Error Code And Strings - Canon imageRUNNERC1022 Service Manual

Chapter 12

12.1.10 Error code and strings

Color imageRUNNER C1030 / Color imageRUNNER C1030iF
The following error information is output in the communication error log details display screen.
(Here, "a server" means UGW.)
The error information are displayed in the following form.
[*] [Error strings] [Method name] [Error details provided by UGW]
NOTE:
"*" is added to the top of the error text in the case of an error in communication test (method name: getConfiguration or communicationTest) only.
No. Code
1 0000 0000 SUSPEND: mode changed.
2 0500 0003 SUSPEND: Communication
test is not performed.
3 0xxx 0003 E-RDS switch is setted OFF
4 0xxx 0003 Server schedule is not exist
5 0xxx 0003 Communication test is not
performed
6 8000 0002 Event Registration is Failed
8000 0003
8000 0101
8000 0201
8000 0305
8000 0306
8000 0401
8000 0403
8000 0414
8000 0415
7 8000 0101 Server response error (NULL)
8 8300 0306 SRAM version unmatch!
9 8xxx 0004 Operation is not supported
10 8xxx 0201 Server schedule is invalid
8xxx 0202
8xxx 0203
8xxx 0204
8xxx 0206
11 8xxx 0207 Internal Schedule is broken
8xxx 0208
12 8xxx 0221 Server specified list is too big
13 8xxx 0222 Server specified list is wrong
14 8xxx 0304 Device is busy, try later
12-32
Error strings
Unmatched Operation Mode
Rebooting the device while the
communication test had not been performed
although E-RDS is enabled.
A communication test has been attempted
with the E-RDS switch being OFF.
Blank schedule data have been received from
UGW.
Communication test has not completed.
Processing (event processing) within the
device has failed.
Communication with UGW has been
successful, but an error of some sort has
prevented UGW from responding.
When (Null) is displayed at the end of the
message, this indicates that there has been an
error in the HTTPS communication method.
Improper value is written in at the head of the
Main Controller PCB 2 SRAM domain of E-
RDS.
Method which E-RDS is not supporting
attempted.
During the communication test, there has
been some kind of error in the schedule
values passed from UGW.
The schedule data in the inside of E-RDS is
not right.
Alert filtering error: The number of elements
of the list specified by the server is over
restriction value.
Alert filtering error: Unjust value is included
in the element of the list specified by the
server.
The semaphore consumption error at the time
of a communication test.
T-12-3
Cause
Clear E-RDS
Perform a communication test (COM-TEST).
Set E-RDS switch (E-RDS) to 1, and then perform a
communication test (COM-TEST).
Check the device settings status with the UGW
administrator.
Perform and complete a communication test (COM-
TEST).
Turn the device OFF/ ON. If the error persists, replace
the device system software. (Upgrade)
Try again after a period of time.
If the error persists, check the UGW status with the
UGW administrator.
Turn the device OFF/ ON.
Contact help desk
When the error occurs, report the details to the support
section.
And then, after the UGW side has responded, try the
communication test again.
Perform a communication test(COM-TEST).
Specify the number of elements of alert filtering
correctly.
(Alarm filtering is not supported)
Specify the element of alert filtering with the right
value.
(Alarm filtering is not supported)
Try again a communication test after a period of time.
Remedy
0025-7792