Tools And Parts Required To Remove Components From A T1600 Router - Juniper T1600 Hardware Manual

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Tools and Parts Required to Remove Components from a T1600 Router

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Documentation
Copyright © 2010, Juniper Networks, Inc.
Appendix G: Contacting Customer Support and Returning T1600 Router Hardware
To return a hardware component:
Determine the part number and serial number of the component.
1.
Obtain an RMA number from the Juniper Networks Technical Assistance Center (JTAC).
2.
You can send e-mail or telephone as described above.
Provide the following information in your e-mail message or during the telephone call:
3.
Part number and serial number of component
Your name, organization name, telephone number, and fax number
Description of the failure
The support representative validates your request and issues an RMA number for
4.
return of the component.
Pack the router or component for shipment.
5.
Contacting Customer Support on page 382
To remove components from the router or the router from a rack, you need the following
tools and parts:
2.5-mm flat-blade (–) screwdriver, for detaching alarm relay terminal block
7/16-in. (11 mm) nut driver
Blank panels to cover empty slots
Electrostatic bag or antistatic mat, for each component
Electrostatic discharge (ESD) grounding wrist strap
Flat-blade (–) screwdriver
Mechanical lift, if available
Phillips (+) screwdrivers, numbers 1 and 2
Rubber safety cap for fiber-optic interfaces or cable
Wire cutters
Contacting Customer Support on page 382
Verifying the T1600 Router Parts Received on page 81
383