MUTOH kona Series User Manual
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MUTOH kona Series User Manual

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  • Page 1 User’s Guide...
  • Page 3 Copyright notice COPYRIGHT © 16/6/11 Mutoh Belgium nv All rights reserved. Mutoh Belgium nv reserves the right to modify the information contained in this manual at any time without prior notice. This document may not be reproduced by any means, in whole or in part, without written permission of the copyright owner.
  • Page 4 User’s Guide Kona / Kona apparel cutting plotter AP-75370 - Revision 1.1...

  • Page 5: Table Of Contents

    User’s Guide Kona / Kona apparel cutting plotter Table of contents Chapter 1 Regulations and safety information ... . 11 Warnings, cautions and notes ......12 Compliance with the following regulations .
  • Page 6 User’s Guide Kona / Kona apparel cutting plotter Installing and replacing tools ......40 Installing tools .
  • Page 7 User’s Guide Kona / Kona apparel cutting plotter Settings 2/3 ..........110 ...
  • Page 8 User’s Guide Kona / Kona apparel cutting plotter Through cut settings ........165 ...
  • Page 9 User’s Guide Kona / Kona apparel cutting plotter Chapter 10 Consumables ......209 10.1 Knife holder and blades .
  • Page 10 User’s Guide Kona / Kona apparel cutting plotter AP-75370 - Revision 1.1...

  • Page 11: Regulations And Safety Information

    User’s Guide Kona / Kona apparel cutting plotter Regulations and safety information Chapter 1 Regulations and safety information Warnings, cautions and notes ....... . . 12 Compliance with the following regulations .

  • Page 12: Warnings, Cautions And Notes

    User’s Guide Kona / Kona apparel cutting plotter Regulations and safety information Warnings, cautions and notes Safety terms in this manual and the contents of warning labels attached to the cutter are categorized into the following three types, depending on the degree of risk (or the scale of accident).

  • Page 13: Important Notes

    User’s Guide Kona / Kona apparel cutting plotter Regulations and safety information This product is tested and approved by the Canadian Standards Association (CSA), this to provide increased assurance of quality and safety. The product is tested according to IEC60950. This standard tries to cover all safety aspects.

  • Page 14: Safety Labels

    User’s Guide Kona / Kona apparel cutting plotter Regulations and safety information Safety labels Label Description Be careful not to pinch your fingers between the pressure rollers and grit rollers when loading media for example. Be careful not to get stuck between the following moving parts: Cutting head ...
  • Page 15 User’s Guide Kona / Kona apparel cutting plotter Regulations and safety information Label Description This label only appears on the Kona Apparel. Label indicating how to insert the tool correctly in the second location. Refer to On the second location (Kona apparel only) on page 41 Be sure not to stare in the laser mounted on the cutting head.
  • Page 16 Regulations and safety information Label Description Kona Serial number label providing you the following information: Serial number  Unit name  Power supply requirements  Kona apparel Regularisations  Class A product  Address Mutoh Belgium nv  AP-75370 - Revision 1.1...

  • Page 17: Product Overview

    User’s Guide Kona / Kona apparel cutting plotter Product overview Chapter 2 Product overview Dimensions machine ......... 18 Installation environment requirements .

  • Page 18: Dimensions Machine

    User’s Guide Kona / Kona apparel cutting plotter Product overview Dimensions machine Kona 760 Kona 1400 Kona 1650 Kona apparel 1400 Kona apparel 1650 Width 1200 mm / 47,2” 1850 mm / 72,8” 2090 mm / 82.3” Depth 260 mm / 10,2” 490 mm / 19,3”...

  • Page 19: Room Conditions

    User’s Guide Kona / Kona apparel cutting plotter Product overview 2.2.3 Room conditions Please protect your cutter from moisture, dust, draught and direct sunlight (to prevent  possible media detection and epos readout issues). It is best to keep your machine away from open windows and air-conditioners.

  • Page 20: Part Names And Functions

    User’s Guide Kona / Kona apparel cutting plotter Product overview Part names and functions N° Description Extended description Pressure rollers To push the media against the grit rollers A guiding platform with vacuum fans to transport Media guide the media as flat as possible during cutting Provides a reliable cutting surface and minimizes Cutting mat damage to the knife tip...

  • Page 21: Basics

    User’s Guide Kona / Kona apparel cutting plotter Basics Chapter 3 Basics (Un)Install USB drivers ........23 Install USB drivers .
  • Page 22 User’s Guide Kona / Kona apparel cutting plotter Basics Handling and storing media ........50 Handling media .

  • Page 23: Un)Install Usb Drivers

    User’s Guide Kona / Kona apparel cutting plotter Basics (Un)Install USB drivers Before you are able to work with Mutoh’s Kona / Kona apparel cutting plotter compatible software, a connection between your workstation and the Kona / Kona apparel cutting plotter should be made.
  • Page 24 User’s Guide Kona / Kona apparel cutting plotter Basics In the control panel’s device manager select ‘Other devices - Kona’. Step 6: AP-75370 - Revision 1.1...
  • Page 25 User’s Guide Kona / Kona apparel cutting plotter Basics Right click and choose ‘Update Driver Software ...’ Step 7: When prompted, choose ‘Install this driver software anyway’. Step 8: AP-75370 - Revision 1.1...
  • Page 26 User’s Guide Kona / Kona apparel cutting plotter Basics The USB driver is now installed. Step 9: A new error is shown briefly about the virtual comport. Step 10: AP-75370 - Revision 1.1...
  • Page 27 User’s Guide Kona / Kona apparel cutting plotter Basics In the control panel’s device manager select ‘Other devices - USB Serial Port’. Step 11: AP-75370 - Revision 1.1...
  • Page 28 User’s Guide Kona / Kona apparel cutting plotter Basics Right click and choose ‘Update Driver Software...’ Step 12: When prompted, choose ‘Install this driver software anyway’. Step 13: AP-75370 - Revision 1.1...

  • Page 29: Check Com Port Used

    User’s Guide Kona / Kona apparel cutting plotter Basics USB Serial Port driver is now installed. Step 14: 3.1.2 Check COM port used For Windows XP users Open the windows control panel. Step 1: Double click on the system icon Step 2: Click on the hardware tab Step 3:...

  • Page 30: For Windows Vista And 7 Users

    User’s Guide Kona / Kona apparel cutting plotter Basics For Windows Vista and 7 users Click on the start button Step 1: Type device manager in the search window Step 2: Click on device manager Step 3: Unfold the Ports (COM & LPT) menu and check which COM port is written next to Step 4: the Kona / Kona apparel cutting plotter.

  • Page 31: Uninstall/Update Usb Drivers

    User’s Guide Kona / Kona apparel cutting plotter Basics 3.1.3 Uninstall/update USB drivers Please follow the instructions below to know how to uninstall the USB drivers. Make sure your cutter is powered ON and connected to the PC. Step 1: In the Device manager you will find your device Step 2: Virtual serial port...

  • Page 32: Power On / Off The Cutter

    User’s Guide Kona / Kona apparel cutting plotter Basics Power ON / OFF the cutter 3.2.1 Powering ON Make sure there is no media loaded. Step 1: Switch ON the power button. Step 2: The home screen will appear. Step 3: Note In could happen that the cutter displays a warning message that some ...

  • Page 33: Installing Firmware

    Be sure that the pressure rollers are raised. Step 4: Download the latest firmware from > window drivers or insert Step 5: Mutoh’s member Site the Kona / Kona apparel cutting plotter installation CD. Double click on the exe file. Step 6: Press next.
  • Page 34 User’s Guide Kona / Kona apparel cutting plotter Basics Click Install to continue. Step 9: The program will extract the files. Step 10: Select the ComPort on which the cutter is connected and press Apply. Step 11: Refer to Check COM port used on page 29 The PC will send and program the new firmware to the cutter.

  • Page 35: Recovery Procedure

    To use the recovery mode, proceed as follows: Download the latest firmware from > window drivers or insert Step 1: Mutoh’s member Site the Kona / Kona apparel cutting plotter installation CD. Double click on the exe file. Step 2: Press next.
  • Page 36 User’s Guide Kona / Kona apparel cutting plotter Basics Click Install to continue. Step 5: The program will extract the files. Step 6: Select the ComPort on which the cutter is connected and press Apply. Step 7: Refer to Check COM port used on page 29 The PC will send and program the new firmware to the cutter.

  • Page 37: Recovery Procedure Via The Cutserver

    User’s Guide Kona / Kona apparel cutting plotter Basics Recovery procedure via the CutServer Start the CutServer. Step 1: In the CutServer, click the Extra tab and select Activate Firmware Recovery Mode. Step 2: A new screen appears asking if you are sure. Select Yes. Step 3: AP-75370 - Revision 1.1...
  • Page 38 User’s Guide Kona / Kona apparel cutting plotter Basics In the status bar, a recover connection becomes available. Step 4: Select this recover connection. Step 5: The recovery button appears next to the checkbox. As soon as selecting this button, Step 6: a confirmation window appears asking if you are sure you want to proceed.
  • Page 39 User’s Guide Kona / Kona apparel cutting plotter Basics The firmware is being recovered. Step 7: After the recovery, restart the CutServer or restart the cutter. Step 8: AP-75370 - Revision 1.1...

  • Page 40: Installing And Replacing Tools

    User’s Guide Kona / Kona apparel cutting plotter Basics Installing and replacing tools 3.4.1 Installing tools On the first location (head assembly) At the right-hand side of the cutter head, you find a pivoting mounting bracket. Open this bracket to install a full range of cutting and drawing tools. To do so, please follow the instructions mentioned below.

  • Page 41: On The Second Location (Kona Apparel Only)

    User’s Guide Kona / Kona apparel cutting plotter Basics On the second location (Kona apparel only) Note Be aware that only pen tools can be mounted to the extra tool mounting  assembly. Do NOT load the tool directly into the second tool holder of the head assy. ...

  • Page 42: Replace Cutter Blade

    User’s Guide Kona / Kona apparel cutting plotter Basics 3.4.2 Replace cutter blade To replace a blade, please follow the procedure below: Standard knife holder Hold the body (2) into one hand and unscrew the base part (1). Step 1: Remove the spring (3) and the cutting blade (4).

  • Page 43: Knife Holder With Nonius

    User’s Guide Kona / Kona apparel cutting plotter Basics Knife holder with nonius Take the body into one hand and remove the base part. Step 1: Pull out the old blade and insert a new one. Step 2: Place the base part on top of the holder assembly and twist it tightly. Step 3: AP-75370 - Revision 1.1...

  • Page 44: Replace Sheet-Off Blade

    User’s Guide Kona / Kona apparel cutting plotter Basics 3.4.3 Replace sheet-off blade Caution Be careful not to cut your fingers when replacing the sheet-off blade!  Please follow the procedure below to replace the sheet-off blade: Loosen the screw fixing the sheet-off blade and protection plate with a hexagon key Step 1: of 2,5 mm.

  • Page 45: Replace Cutting Mat

    These are both necessary when working with tools in the second location. If you notice cutting errors after replacing the cutting mat, it might be necessary to Step 4: contact an authorized Mutoh technician to perform a Y-Z profile measurement. AP-75370 - Revision 1.1...

  • Page 46: Setting The Correct Knife Depth

    User’s Guide Kona / Kona apparel cutting plotter Basics Setting the correct knife depth Adjusting the knife depth is a very important parameter when it comes to making high quality outputs. 3.5.1 Contour cutting knife depth Make sure that the knife blade sticks out enough of the knife holder, but not too much. The knife top should just leave a mark on the backing.

  • Page 47: Cut Through Depth

    User’s Guide Kona / Kona apparel cutting plotter Basics 3.5.2 Cut through depth Make sure that the knife blade sticks out enough of the knife holder, but not too much. The knife top should come through the backing. Note Be aware that a lower force is necessary when working with the Kona apparel ...

  • Page 48: Adjusting The Knife Depth

    User’s Guide Kona / Kona apparel cutting plotter Basics 3.5.3 Adjusting the knife depth Standard knife holder Knife holder with nonius Hold the body (2), as shown in the table, in Loosen the base part of the cutting knife. To one hand and use the set screw (3) to adjust do this, take the base part in your left hand the depth(3).

  • Page 49: Features Of Knife Holder With Nonius

    For some applications it might be convenient to be able to very accurately change the depth of the cutting blade. For those applications, Mutoh can provide you with a knife holder, featuring a nonius (vernier) which makes it possible to adjust the depth of the knife in increments of 0.01 millimetre (0.0004”) The upper scale lines make it possible to change the...

  • Page 50: Handling And Storing Media

    User’s Guide Kona / Kona apparel cutting plotter Basics Handling and storing media Before you are able to cut a job, it is necessary to know which media to use. 3.6.1 Handling media When you handle media, please pay attention to the following: Use recommended media in an appropriate environment.

  • Page 51: Loading Media

    User’s Guide Kona / Kona apparel cutting plotter Basics Loading media 3.7.1 Media width According to the size of your cutter, following media width can be cut. Type Cutting range Min. 104 mm Kona 760 Max 760 mm Min. 104 mm Kona 1400 Max 1400 mm Min.

  • Page 52: Possibility 1

    User’s Guide Kona / Kona apparel cutting plotter Basics Possibility 1 Loading small sized media Schematic overview Kona / Kona apparel 1650 When the media does not reach the second sensor, the second pressure roller will determine the width of the media. Position the pressure rollers as follows: Position pressure roller 2 Position pressure roller 3...

  • Page 53: Possibility 3

    User’s Guide Kona / Kona apparel cutting plotter Basics Possibility 3 Loading sensitive medium sized media Note When working on a Kona / Kona apparel 1400 or 1650 with sensitive media files  where it is not wanted to leave any pressure roller marks, it is possible to disable the middle pressure roller (on a Kona) or to change the pressure of all pressure rollers (on a Kona apparel).

  • Page 54: Possibility 4

    User’s Guide Kona / Kona apparel cutting plotter Basics Schematic overview Kona / Kona apparel 1650 Both sensor 1 and sensor 2 are covered. The media width is determined by pressure roller 3. Position the pressure rollers as follows: Position pressure roller 2 Position pressure roller 3 Kona / Kona apparel 1400 Disabled...

  • Page 55: Loading Sheet Media

    User’s Guide Kona / Kona apparel cutting plotter Basics 3.7.3 Loading sheet media Configuration to start from The pressure rollers are raised.  The rear media collection bag is open and empty.  Open the front media collection bag when the cutting job is smaller than 4m. ...
  • Page 56 User’s Guide Kona / Kona apparel cutting plotter Basics Note When working on a Kona / Kona apparel 1400 or 1650 with sensitive media files  where it is not wanted to leave any pressure roller marks, it is possible to disable the middle pressure roller (on a Kona) or to change the pressure of all pressure rollers (on a Kona apparel).
  • Page 57 User’s Guide Kona / Kona apparel cutting plotter Basics Select the media measure method. Step 3: Refer to Load mode on page 104 Make sure that about half of the sheet hangs in front of the machine and half hangs Step 4: at the back.
  • Page 58 User’s Guide Kona / Kona apparel cutting plotter Basics When no problems occur, the main screen appears. The home window displays the Step 9: usable width. Note In some cases, the cutter gives a warning screen for example if there is no tool ...

  • Page 59: Loading A Roll Of Media Using The Media Support Rollers

    User’s Guide Kona / Kona apparel cutting plotter Basics 3.7.4 Loading a roll of media using the media support rollers Note The media support rollers are not standard on a Kona 760. This procedure is  only possible when installing this option. Configuration to start from The pressure rollers are raised.

  • Page 60: Media Loading Procedure

    User’s Guide Kona / Kona apparel cutting plotter Basics Media loading procedure Place the media on the media support rolls. Make sure the space between the rolls Step 1: is smaller than the diameter of the core. Otherwise, the core will fall through the rolls when the roll is (almost) empty.
  • Page 61 User’s Guide Kona / Kona apparel cutting plotter Basics Note When working on a Kona / Kona apparel 1400 or 1650 with sensitive media files  where it is not wanted to leave any pressure roller marks, it is possible to disable the middle pressure roller (on a Kona) or to change the pressure of all pressure rollers (on a Kona apparel).
  • Page 62 User’s Guide Kona / Kona apparel cutting plotter Basics Load the media properly: Step 4: It is best to hold the front edge of the media in the middle with one hand and with  the other hand the roll itself. While holding the roll firmly into position, pull the front edge of the media forward ...
  • Page 63 User’s Guide Kona / Kona apparel cutting plotter Basics The cutter measures the media and displays a message: Step 8: When no problems occur, the main screen appears. The usable width of media is Step 9: displayed: Note In case there is no tool installed, the cutter gives a warning screen. ...

  • Page 64: Loading A Roll Of Pre-Printed Media Using The Roll-Off System

    User’s Guide Kona / Kona apparel cutting plotter Basics 3.7.5 Loading a roll of pre-printed media using the roll-off system Note The media roll-off system provides extra protection of your files. When only  working with the media support rollers, the media is in constant contact with these rollers which could damage sensitive media files.

  • Page 65: Media Loading Procedure

    User’s Guide Kona / Kona apparel cutting plotter Basics Media loading procedure Install the pre-printed media roll between the media holders. Position the roll and Step 1: tighten the media holders by fixing the thumb screws. Guide the media as shown below: Step 2: Note In case of working with curled media, refer to...
  • Page 66 User’s Guide Kona / Kona apparel cutting plotter Basics Note When working on a Kona / Kona apparel 1400 or 1650 with sensitive media files  where it is not wanted to leave any pressure roller marks, it is possible to disable the middle pressure roller (on a Kona) or to change the pressure of all pressure rollers (on a Kona apparel).
  • Page 67 User’s Guide Kona / Kona apparel cutting plotter Basics Select the media measure method. Step 4: Refer to Load mode on page 104 Load the media properly: Step 5: It is best to hold the front edge of the media in the middle with one hand and with ...
  • Page 68 User’s Guide Kona / Kona apparel cutting plotter Basics The cutter measures the media and displays a message: Step 8: When no problems occur, the main screen appears. The usable width of media is Step 9: displayed: Note In case there is no tool installed, the cutter gives a warning screen. ...

  • Page 69: Loading Curled Media

    User’s Guide Kona / Kona apparel cutting plotter Basics Loading curled media Next to multiple kinds of media, the Kona is also able to cut curled media. However, to perform this action, there are some extra items you need to keep in mind. Please follow the procedure below to load curled media properly.
  • Page 70 User’s Guide Kona / Kona apparel cutting plotter Basics Note When working on a Kona / Kona apparel 1400 or 1650 with sensitive media files  where it is not wanted to leave any pressure roller marks, it is possible to disable the middle pressure roller (on a Kona) or to change the pressure of all pressure rollers (on a Kona apparel).
  • Page 71 User’s Guide Kona / Kona apparel cutting plotter Basics Choose the appropriate media measure method: Step 4: With front Uneven media  Without front Uneven Media  Refer to Load mode on page 104 Load the media straight. To help you, rulers are drilled in the front platen. Step 5: Indicates the max working width when...
  • Page 72 User’s Guide Kona / Kona apparel cutting plotter Basics When no problems occur, the main screen will appear. The home window displays Step 9: the usable width of media: Note In some cases, the cutter gives a warning screen for example if there is no tool ...

  • Page 73: Pausing The Current Job

    User’s Guide Kona / Kona apparel cutting plotter Basics Pausing the current job It is possible to pause a job by pressing the pause button. Once the button is pushed, all actions stop and the resume button appears. Click the resume button as soon as you want to proceed with the current job. AP-75370 - Revision 1.1...

  • Page 74: Remaining Time

    User’s Guide Kona / Kona apparel cutting plotter Basics 3.10 Remaining time Once a job is sent to the cutter, the Kona / Kona apparel will process the data. While data is being processed, the remaining time is increasing. The moment the cutter receives data it will start processing and executing vectors. As long as the processing of data takes place, the remaining time may increase.

  • Page 75: Operation Panel

    User’s Guide Kona / Kona apparel cutting plotter Operation panel Chapter 4 Operation panel Explaining the different buttons ....... . 77 Main menu .
  • Page 76 User’s Guide Kona / Kona apparel cutting plotter Operation panel Contour cut ..........124 ...

  • Page 77: Explaining The Different Buttons

    User’s Guide Kona / Kona apparel cutting plotter Operation panel Explaining the different buttons 4.1.1 Main menu N° Description Extended description Open the settings menu Settings button Refer to Settings 1/3 on page 83 Open the actions menu Actions button Refer to Actions 1/2 on page 120 This icon will appear if the Kona / Kona apparel is USB indication...

  • Page 78: Settings Or Actions Menu

    User’s Guide Kona / Kona apparel cutting plotter Operation panel 4.1.2 Settings or actions menu N° Description Extended description Home button Go back to the home menu (the menu shown above) Settings button Open the settings menu Actions button Open the actions menu Back / cancel button Go back to the previous menu in the hierarchy Previous button...

  • Page 79: Adjust Value Menu

    User’s Guide Kona / Kona apparel cutting plotter Operation panel 4.1.3 Adjust value menu N° Description Extended description Home button Go back to the home menu (the menu shown above) Settings button Open the settings menu Actions button Open the actions menu Go back to the previous menu in the hierarchy and/or cancel Back / cancel button the settings change...

  • Page 80: Menu Overview

    User’s Guide Kona / Kona apparel cutting plotter Operation panel Menu overview More info Main menu Sub menus BOLD = default value Drag knife Type page 83 Velocity 1 - 60 - 100 cm/s page 84 20 - 100 - 450 Tool (1/2) Force Force...
  • Page 81 User’s Guide Kona / Kona apparel cutting plotter Operation panel More info Main menu Sub menus BOLD = default value Smoothing page 110 0.010 mm Resolution page 111 0.025 mm Accuracy Job focus page 112 Settings 2/3 Speed AutoShuffle page 112 Lower Right Origin page 113...
  • Page 82 User’s Guide Kona / Kona apparel cutting plotter Operation panel More info Main menu Sub menus BOLD = default value Jogging page 120 Origin page 121 Length Cut Through Trim Poster page 122 Width Jobs ShtOff btw MultiFrame ShtOff aft. Automatic Jobs ShtOff btw...

  • Page 83: Settings 1/3

    User’s Guide Kona / Kona apparel cutting plotter Operation panel 4.2.1 Settings 1/3 Tool Select this menu to select the: Type of tool on page 83  Velocity on page 84  Force on page 85  Offset on page 87  Swap alert on page 90 ...
  • Page 84 User’s Guide Kona / Kona apparel cutting plotter Operation panel Select the tool Step 2: Drag knife   Confirm with Step 3: Perform the EPOS alignment check to be sure the distance between EPOS sensor Step 4: and knife/pen point is set correctly. Otherwise, it might occur that the data is cut with an offset.
  • Page 85 User’s Guide Kona / Kona apparel cutting plotter Operation panel Note that there is also a throughcut speed. This speed can be set in the separate Cut Through menu. Refer to Accuracy on page 108 Set the velocity as follows: Press the following buttons in order: Step 1: Settings ...
  • Page 86 User’s Guide Kona / Kona apparel cutting plotter Operation panel Press the following buttons in order: Step 1: Settings  Tool  Force (2x)  Change the value to the desired force and confirm with or cancel with Step 2: Follow the procedure below to test the actual settings: Press the following buttons in order: Step 1:...
  • Page 87 Accurate measurement of the used offset is very difficult and requires specialized equipment. You should therefore adjust the offset (1) by checking real cutting results on the media you will use. Mutoh helps you doing this by way of a semi-automatic offset adjustment routine, integrated into your cutter.
  • Page 88 User’s Guide Kona / Kona apparel cutting plotter Operation panel Press the following buttons in order: Step 1: Settings  Tool  Offset  Test  Select Yes to perform the test. Step 2: The machine cuts a series of squares, each with a different offset. Step 3: 0,45 0,46...
  • Page 89 User’s Guide Kona / Kona apparel cutting plotter Operation panel Weed out the boxes as shown below, check the patterns and determine which of Step 4: them gives best quality. Especially look for good quality of the corners and easy weeding.
  • Page 90 User’s Guide Kona / Kona apparel cutting plotter Operation panel Swap alert It is possible to configure multiple tools. The Kona / Kona apparel has an integrated swap alert system. This system gives you a warning when a tool change is needed. You are able to enable or disable this swap alert system.
  • Page 91 User’s Guide Kona / Kona apparel cutting plotter Operation panel Management This feature gives the possibility to create and manage different tools. these tools can be of different type and can have their own specific settings. A maximum of 9 tools can be used of which their are 3 standard tools pre-defined. Press the following buttons in order to open the tool manager window: Settings ...
  • Page 92 User’s Guide Kona / Kona apparel cutting plotter Operation panel The Tool management window opens: Tool management window Icon Icon information Indicates that this tool is the loaded tool for the location. Indicates the type of tool. In this case a drag knife.
  • Page 93 User’s Guide Kona / Kona apparel cutting plotter Operation panel Tool management help When pressing the question mark button, a help screen opens. This screen provides extra information concerning the different icons in the tool management window. Tool management help window Icon Icon information Navigates to the first page...
  • Page 94 User’s Guide Kona / Kona apparel cutting plotter Operation panel The settings window opens. you are now able to change the tool settings. Step 3: Icon Icon name Description Set / Change the number of the selected tool. Number In case a number is chosen which is already taken, the Kona suggests a new ...
  • Page 95 User’s Guide Kona / Kona apparel cutting plotter Operation panel Icon Icon name Description Mechanical restriction of the machine cause that a dragknife can not be used on the  second location. Be aware never to load a tool directly into the the additional holder on the head. ...
  • Page 96 User’s Guide Kona / Kona apparel cutting plotter Operation panel Creating a new tool In case you want to add a new tool to the management library, proceed as follows: Press the New tool button. Step 1: A new tool is added to the library. To adjust the tool settings, refer to Changing ...
  • Page 97 User’s Guide Kona / Kona apparel cutting plotter Operation panel Up velocity Set the cutting speed according to the application (cut through, contour cutting). The speed can be set as well on the cutter panel as in the cut software. When the speed is set in the software, the panel speed is overruled when the function VS/ZF/AS is enabled (by default).

  • Page 98: Epos

    User’s Guide Kona / Kona apparel cutting plotter Operation panel Epos Epos Alignment This test will fine-tune the position of the cutting knife compared to the EPOS laser. This test can be done manually and automatically. It is recommended however, to let the Kona / Kona apparel adjust the values automatically.
  • Page 99 User’s Guide Kona / Kona apparel cutting plotter Operation panel Press the following buttons in order: Step 4: Settings  Epos  Epos Align  You now have 3 options  Automatic Manual Position Manual colour (Recommended) Select automatic Select manual position Select Manual color Step 5: Press the start key...
  • Page 100 User’s Guide Kona / Kona apparel cutting plotter Operation panel Automatic Manual Position Manual colour (Recommended) The media is fed forward The media is fed forward Following screen is Step 10: to present the test to present the test displayed: pattern pattern Pull the media manually...
  • Page 101 User’s Guide Kona / Kona apparel cutting plotter Operation panel Optimize When calibrating the EPOS, the X and Y distance is measured between the pen and the laser. These values are used when contour cutting. Normally, these values are correct, but in rare cases a shift could happen. To delete this shift, you can optimize the offset distances between the pen and the laser.
  • Page 102 User’s Guide Kona / Kona apparel cutting plotter Operation panel Color When performing a manual EPOS color calibration, it is not longer necessary that the machine performs an automatic color detection. Therefore, you can switch this setting off. Note When performing a new automatic EPOS calibration, the setting is switched ...
  • Page 103 User’s Guide Kona / Kona apparel cutting plotter Operation panel Accuracy Use this setting to lower the amount of EPOS bounding box measurement warnings. For example, you know that some step adjust distortion or spray around the bounding box lines may occur, you can choose to lower the accuracy to a lower range.

  • Page 104: Load Mode

    User’s Guide Kona / Kona apparel cutting plotter Operation panel Load mode It is necessary to pre-define the method of media measurement before lowering the pressure rolls. Follow the procedure below to set the media measurement method: Press the following buttons in order: Step 1: Settings ...
  • Page 105 User’s Guide Kona / Kona apparel cutting plotter Operation panel Media measure Media measurement method When lowering the pressure rollers, the cutter determines the left, right and front side of the media. Next to this, the cutter feeds the media forward. With front In case the rear sensor does not longer detect media, the cutter ...

  • Page 106: Load Length

    User’s Guide Kona / Kona apparel cutting plotter Operation panel Load length This parameter is directly related to media load mode. Refer to Load mode on page 104 The Load length or shuffle length must be set before loading media. There are 3 reasons for using a Load Length: The length of media set for the Load length parameter is pulled off the roll, before starting ...

  • Page 107: Sheetoff

    User’s Guide Kona / Kona apparel cutting plotter Operation panel Sheetoff The auto-sheet-off mechanism can easily be used to cut the front edge of a new roll of media straight as well as to cut off a sheet of media from a roll. Note Performing a sheet off action will reset the origin.

  • Page 108: Cut Through

    When all vector paths of your contour alignment are completed, single sticker samples (basic shapes) are often to be isolated. Due to the intermittent or discontinued plotting of Mutoh’s supporting cut through technique, an extra protection of sticker drop-outs is guaranteed by configuring your tool-up distance.
  • Page 109 User’s Guide Kona / Kona apparel cutting plotter Operation panel Follow the procedure below to make the appropriate settings: Press the following buttons in order: Step 1: Settings  Cut through  Click tool  Select the tool you want to use and confirm with ...

  • Page 110: Smoothing

    User’s Guide Kona / Kona apparel cutting plotter Operation panel 4.2.2 Settings 2/3 Smoothing Smoothing can be enabled or disabled. Depending on your choice, cutting of blunt angles is dealt with differently by the cutter. If the complementary angle between two consecutive vectors A & B is larger than the smoothing angle, the cutter will slow down and cut a sharp corner (1).

  • Page 111: Resolution

    User’s Guide Kona / Kona apparel cutting plotter Operation panel Resolution Please note that some software packages use the “step per mm” terminology, in which case a program step of 0.025 mm corresponds with 40 steps per mm and a program step of 0.010 mm with 100 steps per mm.

  • Page 112: Job Focus

    User’s Guide Kona / Kona apparel cutting plotter Operation panel Job focus A lot of advanced cutting settings are made in the background without any need of intervention by the end-user. Select by means of the table below the correct job focus. Press the following buttons in order: Step 1: Settings...

  • Page 113: Origin

    User’s Guide Kona / Kona apparel cutting plotter Operation panel Origin Note Be aware that this is the standard Origin setting. There is also the possibility to  customize the origin. For more information concerning the customized origin refer to Origin on page 121 Set the cutting starting position (origin) as follows: Please make sure to load media.

  • Page 114: Settings

    User’s Guide Kona / Kona apparel cutting plotter Operation panel Page Mode The page mode determines the cutter’s reaction to a PAGE command sent by the cutting software. The PAGE command is used to relocate the origin after a job is finished and can take control remotely of the cutter’s automatic sheet-off feature.

  • Page 115: Protocol

    User’s Guide Kona / Kona apparel cutting plotter Operation panel 4.2.3 Settings 3/3 Protocol This menu incorporates Emulation and VS/ZF/AS. To set these parameters press the following buttons in order: Step 1: Emulation Settings  2x next page  Protocol ...

  • Page 116: Language

    User’s Guide Kona / Kona apparel cutting plotter Operation panel Language Sets the desired language. Press the following buttons in order: Step 1: Settings  2x next page  Language  Choose your preferred languages and confirm with Step 2: Diagnostics This section is intended for service technicians only! Note...

  • Page 117: Screen

    User’s Guide Kona / Kona apparel cutting plotter Operation panel Screen All settings and features regarding the touch screen can be made here. Press the following buttons in order: Step 1: Settings  2x Next page  Screen  Select the desired parameter. Step 2: Contrast: change the value to change the contrast of the LCD screen.

  • Page 118: Information

    User’s Guide Kona / Kona apparel cutting plotter Operation panel Information As well for yourself as for the communication with the CutServer, it is handy to know which firmware, serial number, revision... the machine has. Open the information screen as follows: Press the following buttons in order: Step 1: Settings...

  • Page 119: User

    User’s Guide Kona / Kona apparel cutting plotter Operation panel Click Company to see the company address.  User It is possible to reset the user settings of the Kona / Kona apparel. We do advise to make a backup of all settings before performing this action. For more information on how to make a backup, refer to the User’s Guide of the CutServer.

  • Page 120: Actions 1/2

    User’s Guide Kona / Kona apparel cutting plotter Operation panel 4.2.4 Actions 1/2 Jogging Used to move the head or media forward and backward. This does not change the origin. Press the following buttons in order: Step 1: Actions  Jogging ...

  • Page 121: Origin

    User’s Guide Kona / Kona apparel cutting plotter Operation panel Origin Note Be aware that this is the customized Origin setting. There is also a standard  origin. For more information concerning the standard origin refer to Origin on page 113 Follow the procedure below to change/control the origin: Press the following buttons in order: Step 1:...

  • Page 122: Cut Through - Trim Poster

    User’s Guide Kona / Kona apparel cutting plotter Operation panel Note It is possible to move both the head as media at the same time when touching  the jog screen in diagonal direction. Navigate the head and/or media using the arrows until you reached the desired Step 3: origin.
  • Page 123 User’s Guide Kona / Kona apparel cutting plotter Operation panel Move the penhead, using the jog keys, until the knife point is positioned above P1 Step 7: and press OK when done. X Length Y Width The cutter will automatically feed the media the length set previously. Use the jog Step 8: keys to set the second corner more precisely if necessary.

  • Page 124: Contour Cut

    When performing a single or multi-frame contour cut job, start the job via the Go button on Mutoh’s CutServer. It is also possible to launch the job directly from the cutter itself, only on the condition that the cutter is connected with Mutoh’s CutServer. In fact, this function replaces the Go button.
  • Page 125 User’s Guide Kona / Kona apparel cutting plotter Operation panel Select whether the job loaded is a single or multi-frame contour cut. Step 2: Set the number of jobs to perform Step 3: Press Jobs  Fill in the number of jobs. ...
  • Page 126 Step 8: As from the moment the barcode is recognized, the corresponding job is launched Step 9: from the Mutoh CutServer. Manual When you want to start a contour cut job of which for example the bounding box is not printed clearly, the automatic alignment option will not work.
  • Page 127 User’s Guide Kona / Kona apparel cutting plotter Operation panel Fill in the bar code number Step 3: Press Barcode  Fill in the barcode.  Press Step 4: Fill in how the job is loaded Step 5: Press Direction ...
  • Page 128 User’s Guide Kona / Kona apparel cutting plotter Operation panel Decide if a sheet off operation is necessary once the job is done. Step 7: Press ShtOff Aft.  Select Yes or NO.  Press start. Step 8: The Kona / Kona apparel will now look in the CutServer queue for the correct file. ...
  • Page 129 User’s Guide Kona / Kona apparel cutting plotter Operation panel When you want to start a contour cutting job without using the automatic alignment option, the manual mode needs to be chosen. This could be useful when you have loaded very reflective media which cannot be detected by the cutter.
  • Page 130 User’s Guide Kona / Kona apparel cutting plotter Operation panel BC Read BC Read allows you to read out the bar code (if present) of the file you would like to cut. Press the following buttons in order: Step 1: Actions ...
  • Page 131 User’s Guide Kona / Kona apparel cutting plotter Operation panel Mirrored means the cut job is inserted upside down.  The bar code looks as follows: In case the bar code is not read out properly, following message appears. Step 2: Press OK and retry.

  • Page 132: Tool Load

    User’s Guide Kona / Kona apparel cutting plotter Operation panel Tool load Perform a tool change to one of the tools in the tool list. Select the tool by its name in the selection box. According the Swap Alert setting or the differences between the current and new tool, the user can be notified to replace the tool or mount the tool on its locations in case of Kona apparel.

  • Page 133: Sheetoff

    User’s Guide Kona / Kona apparel cutting plotter Operation panel A confirmation window appears. Click yes if you want to change the tool.  Sheetoff If media is loaded Via this menu you can sheet-off the media. Perform a sheet-off as follows: Press the following buttons in order: Step 1: Actions...
  • Page 134 User’s Guide Kona / Kona apparel cutting plotter Operation panel Depending on the settings made in the sheet-off parameter menu, one of the Step 2: following screens is displayed. Refer to Sheetoff on page 107 The cutter automatically performs a The cutter feeds the media forward ...
  • Page 135 User’s Guide Kona / Kona apparel cutting plotter Operation panel The cutter displays following message: Step 3: Verify the media is loaded as described above and lower the pressure rollers. Step 4: AP-75370 - Revision 1.1...
  • Page 136 User’s Guide Kona / Kona apparel cutting plotter Operation panel Once the media is loaded, a new screen appears Step 5: Depending on the settings made in the sheet-off parameter menu, one of the  following screens is displayed. Refer to Sheetoff on page 107 The cutter automatically performs a The cutter feeds the media forward...

  • Page 137: Actions 2/2

    User’s Guide Kona / Kona apparel cutting plotter Operation panel 4.2.5 Actions 2/2 Copies In case multiple outputs of a specific design are needed, use the copies function. This function will replot the last set of data, which was sent to the cutting plotter. That is, all data that was sent since the last INITIALISATION command (“IN”).

  • Page 138: Epos Read

    User’s Guide Kona / Kona apparel cutting plotter Operation panel EPOS read To be able to perform a contour job, the EPOS sensor needs to see the difference between the media and the printed bounding box. When loading a media and the measurement of the bounding box fails, it is interesting to perform the EPOS read test.

  • Page 139: Finetuning Your Cutter

    User’s Guide Kona / Kona apparel cutting plotter Finetuning your cutter Chapter 5 Finetuning your cutter Knife types ..........140 Kona / Kona apparel calibration .

  • Page 140: Knife Types

    User’s Guide Kona / Kona apparel cutting plotter Finetuning your cutter Knife types There are several knife types available, each of them meant for specific cutting media. Cutting blade 1 Cutting blade 2 Cutting blade 3 Standard type Used for thick Used for thin media media e.g.

  • Page 141: Kona / Kona Apparel Calibration

    User’s Guide Kona / Kona apparel cutting plotter Finetuning your cutter Kona / Kona apparel calibration 5.2.1 Knife settings There are 3 factors that have to be taken into account when setting up your cutter to execute a demanding cutting job: The knife depth for as well kiss cutting, contour cutting as through cutting.

  • Page 142: Epos Test Cuts

    Mutoh technician. EPOS alignment verification For this routine, there is need of the EPOS test sheet and Mutoh CutServer. As well the source file of this sheet as the installation program of the Mutoh CutServer can be found on the getting started CD of the Kona / Kona apparel. This sheet will enable you to calibrate your Kona / Kona apparel Epos®...

  • Page 143: Xy-Distance Accuracy

    Please follow the procedure below to make the test: Launch Mutoh’s CutServer. Step 1: Be sure that the cutter is connected with the Mutoh CutServer. Step 2: Select which test to perform. Step 3: Select the appropriate connection and double-click.
  • Page 144 User’s Guide Kona / Kona apparel cutting plotter Finetuning your cutter If entering the correct values, the following message will appear and the test is Step 10: done. AP-75370 - Revision 1.1...

  • Page 145: Contour Cutting

    User’s Guide Kona / Kona apparel cutting plotter Contour cutting Chapter 6 Contour cutting Introduction..........146 Different alignment methods .

  • Page 146: Introduction

    User’s Guide Kona / Kona apparel cutting plotter Contour cutting Introduction Contour cutting is a very popular feature of the Mutoh cutters. This feature is made to cut pre-printed signs on media for sticker production as shown on this picture: Please read this chapter carefully.

  • Page 147: Different Alignment Methods

    User’s Guide Kona / Kona apparel cutting plotter Contour cutting Different alignment methods There are some different approaches to cut your signs which also implicate a different alignment method. N° Description Info Manual alignment method Manual Manually set the size of the paper and 4 corners of the box ...

  • Page 148: Which Alignment Method To Use

    Kona / Kona apparel. If each sign on the roll has a barcode and if all plot files are in the Mutoh CutServer, set the amount of jobs and click on Go in the Mutoh CutServer and every sign on the roll will be cut, without the need for user intervention (make sure you’ve enabled auto-sheet-off in EasySIGN...
  • Page 149 User’s Guide Kona / Kona apparel cutting plotter Contour cutting Note When working with EasySign, check the corners to see if you are using a  Single frame or multi frame alignment box. Single Frame alignment box  Multi Frame alignment box ...

  • Page 150: Manual Alignment Method

    Multi frame alignment method Is the same as the single frame alignment method but for multi frame jobs. This method should be used in combination with Mutoh’s CutServer. With this method, it is possible to make signs of 10m or longer.
  • Page 151 User’s Guide Kona / Kona apparel cutting plotter Contour cutting Note When working with EasySign, check the corners to see if you are using a  Single frame or multi frame alignment box. Single Frame alignment box  Multi Frame alignment box ...

  • Page 152: Bounding Box Details

    (e.g. CorelDraw, Adobe Illustrator, Adobe Photoshop or Macromedia Freehand) or in origin software with design functionalities (EasySIGN Power Pack Pro Mutoh Edition or Scanvec Amiable PhotoPRINT DX Mutoh Edition) Do not forget to create the cutting line around your image. The default cutting ...

  • Page 153: Bounding Box Specifications

    User’s Guide Kona / Kona apparel cutting plotter Contour cutting 6.4.2 Bounding box specifications For automatic alignment Type 1 The frame bounding box printed or generated around the contour cut data should respect the guidelines below. Sheet Bounding box Pressure roller N°...

  • Page 154: For Automatic Alignment Type 2

    User’s Guide Kona / Kona apparel cutting plotter Contour cutting For automatic alignment Type 2 The frame bounding box printed or generated around the contour cut data should respect the guidelines below. Sheet Bounding box Pressure roller 93908130410 N° Description Minimum Maximum White edge at the rear side...
  • Page 155 User’s Guide Kona / Kona apparel cutting plotter Contour cutting N° Description Minimum Maximum Bar code height 20 mm 20 mm Bar code width 246 mm Distance between pressure roller and bounding 1 mm Note Upper and lower postnet barcodes do have an identical margin setup ...

  • Page 156: For Automatic Alignment Type 3

    User’s Guide Kona / Kona apparel cutting plotter Contour cutting For automatic alignment Type 3 The frame bounding box printed or generated around the contour cut data should respect the guidelines below. Sheet Bounding box Pressure roller 93908130410 N° Description Minimum Maximum White edge at the rear side...
  • Page 157 User’s Guide Kona / Kona apparel cutting plotter Contour cutting N° Description Minimum Maximum Bar code height 20 mm 20 mm Bar code width 246 mm Distance between pressure roller and bounding 1 mm Note Upper and lower postnet barcodes do have an identical margin setup ...

  • Page 158: Scanning Routing Of Bounding Box

    User’s Guide Kona / Kona apparel cutting plotter Contour cutting Scanning routing of bounding box The bounding box is measured by the Epos sensor during a fast scan routine. It is interesting to know the principle behind this innovative scanning method. The scanning routine will go through the following steps: The laser is activated to detect the background colour.
  • Page 159 User’s Guide Kona / Kona apparel cutting plotter Contour cutting Situation 2 = Both sides detected (4 points) scan 1 Situation 3 1st scan > both sides detected (2 points) feed of media to start second fast scan 2nd scan > bottom and side of frame detected (4 points) 4’...
  • Page 160 User’s Guide Kona / Kona apparel cutting plotter Contour cutting AP-75370 - Revision 1.1...

  • Page 161: Through Cutting

    User’s Guide Kona / Kona apparel cutting plotter Through cutting Chapter 7 Through cutting Introduction..........162 Setting up your Kona / Kona apparel cutting plotter .

  • Page 162: Introduction

    User’s Guide Kona / Kona apparel cutting plotter Through cutting Introduction Working with the through cut setting consists out of two major parts. The first part is when working with the Kona. When the contour of your file is completed, single sticker samples (basic shapes) are often to be isolated.

  • Page 163: Setting Up Your Kona / Kona Apparel Cutting Plotter

    5.12 There is a special driver update required when working with EasySIGN the Kona / Kona apparel cutting plotter series cutters. This file ( Mutoh.drv ) can be found on and should be Mutoh’s FTP copied over the existing Mutoh.drv Mutoh Grip (+) 8.00...

  • Page 164: Toolswap Settings

    User’s Guide Kona / Kona apparel cutting plotter Through cutting 7.2.3 Toolswap settings Press the following buttons in order: Step 1: Settings  Tool  next page  Swap alert  Make your preferred choice. Step 2: On or Off, if swap alerts is set to off, an automatic switch between tools is ...

  • Page 165: Through Cut Settings

    User’s Guide Kona / Kona apparel cutting plotter Through cutting 7.2.4 Through cut settings It is however not easy to match an ideal tool configuration setup in which the media weakness suffers not radically from the multiple cut through samples accomplished. Therefore a perfect harmony between your tool down force and tool up distance needs to be synchronised.
  • Page 166 User’s Guide Kona / Kona apparel cutting plotter Through cutting Set the values for the tool up and tool down distance. Step 5: Go to the next sub page  Select Up Dist. and/or Down. Dist.  Enter the desired values and confirm with Step 6: Press the test key to verify the quality of the through cutting settings.

  • Page 167: Through Cutting Workflow

     Automatic multi - frame alignment with bar code (# segments)  Cut Through incompatible alignments are: Multi - frame splitting done by Mutoh Kona / Kona apparel  Refer to to know which softwares are compatible. Tools necessary on a Kona on page 163...

  • Page 168: Poster Trimming Workflow

    User’s Guide Kona / Kona apparel cutting plotter Through cutting Poster trimming workflow After printing some posters, it is possible to use the Kona / Kona apparel cutting plotter to trim the posters afterwards. Do this as follows: Load the poster in the cutter. Step 1: Install a knife at through cut depth.
  • Page 169 User’s Guide Kona / Kona apparel cutting plotter Through cutting Move the penhead using the jog keys until the knife point is positioned above P1 Step 7: and press OK when done. X Length Y Width The cutter will automatically feed the media the length set previously. Use the jog Step 8: keys to set the second corner more precisely if necessary.
  • Page 170 User’s Guide Kona / Kona apparel cutting plotter Through cutting Gently push out the poster. Step 13: AP-75370 - Revision 1.1...
  • Page 171 User’s Guide Kona / Kona apparel cutting plotter Maintenance Chapter 8 Maintenance Cleaning and daily maintenance ....... 172 Cleaning the grit roll .

  • Page 172: Cleaning And Daily Maintenance

    User’s Guide Kona / Kona apparel cutting plotter Maintenance Cleaning and daily maintenance Your cutting plotter, knives and pens will work better and last longer if you keep them clean and perform a few simple daily maintenance tasks. Note Before performing cleaning and daily maintenance, please power OFF the unit ...

  • Page 173: Cleaning The Cutting Plotter

    User’s Guide Kona / Kona apparel cutting plotter Maintenance 8.1.2 Cleaning the cutting plotter Use a soft cloth to clean paper dust and particles off the platen, the grit cover the cutting mat and the carriage cover. Use a cotton swab to clean the media sensors and EPOS laser. Be sure to recalibrate the EPOS sensor after cleaning it.

  • Page 174: Cleaning The Cutter Blade

    User’s Guide Kona / Kona apparel cutting plotter Maintenance 8.1.3 Cleaning the cutter blade Use following procedure to remove small media particles in the base part of the cutting blade holder. Standard knife holder Hold the body (2) into one hand and unscrew the base part (1) Step 1: Remove the spring (3) and the cutting blade (4).

  • Page 175: Cleaning The Touch Screen

    User’s Guide Kona / Kona apparel cutting plotter Maintenance Place the base part on top of the holder assembly and twist it tightly. Step 4: 8.1.4 Cleaning the touch screen After a while, fingerprints or dust will make the touch screen dirty. Clean the touch screen as follows: Power off the cutter.
  • Page 176 User’s Guide Kona / Kona apparel cutting plotter Maintenance AP-75370 - Revision 1.1...
  • Page 177 User’s Guide Kona / Kona apparel cutting plotter Troubleshooting Chapter 9 Troubleshooting Day-to-day use issues ........179 Warning messages .
  • Page 178 User’s Guide Kona / Kona apparel cutting plotter Troubleshooting Contour cut, no bounding box found ......188 ...

  • Page 179: Day-To-Day Use Issues

    User’s Guide Kona / Kona apparel cutting plotter Troubleshooting Day-to-day use issues In this section you will find a summary of problems that might occur during day-to-day use of your cutter and some hints how to determine the cause of the problem. 9.1.1 Warning messages Calibration warning...

  • Page 180: Media Loaded Warning

    User’s Guide Kona / Kona apparel cutting plotter Troubleshooting Media loaded warning When starting up the Kona / Kona apparel it is advised there is no media loaded. If there is media loaded, the Kona / Kona apparel will show below warning message.

  • Page 181: Media Lost Detection

    User’s Guide Kona / Kona apparel cutting plotter Troubleshooting Media lost detection When media is lifted during cutting and the front and rear media sensors are uncovered, a message is shown. If selecting YES, you can you can continue cutting without checking. This can be helpful for cut through reasons.

  • Page 182: Epos Warning

    User’s Guide Kona / Kona apparel cutting plotter Troubleshooting EPOS warning When performing an EPOS contour cutting operation, and a warning appears, an extra option is added to ignore similar warnings for this job. For example: A Multi- Frame job is done and in the first segment a warning is encountered. If you choose not to ignore similar warnings, the warning message will no longer appear until the next job.

  • Page 183: Pressure Roller Positioning Warning

    User’s Guide Kona / Kona apparel cutting plotter Troubleshooting Pressure roller positioning warning If a pressure roller is wrongly positioned, the Kona will show a warning message during the media measurement. There are 3 types of warning messages. Move pressure roller. (Can appear on Kona 760 - 1400 - 1650) ...
  • Page 184 User’s Guide Kona / Kona apparel cutting plotter Troubleshooting No pressure rollers on centre grit roller  There must always be 1 pressure roller on the centre grit roller. Position one of the suggested pressure rollers on the centre grit roller. ...

  • Page 185: Contour Cutting, Segment Warning - Error

    User’s Guide Kona / Kona apparel cutting plotter Troubleshooting Contour cutting, segment warning - error When a segment cannot be measured, you can switch over to manual alignment for that segment. Indicate the segment corner points, as in the full manual alignment. Based on these points the segment data is cut. The next segments will be measured automatically again.
  • Page 186 User’s Guide Kona / Kona apparel cutting plotter Troubleshooting When selecting OK, a question is asked to continue. Note Selecting the “Ignore similar warnings until machine power down” checkbox can be handy in case you have multiple printed jobs with the ...
  • Page 187 User’s Guide Kona / Kona apparel cutting plotter Troubleshooting When selecting Yes, the segment data is cut. When selecting No, the automatic alignment is cancelled, but you can continue the manual alignment. When selecting Yes, the navigate windows are shown to indicate the segment corner points. Refer to Automatic alignment method on page 148 Once all points are indicated, the segment data is cut.

  • Page 188: Contour Cut, No Bounding Box Found

    User’s Guide Kona / Kona apparel cutting plotter Troubleshooting Contour cut, no bounding box found When no bounding box is found, you can navigate to a position near the box and restart the automatic alignment again by pressing OK. Note It is recommended to navigate to a position at the right side before the box, this because the fastscan starts from this point.

  • Page 189: The Usb Connection Disappears

    User’s Guide Kona / Kona apparel cutting plotter Troubleshooting 9.1.2 Beeping codes: My Kona / Kona apparel is making a beeping sound once in a while. The Kona / Kona apparel have different kinds of beeping sets. Each telling something else. Below you find a small overview of when the Kona / Kona apparel is making which sound.

  • Page 190: The Power On, But The Cutter Does Not Operate

    User’s Guide Kona / Kona apparel cutting plotter Troubleshooting 9.1.4 The power ON, but the cutter does not operate. Is the power cable connected to the cutter?  9.1.5 Media is loaded, but the cutter does not operate. Is the pressure roller lever lowered? ...

  • Page 191: Some Parts Of The Design Are Not Well Cut

    User’s Guide Kona / Kona apparel cutting plotter Troubleshooting 9.1.8 Some parts of the design are not well cut. Check whether the knife tip is not clogged with material residues.  Examine the knife blade with a magnifier to see if the tip is not damaged or broken. ...

  • Page 192: Error Messages

    During a cutting, measuring or other sequence, it might be possible that one of the below errors occur. Please find a list below with all the possible errors which can be solved yourself, without any need of an intervention by an authorized Mutoh technician.
  • Page 193  point a paper during the switch, this error can occur also. It might be possible that the bounding box Select the correct file in the Mutoh Refer to Application Guide   cannot be found. CutServer and start the job manually...

  • Page 194: Errors With Error Number (Id 1009-6115)

    Fatal 1010 X position error media crash, too heavy media or mechanical obstruction. rolls and restart the cutter. error Power supply problem  Contact an authorized Mutoh Fatal 1014 X fuse error X fuse is broken  technician error X motor problem ...
  • Page 195 Error Message Description Solution Category After performing an Epos calibration the cutter displays this Shift detection epos Contact an authorized Mutoh 6069 error in case it detects a shift compared to the last Epos Warning calibration technician calibration Make sure that the difference ...
  • Page 196 The rear media sensor is uncovered during a media 6105 Warning Refer Loading media on Reload media measurement routine page 51 TFT board detection Contact an authorized Mutoh 6115 The flatcable of the touch screen is not connected or broken Warning problem technician AP-75370 - Revision 1.1...

  • Page 197: Contourcutting Errors And Warnings (Id 6201-6271)

    User’s Guide Kona / Kona apparel cutting plotter Troubleshooting 9.2.3 Contourcutting errors and warnings (ID 6201-6271) When a specific contour cutting warning or error occurs, an error number is displayed and a cross is cut in the lower right corner. All codes are unique and the cross has a predefined angle and size to know of which nature the error is.
  • Page 198 User’s Guide Kona / Kona apparel cutting plotter Troubleshooting Please find below an overview of the codes and category of problem A warning means that you will have the choice to continue cutting the current segment, all segments or to cancel the job. ...
  • Page 199 User’s Guide Kona / Kona apparel cutting plotter Troubleshooting Error Message Description Solution Category Did you sent the correct file  Media size Check if the margins left, right, top and bottom are within the specifications. 6218 Error Refer to Bounding box details on problem It might be possible that the file you have sent is not correct...
  • Page 200 User’s Guide Kona / Kona apparel cutting plotter Troubleshooting Error Message Description Solution Category Stretch detected on bottom of frame. P1 & P4 have identical thickness. P2 & P3 Print distortion 6227 have identical thickness. But thickness of P1-P4 and P2-P3 differ too much from print stretch each other.
  • Page 201 User’s Guide Kona / Kona apparel cutting plotter Troubleshooting Error Message Description Solution Category Thickness All measured points of frame bottom vary too much from each other! This will 6231 problem influence the accuracy of the cutting. frame bottom Thickness Invalid thickness of P1 (right side of frame bottom).
  • Page 202 User’s Guide Kona / Kona apparel cutting plotter Troubleshooting Error Message Description Solution Category Thickness All measured points of frame top vary too much from each other! This will 6241 problem influence the accuracy of the cutting. frame top Thickness Invalid thickness of P5 (right side of frame top).
  • Page 203 User’s Guide Kona / Kona apparel cutting plotter Troubleshooting Error Message Description Solution Category Thickness Thickness of centre points (P9 & P10) differs too much from each other AND 6251 problem differs also from bottom points P1 and P4. frame centre Thickness Invalid thickness of P9 (right centre point).
  • Page 204 User’s Guide Kona / Kona apparel cutting plotter Troubleshooting Error Message Description Solution Category No valid frame No valid frame found during fast scan routine (after several retries). Make sure all 6261 found frame specifications are applied. No valid frame 6262 Only 1 frame point found during diagonal scan.
  • Page 205 User’s Guide Kona / Kona apparel cutting plotter Troubleshooting Error Message Description Solution Category To check: Media shift Media displacement detected during cutting. Centre markers of previous segment 6271 Grits on media? Warning  detected are shift more than 2mm. Pinches and grits clean? ...

  • Page 206: Mgl Errors (Id 4000-5000)

    User’s Guide Kona / Kona apparel cutting plotter Troubleshooting 9.2.4 MGL errors (ID 4000-5000) As from the moment data is sent to the Kona / Kona apparel which is not correct, an error and sub error number is displayed. Please find below a list with explanations of these sub numbers.
  • Page 207 User’s Guide Kona / Kona apparel cutting plotter Troubleshooting Sub number Description Error in MGL command definition Label out of limit error other Unknown MGL error Note Be aware that when one of the above errors occurs, no beeping sound will be ...
  • Page 208 User’s Guide Kona / Kona apparel cutting plotter Troubleshooting AP-75370 - Revision 1.1...

  • Page 209: Knife Holder And Blades

    Cutting mat ..........211 Refer to the Mutoh Kona / Kona apparel cutting plotter’s unit or spare part price list for the most recent prices of these consumables.

  • Page 210: Knife Holder With Depth Change Indication

    User’s Guide Kona / Kona apparel cutting plotter Consumables 10.1.2 Knife Holder with Depth Change Indication Picture part number Description Knife Holder with Depth Change Indication ZMY-10034B Including one blade, 45° angle, 0.5 mm offset Blades for Knife Holder with Depth Change Indication - 0.5 mm offset ZME-10034A Cutting Knife Blades 30°...

  • Page 211: Sheet Off Blades

    User’s Guide Kona / Kona apparel cutting plotter Consumables 10.3 Sheet off blades Picture part number Description KY-15134 Set of Sheet Off Blades (10 pieces) 10.4 Cutting mat Picture part number Description Cutting mat (5 pieces) KY-15305 (The colour of the cutting mat could be white or black, both have the same quality) AP-75370 - Revision 1.1...
  • Page 212 User’s Guide Kona / Kona apparel cutting plotter Consumables AP-75370 - Revision 1.1...
  • Page 213 User’s Guide Kona / Kona apparel cutting plotter Index Actions Calibration warning ....179 ......120 Changing the tool settings .
  • Page 214 User’s Guide Kona / Kona apparel cutting plotter EPOS Knife read ......138 depth adjustment .
  • Page 215 User’s Guide Kona / Kona apparel cutting plotter Offset ....... 87 Safety labels .
  • Page 216 User’s Guide Kona / Kona apparel cutting plotter Uninstalling USB drivers ....23 Up height ......97 Up velocity .
  • Page 218 MUTOH INDUSTRIES LTD. MUTOH AMERICA INC. EMEA Headquarters Regional Sales office Tel.:81-(0)3-5740-4020 Tel.:1-480-968-7772 MUTOH BELGIUM nv MUTOH DEUTSCHLAND GmbH. Fax:81-(0)3-5740-4030 Fax:1-480-968-7990 Tel.:32-(0)59-561400 Tel.:49-(0)221-385474-0 E-mail:ibd@mutoh.co.jp E-mail:sales@mutoh.com Fax:32-(0)59-807117 Fax:49-(0)211-385474-74 http://www.mutoh.co.jp http://www.mutoh.com E-mail:mutoh@mutoh.be E-mail:Vertrieb@mutoh-gmbh.de http://www.mutoh.eu http://www.mutoh-gmbh.de http://www.mutoh.de...

This manual is also suitable for:

Kona apparel seriesKona 760Kona 1400Kona 1650Kona apparel 1400Kona apparel 1650

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