MUTOH VJ-1324 Operation Manual
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MUTOH VJ-1324 Operation Manual

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See also: Operating Manual , Installation Manual
VJ-1324 OPERATION MANUAL

1 Safety instructions

1
Safety instructions
This chapter explains the installation of this printer, warning terms that operators need to know, caution
items and warning labels on the printer main unit.
WARNING
• When installing and operating this printer, be sure to follow the directions and
warnings in this book.
1-1

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Summary of Contents for MUTOH VJ-1324

  • Page 1: Safety Instructions

    VJ-1324 OPERATION MANUAL 1 Safety instructions Safety instructions This chapter explains the installation of this printer, warning terms that operators need to know, caution items and warning labels on the printer main unit. WARNING • When installing and operating this printer, be sure to follow the directions and...
  • Page 2 1 Safety instructions VJ-1324 OPERATION MANUAL Types and meanings of warnings The warnings in the Operation Manual and the warning labels attached to the printer are categorized into three stages. Understand the meanings of the following warning terms and follow the contents (instructions) in this manual.
  • Page 3 VJ-1324 OPERATION MANUAL 1 Safety instructions Important safety instructions This section explains general cautions that must be followed in order to use this printer safely. WARNING Do not install this printer in the following places. It may cause an injury if the printer falls down.
  • Page 4 1 Safety instructions VJ-1324 OPERATION MANUAL Take power for the printer directly from the power socket (AC 100 V - 120 V or AC 220 V - 240 V). Do not use multiple plugs on the same socket. This could generate heat and might cause fire.
  • Page 5 Moreover, normal operation after shifting (to these positions) cannot be guaranteed. Unpacking or moving this printer must be done by the following number of people. • VJ-1324: more than three persons Installing the dedicated stands on the printer must be done by the following number of people.
  • Page 6 Avoid either organic solvents or gasoline. • It is necessary to replace the labels if they are damaged, lost or illegible. If the warning labels have to be replaced, contact your local MUTOH dealer. 1.3.2 Location and type of warning labels Pasting locations of the warning labels are shown in the following figure.
  • Page 7 VJ-1324 OPERATION MANUAL 1 Safety instructions (2) Rear Types of warning labels...
  • Page 8 Avoid either organic solvents or gasoline. • It is necessary to replace the operating instruction labels if they are damaged, lost or unreadable. If the operating instruction labels have to be replaced, contact your local MUTOH dealer. 1.4.2 Locations and Types of Operating Instruction Labels Locations of the operating instruction labels are shown in the following figure.

  • Page 9: Product Overview

    VJ-1324 OPERATION MANUAL 2 Product overview Product overview This chapter explains the features of this printer along with the names and functions of each part.
  • Page 10 (1) High-speed output The new print head has realized high-speed output. For VJ-1324, the printing width of 1,361mm has been made possible. (2) Wide variety of compatible media The height of the print head is adjustable to two levels, which has made it possible to print on various paper with the width of 0.08mm to 1.3mm.
  • Page 11 VJ-1324 OPERATION MANUAL 2 Product overview Names of parts and functions This section explains the names and functions of each part. 2.2.1 Front section Name Function Media loading lever Used for fixing or releasing media. Operation panel Operation condition setting, printer display and various function settings are performed.
  • Page 12 2 Product overview VJ-1324 OPERATION MANUAL Name Function Media cut groove Used to cut media straight. Pressurizing rollers Installed inside of the front cover. Press and hold the media when printing. Platen Installed inside of the front cover. Stabilizes the print side of the media.
  • Page 13 VJ-1324 OPERATION MANUAL 2 Product overview Name Function Ink cartridge slot Insert the ink cartridge. Media guide Used for feeding media smoothly when the media is set or printed. Waste fluid tank Used for collecting waste ink discharged from the printer.
  • Page 14 2 Product overview VJ-1324 OPERATION MANUAL (1) Operation keys NOTE • The operation keys are assigned with different functions and names depending on printer status (Normal or Setup menu display). For details about printer status, refer to "2.3 Printer status".
  • Page 15 VJ-1324 OPERATION MANUAL 2 Product overview (2) Display section Name Color Status Description Power lamp Blue Lamp Power ON. Lamp • Receiving and analyzing the data. blinks • Performing media initial operation. Lamp Power OFF. Error lamp Orange Lamp An error has occurred.
  • Page 16 VJ-1324 OPERATION MANUAL When an error requiring a restart (fatal malfunction for the printer operation) occurs, all lamps blink with an alarm. 7.2.3 Error requiring restart If the error persists even when the malfunction is fixed, contact your local MUTOH dealer.
  • Page 17 VJ-1324 OPERATION MANUAL 2 Product overview Printer status This section explains printer status. 2.3.1 Normal Printing is possible when media is loaded. The various functions for printing can be performed on the operation panel. 2.3.2 Setup menu display Various settings regarding printing can be made from the operation panel.
  • Page 18 2 Product overview VJ-1324 OPERATION MANUAL Normal [Cancel] key [Menu] key Leave the printer as it is for 3 minutes Setup Menu Display NOTE • For details on Status message, refer to "7.2.1 Status messages". 2-10...
  • Page 19 VJ-1324 OPERATION MANUAL 3 Before using Before using This chapter explains necessary steps before using the printer.
  • Page 20 • Do not route the power cable near heating appliances. NOTE • Contact your local MUTOH dealer in case of power cable damage. Follow the procedure below to install the power cable. 1. Make sure that the printer is turned OFF.
  • Page 21 VJ-1324 OPERATION MANUAL 3 Before using NOTE • The power is ON when the [Power] key of the operation panel is pressed in. Press the key once again to turn OFF the power. 2. Connect the power cable to the AC inlet on the back of the printer.
  • Page 22 3 Before using VJ-1324 OPERATION MANUAL WARNING • Do not pull out or insert the power plug with a wet hand. This could lead to an electric shock. • Make sure to use only the specified power supply (AC 100 V to 120 V or AC 220 V to 240 V).
  • Page 23 VJ-1324 OPERATION MANUAL 3 Before using NOTE • Contact the retail outlet of purchase if the earth connection cannot be established, or if the earth connection is not given. • When the power supply of the printer is ON, do not pull out the power cable from the power socket.

  • Page 24: Turning The Power On

    3 Before using VJ-1324 OPERATION MANUAL Turning the power ON/OFF This section explains how to turn the printer ON/OFF. 3.2.1 Turning the power ON Follow the procedure below to turn the power ON. 1. Press the [Power] key on the operation panel to turn ON the printer.
  • Page 25 VJ-1324 OPERATION MANUAL 3 Before using NOTE • If the High lamp on the operation panel lights up in green, the head height is set to High. Return the head height to Low before turning the power OFF. 4.2.5.2 When returning the print head to the original position 2.
  • Page 26 3 Before using VJ-1324 OPERATION MANUAL NOTE • If there is a problem during turning OFF operation, a message is displayed on the operation panel and the printer may stop operating. If operation stops, refer to "7 Troubleshooting" and deal with the problem.
  • Page 27 VJ-1324 OPERATION MANUAL 3 Before using Installing ink cartridges This section describes the procedure to install the ink cartridges and high capacity pack adapter. CAUTION • Before operation, make sure to read the Material Safety Data Sheet (MSDS). • When handling ink cartridges, pay attention so that ink does not get into your eyes or stick to your skin.
  • Page 28 • For types and details of ink cartridges and ink packs, contact your local MUTOH dealer. • Do not give ink cartridges or ink packs strong shakes.
  • Page 29 VJ-1324 OPERATION MANUAL 3 Before using • The printer starts the initializing operation. • After the initial operation is compete, "Start Ink Charge – > E" is displayed on the operation panel. 2. Press the [Enter] key on the operation panel.
  • Page 30 3 Before using VJ-1324 OPERATION MANUAL Name Cleaning cartridge Ink cartridge slots • When all cleaning cartridges are installed, "Busy-Washing" is displayed on the operation panel, and the printer starts charging the cleaning fluid. • When the cleaning fluid has been charged, "Remove Cartridges" is displayed on the operation panel.
  • Page 31 VJ-1324 OPERATION MANUAL 3 Before using • "Insert InkCartridges" is displayed on the operation panel. 7. Take out the ink cartridge from the bag and shake it gently two to three times and insert it into the printer. • Make sure that the ink cartridges are inserted into the correct slots.
  • Page 32 If there is no improvement in the print result even after refill a small amount of ink, leave the printer unused for an hour or more. Then, refill a small amount of ink again and check the print result. If there is still no improvement, contact your local MUTOH dealer. 3.3.2 Installing high capacity pack adapters (option) Use the optional high capacity pack adapters to use the 1000ml ink packs on this printer.
  • Page 33 VJ-1324 OPERATION MANUAL 3 Before using • The printer starts the initializing operation. • After the initial operation is compete, "Start Ink Charge – > E" is displayed on the operation panel. 2. Press the [Enter] key on the operation panel.
  • Page 34 3 Before using VJ-1324 OPERATION MANUAL NOTE • Do not insert the high capacity pack adapter into the ink cartridge slot without a cleaning fluid pack attached. The information of the remaining amount will be overwritten and the cleaning fluid pack will not be usable.
  • Page 35 VJ-1324 OPERATION MANUAL 3 Before using • "Busy-Washing" is displayed on the operation panel and the printer starts head cleaning. • When head cleaning is complete, "Wash retry? No" is displayed on the operation panel. NOTE Do not remove only cleaning fluid pack while high capacity pack adapter is installed on the printer.
  • Page 36 3 Before using VJ-1324 OPERATION MANUAL Name High capacity pack adapter Ink cartridge slot K Ink cartridge slot C Ink cartridge slot M Ink cartridge slot Y • When a high capacity pack adapter is installed, "Ink Refill **%" is displayed on the operation panel and ink replenishment starts.
  • Page 37 Then, refill a small amount of ink again and check the print result. If there is still no improvement, contact your local MUTOH dealer. 3.3.3 When using the high capacity pack adapter for the printer...

  • Page 38: Loading Media

    This section explains how to load and set media, and settings for each media type. NOTE • Refer to the following for details about handling media. 4.2 Media • For details of the recommended media, contact your local MUTOH dealer. 3.4.1 Loading roll media This section describes the procedure to load the roll media.
  • Page 39 VJ-1324 OPERATION MANUAL 3 Before using Name Movable media stopper Fixed media stopper Attachments for three-inch media 2. To set the roll media on the scroller, make sure that the paper is rolled counter-clockwise when seen from the fixed media stopper.
  • Page 40 3 Before using VJ-1324 OPERATION MANUAL Name Scroller Fixed media stopper Ink cartridge slots Scroller holder 3.4.2 Setting Roll Media This section explains how to set the roll media. Follow the procedure below to set the roll media. 1. Turn the printer ON.
  • Page 41 VJ-1324 OPERATION MANUAL 3 Before using 2. Raise the media loading lever. Name Media loading lever • "Lever Up" is displayed on the operation panel. 3. Set the roll media to the media feed slot. NOTE • If the end of the roll media is not wound tightly, wind it tightly again, and then load it.
  • Page 42 3 Before using VJ-1324 OPERATION MANUAL Name Front cover Roll media 5. While holding the edge of the media, rewind the roll media a little by turning the scroller by hand and eliminate any slack or slant. Name Roll media Scroller 6.
  • Page 43 VJ-1324 OPERATION MANUAL 3 Before using Name Media loading lever NOTE • When loading the new roll media, cut the front edge of the media if it is not straight. 4.4.3 Cutting media 7. Close the front cover. Name Front cover •...
  • Page 44 3 Before using VJ-1324 OPERATION MANUAL 3.4.3 Setting the User Type Setting This section explains how to set the user type setting. Follow the procedure below to set the user type setting. 1. Turn ON the printer and load media.
  • Page 45 VJ-1324 OPERATION MANUAL 3 Before using • The user type setting is set. • "Media initial" is displayed on the operation panel and media initialization starts. NOTE • If the following operations are performed in the user type setting menu, the printer starts media initial operation without specifying a user-defined setting.
  • Page 46 3 Before using VJ-1324 OPERATION MANUAL Test print Follow the procedure below to perform Test printing to confirm that the printer works correctly. 1. Turn ON the printer and load the media. 3.4.2 Setting Roll Media 2. Confirm that the printer functions normally.
  • Page 47 VJ-1324 OPERATION MANUAL 3 Before using • "Test1: Nozzle Check" is displayed on the operation panel. • The display shifts to the Test Print menu. 5.2 Test Print Menu 4. Press the [+] key or [–] key on the operation panel to select an item for printing from the following items.
  • Page 48 3 Before using VJ-1324 OPERATION MANUAL • Refer to the following for details on each of the print list items. 3.5.1 Nozzle check to 3.5.3 Setup print 6. Repeat step 4 to step 5 when performing test print for other items.
  • Page 49 VJ-1324 OPERATION MANUAL 3 Before using 3.5.2 Mode print Used to confirm the following printing conditions. • Print Mode • Effect • Preset Pre heater temperature • Preset platen-heater temperature • Preset dryer temperature • Adjustment value • Refer to the following for printing procedure.
  • Page 50 3 Before using VJ-1324 OPERATION MANUAL • Refer to the following for printing procedure. 3.5 Test print 3-32...
  • Page 51 VJ-1324 OPERATION MANUAL 3 Before using Adjust Print It is used for optimizing the quality of image prints. This printer has the following adjustment methods. Adjustment Description Reference method Standard Adjusts only the print mode in the user type setting which is 3.6.1 Standard Adjust Print...
  • Page 52 3 Before using VJ-1324 OPERATION MANUAL 2. Perform rough adjustment when the misalignment is big. 3.6.1.2 Standard Rough Adjustment Pattern Perform micro adjustment when the misalignment is small. 3.6.1.3 Standard Micro Adjustment Pattern NOTE • Perform rough adjustment first when the amount of misalignment cannot be judged.
  • Page 53 VJ-1324 OPERATION MANUAL 3 Before using c. Press the [Enter] key on the operation panel. • "User: TypeXX" (XX is a number between 1 and 30) is displayed on the operation panel. d. Press the [+] key or [–] key to select the type of media to load.
  • Page 54 3 Before using VJ-1324 OPERATION MANUAL g. Press the [>] key on the operation panel. • "Adj.Print1: Standard" is displayed on the operation panel. h. Press the [+] key or [–] key to select "Adj.Print1: Standard>". i. Press the [Enter] key on the operation panel.
  • Page 55 VJ-1324 OPERATION MANUAL 3 Before using • "Adj.1: Confirm Ptn." is displayed on the operation panel. • The display enters the Adjust Print menu. 5.1.1.1.3 Adjust Print menu 3. Press the [Enter] key on the operation panel. • "Warming Up", and then "Warming Up Skip -> E" are displayed.
  • Page 56 3 Before using VJ-1324 OPERATION MANUAL • After the confirmation pattern is printed, "Adj.1: Confirm Ptn." is displayed on the operation panel. 4. Confirm that the confirmation pattern printing result is as follows. a. When the printing result is OK;...
  • Page 57 VJ-1324 OPERATION MANUAL 3 Before using 3. Press the [Enter] key on the operation panel. • The printer starts printing a rough adjustment pattern. • The pattern images are printed on both paper edges and the center of the media.
  • Page 58 3 Before using VJ-1324 OPERATION MANUAL NOTE • When you press the [Cancel] key, the input operation is not executed and "Adj.2: Rough Pattern" is displayed on the operation panel. 7. Press the [Enter] key on the operation panel. •...
  • Page 59 VJ-1324 OPERATION MANUAL 3 Before using 3. Press the [Enter] key on the operation panel. • "Warming Up", and then "Warming Up Skip -> E" are displayed. NOTE • To start printing during warming up, press the [Enter] key while "Warming Up Skip -> E" is displayed.
  • Page 60 3 Before using VJ-1324 OPERATION MANUAL NOTE • "4" is the current setting value. 5. "Pattern *: 4" (* indicates a pattern name as shown below) is displayed on the operation panel. • The pattern name (*) differs depending on the set print mode.
  • Page 61 VJ-1324 OPERATION MANUAL 3 Before using • The value is set in the "Pattern: *" (* indicates a number from 1 to 7). • The operation panel display returns to "Adj.3: Fine Pattern". 3.6.2 Custom Adjustment Pattern All patterns from A to F can be adjusted.
  • Page 62 3 Before using VJ-1324 OPERATION MANUAL 3. Print the confirmation pattern and check if the printer is adjusted properly. 3.6.2.1 Custom Confirmation Pattern 4. If the printer is not adjusted, go back to Step 2. NOTE • When you are not satisfied with the result of rough adjustment, perform micro adjustment.
  • Page 63 VJ-1324 OPERATION MANUAL 3 Before using c. Press the [Enter] key on the operation panel. • "User: TypeXX" (XX is a number between 1 and 30) is displayed on the operation panel. d. Press the [+] key or [–] key to select the type of media to load.
  • Page 64 3 Before using VJ-1324 OPERATION MANUAL g. Press the [>] key on the operation panel. • "Adj.Print1: Standard" is displayed on the operation panel. h. Press the [+] key or [–] key to select "Adj.Print2: Custom>". i. Press the [Enter] key on the operation panel.
  • Page 65 VJ-1324 OPERATION MANUAL 3 Before using • "Adj.1: Confirm Ptn." is displayed on the operation panel. • The display enters the Adjust Print menu. 5.1.1.1.3 Adjust Print menu 3. Press the [Enter] key on the operation panel. • "Warming Up", and then "Warming Up Skip -> E" are displayed.
  • Page 66 3 Before using VJ-1324 OPERATION MANUAL • After the confirmation pattern is printed, "Adj.1: Confirm Ptn." is displayed on the operation panel. 4. Confirm that the confirmation pattern printing result is as follows. • Check each of the confirmation patterns A to F.
  • Page 67 VJ-1324 OPERATION MANUAL 3 Before using • Perform micro adjustment when the misalignment is small. • When all patterns A to F require adjustment: 3.6.2.3.1 Adj. PatternALL • When any pattern of A to F requires adjustment: 3.6.2.3.2 Each Adjust Patterns 3.6.2.2...
  • Page 68 3 Before using VJ-1324 OPERATION MANUAL • A rough adjustment pattern for print quality adjustment is printed after warming up. • The pattern images are printed on both paper edges and the center of the media. • Six rough adjustment patterns will be printed. Input setting value for each pattern.
  • Page 69 VJ-1324 OPERATION MANUAL 3 Before using NOTE • When you press the [Cancel] key, the input operation is not executed and "Adj.2: Rough Pattern" is displayed on the operation panel. 7. Press the [Enter] key on the operation panel. •...
  • Page 70 3 Before using VJ-1324 OPERATION MANUAL Menu Name Description Reference Custom Micro Adj. PatternALL Adjust all confirmation patterns A to F. 3.6.2.3.1 Adj. PatternALL Adjustment Each Adjust Adjust all confirmation patterns A to F. Pattern 3.6.2.3.2 Each Adjust Patterns Patterns 3.6.2.3.1...
  • Page 71 VJ-1324 OPERATION MANUAL 3 Before using • An Adjust print pattern for print quality adjustment is printed after warming up. Six micro adjustment patterns will be printed. Input setting value for each pattern. • Regarding adjust print patterns, the same patterns are printed repeatedly on both edges and the center of the paper.
  • Page 72 3 Before using VJ-1324 OPERATION MANUAL NOTE • When you press the [Cancel] key, the input operation is not executed and "Adj.3: Fine Ptn. ALL" is displayed on the operation panel. 7. Press the [Enter] key on the operation panel.
  • Page 73 VJ-1324 OPERATION MANUAL 3 Before using 3. Press the [Enter] key on the operation panel. • "Warming Up", and then "Warming Up Skip -> E" are displayed. NOTE • To start printing during warming up, press the [Enter] key while "Warming Up Skip -> E" is displayed.
  • Page 74 3 Before using VJ-1324 OPERATION MANUAL NOTE • "4" is the current setting value. 5. "PatternA: 4" is displayed on the operation panel. 6. Press the [+] key or [–] key to enter the number that you selected in Step 4.
  • Page 75 VJ-1324 OPERATION MANUAL 3 Before using Connecting the printer to PC This section explains how to connect the printer and a PC. 3.7.1 System requirements The following are the system requirements for this printer. Operating system Windows 2000 Professional, Windows XP Professional, Windows Vista Business, Windows 7 Professional, and Windows Server 2003 Pentium 4 processor 2.5GHz or more...
  • Page 76 3 Before using VJ-1324 OPERATION MANUAL Name Network interface cable Network interface cable connector 3. Fix the network interface cable to the cable clamp. Name Network interface cable Cable clamp 4. Connect the other connector of the network interface cable to your PC.
  • Page 77 VJ-1324 OPERATION MANUAL 4 Handling the printer Handling the printer This chapter explains how to handle the printer.
  • Page 78 4 Handling the printer VJ-1324 OPERATION MANUAL Print flow chart The following flow chart illustrates the procedure to perform printing with the printer. Refer to each section as required. 1. Create print data. Create print data with application software. ↓...
  • Page 79 VJ-1324 OPERATION MANUAL 4 Handling the printer NOTE • Do not open the front cover and maintenance cover during printing. If the front cover/maintenance cover is opened, printing will be interrupted. Printing restarts if you close the front cover/maintenance cover. However, the result of your print is...
  • Page 80 Select the appropriate media according to the usage. NOTE • For details of the recommended media, contact your local MUTOH dealer. • If failures or malfunctions of the printer occur by the use of media that is not dedicated: • The printer will not be covered by the warranty and repair expenses will be paid by the customer.
  • Page 81 VJ-1324 OPERATION MANUAL 4 Handling the printer NOTE • Use recommended media under an appropriate environment. The appropriate temperature and humidity for printing are as follows. Temperature Humidity 22 C to 30 C 40% to 60% Guaranteed range of printing accuracy...
  • Page 82 4 Handling the printer VJ-1324 OPERATION MANUAL a=Max. 15mm b=5mm to 25mm c=5mm d=5mm to 25mm Printable Area 4.2.5 Head height adjustment Printing with high printing rate or using strongly-curved media can cause print heads to rub. Changing the distance from the print head surface to media (head height) may allow you to avoid headrub.
  • Page 83 VJ-1324 OPERATION MANUAL 4 Handling the printer 2. Change the head height by moving the head height adjustment lever (orange). High Name Head height adjustment lever • The High lamp on the operation panel lights up in green. 3. Close the front cover.
  • Page 84 4 Handling the printer VJ-1324 OPERATION MANUAL 4.2.5.2 When returning the print head to the original position NOTE • Do not open the front cover or change the head height during printing. If the head height is changed, the alignment will be changed and high print quality will not be guaranteed.
  • Page 85 VJ-1324 OPERATION MANUAL 4 Handling the printer 3. Close the front cover. Name Front cover 4.2.6 Media feed compensation This section explains the Media feed compensation. The feeding length depends on the media type. The following or similar results may be seen in prints.
  • Page 86 4 Handling the printer VJ-1324 OPERATION MANUAL • The selected media (Type 1 to 30) is displayed in "**". 5.1.1 User Type menu f. Press the [+] key or [–] key to select "**>3: PF Adjust>". g. Press the [>] key on the operation panel.
  • Page 87 VJ-1324 OPERATION MANUAL 4 Handling the printer c. After the Initial Print, the media is cut. 4.4.3 Cutting media 3. Measure the distance between the two pluses in the Initial Print using a ruler. 4. Sets up Initial Adjust Change.
  • Page 88 4 Handling the printer VJ-1324 OPERATION MANUAL Name Feed length Media feeding direction • When the Confirm Print is complete, the printer enters Normal. d. After the Confirm Print, the media is cut. 4.4.3 Cutting media 6. Measure the distance between the two pluses in the Confirm Print using a ruler. Then, confirm that the distance matches the feeding length when printing.
  • Page 89 VJ-1324 OPERATION MANUAL 4 Handling the printer 0.05 Current adjustment value 0.05 • After the micro adjustment printing is completed, "PF4:Micro Print" is displayed on the operation panel. 8. Refer to the illustrations below and check the printing result. Input the adjustment value 9.
  • Page 90 4 Handling the printer VJ-1324 OPERATION MANUAL a. Press the [+] key or [-] key to select "PF5: Micro Change". b. Press the [Enter] key on the operation panel. • "Micro Change: 0.00%" is displayed on the operation panel. c. Press the [+] key or [–] key and enter the micro adjustment value according to the printing result in Step 7.
  • Page 91 VJ-1324 OPERATION MANUAL 4 Handling the printer Menu setups on the operation panel 4.3.1 Menu setup procedure Follow the procedure below to configure each setup menu. 1. Confirm that the operation panel is Normal. 2. Press the [Menu] key on the operation panel.
  • Page 92 4 Handling the printer VJ-1324 OPERATION MANUAL 4. The setting in the blinking part on the LCD monitor of the operation panel can be changed. Press the [+] key or [-] key to change the set value. 5. To save the changed setting, press the [Enter] key on the operation panel.
  • Page 93 VJ-1324 OPERATION MANUAL 4 Handling the printer • The previous setup menu is displayed. • When the main menu is displayed, the screen turns to Normal. 4.3.2 Panel setup menu overview This section explains the Panel setup menu of the printer.
  • Page 94 4 Handling the printer VJ-1324 OPERATION MANUAL Operating from the operation panel This section explains various functions that can be operated from the operation panel. • For names and functions of each key, refer to "2.2.3 Operation panel". 4.4.1 Feeding media You can feed the roll media at a position that you want.
  • Page 95 VJ-1324 OPERATION MANUAL 4 Handling the printer • The printer operates as follows. Printer status Operation with the [Cancel] key pressed for two seconds During printing Terminates the printing, and deletes one data remaining in the printer. Receiving data/analyzing data Deletes the data already received and converted.
  • Page 96 4 Handling the printer VJ-1324 OPERATION MANUAL • The printer feeds the roll media to the length of the margin and cuts the media. NOTE • When loading the new roll media, cut the front edge of the media if it is not straight.
  • Page 97 VJ-1324 OPERATION MANUAL 4 Handling the printer CAUTION • Pay attention to the following points when cutting roll media. Mishandling the razor blade may cause a cut on your finger or hand. • When you hold media, do not place your finger on the media cut groove.
  • Page 98 4 Handling the printer VJ-1324 OPERATION MANUAL • Printing 2. Press the [Menu] key on the operation panel. • "Menu5: Temperature" is displayed on the operation panel. 3. Press the [+] key or [–] key to change or confirm settings.
  • Page 99 VJ-1324 OPERATION MANUAL 4 Handling the printer 4.4.6 Pausing printing It is possible to pause to print during printing. Follow the procedure below to pause or restart printing. NOTE • If the printing is paused, the print quality will not be guaranteed.
  • Page 100 The optional spectrophotometer (SPECTROVUE VM-10) can be attached to print and measure the color target. Performing color calibration or profiling of the printer by using RIP software compatible with SPECTROVUE VM-10 enables printing with more accurate colors. For more information about the option, contact your local MUTOH dealer. Follow the procedure below. 4-24...
  • Page 101 VJ-1324 OPERATION MANUAL 4 Handling the printer NOTE • Do not install the printer in a place that is subject to strong light (sunlight, etc). Getting strong light on the color measurement may affect the measurement accuracy. • To use SPECTROVUE VM-10, the printer setting must be as follows.
  • Page 102 4 Handling the printer VJ-1324 OPERATION MANUAL NOTE • Do not open the covers or move media loading lever during printing. 6. Press the [Enter] key. • "Open mainte. cover." is displayed on the operation panel. 7. Open the maintenance cover.
  • Page 103 VJ-1324 OPERATION MANUAL 4 Handling the printer Name Maintenance cover 8. Remove the white reference plate from the plate installation place, turn it over so that the white side faces up, and install it back to the original place. Name...
  • Page 104 4 Handling the printer VJ-1324 OPERATION MANUAL Name Maintenance cover 10. Open the front cover. • "Remove connector cap and attach instrument [ENTER]" is displayed on the operation panel. Name Front cover 11. Firmly pinch the tabs on both sides of the connector cap with your fingers, pull the connector cap forward to remove it from the print head.
  • Page 105 VJ-1324 OPERATION MANUAL 4 Handling the printer Name Spectrophotometer Release buttons Print head section Connector NOTE • Make sure that spectrophotometer is NOT installed at an angle, and that there in no gap between the connector and spectrophotometer. 13. Press the [Enter] key.
  • Page 106 4 Handling the printer VJ-1324 OPERATION MANUAL Name Front cover 15. When "Start measurement [ENTER]" is displayed on the operation panel, press the [Enter] key. • Spectrophotometer starts measuring the color target. • "Measuring..." is displayed on the operation panel.
  • Page 107 VJ-1324 OPERATION MANUAL 4 Handling the printer 17. Open the front cover. • "Detach instrument and Set connector [ENTER]" is displayed on the operation panel. Name Front cover 18. While pressing the release buttons on both sides of spectrophotometer, pull it forward to remove it from the print head.
  • Page 108 4 Handling the printer VJ-1324 OPERATION MANUAL Name Print head section 19. Firmly pinch the tabs on both sides of the connector cap with your fingers, and install it to the connector at the print head. Name Connector cap Tabs...
  • Page 109 VJ-1324 OPERATION MANUAL 4 Handling the printer Name Front cover 22. Open the maintenance cover. • "Remove white plate then close mainte. cover." is displayed on the operation panel. Name Maintenance cover 23. Remove the white reference plate from the plate installation place, turn it over so that the black side faces up, and install it back to the original place.
  • Page 110 4 Handling the printer VJ-1324 OPERATION MANUAL Name White reference plate Plate installation place NOTE • When the white reference plate is not in use, make sure that it is turned over facing down to avoid any contamination. 24. Close the maintenance cover.
  • Page 111 VJ-1324 OPERATION MANUAL 5 Panel setup menu Panel setup menu The section explains the Setup menu of the printer. Setup item Description Setup menu Various settings of the printer are configured. 5.1 Setup menu Test Print menu Performs nozzle check of the print head and setup list.

  • Page 112: Setup Menu

    5 Panel setup menu VJ-1324 OPERATION MANUAL Setup menu Various settings of the printer are configured. Setup item Description User Type Sets the user type setting for printing. • [Enter] key: shifts to the sub menu. 5.1.1 User Type menu Spitting Sets up the spitting operation while printing.
  • Page 113 VJ-1324 OPERATION MANUAL 5 Panel setup menu Setup item Description Slant Check Sets up slanting detection during media loading. • [Enter] key: shifts to the sub menu. 5.1.14 Slant Check menu Auto Cleaning Sets up the time for auto cleaning during standby, before printing, and during printing.
  • Page 114 • End detection of roll media cannot be performed, etc. The problems caused by the use of the media other than recommended one will not be covered by the warranty and repair expenses will be paid by the customer. For details, contact your local MUTOH dealer.
  • Page 115 VJ-1324 OPERATION MANUAL 5 Panel setup menu Setup item Setting Description Type 1 to 30 PrintMode Sets up the Print Mode according to the usage of print data or print speed. • [Enter] key: shifts to the sub menu. 5.1.1.1.1 Print Mode menu Effect Sets up the Effect menu.
  • Page 116 5 Panel setup menu VJ-1324 OPERATION MANUAL Setup item Setting Description Mode Quality 1 Set the print mode. • Quality 1 to 4: Quality 2 Suitable for printing photographs. Set this when high quality print is required. Quality 3 • Graphics 1 to 2: Quality 4 Suitable for printing photographs.
  • Page 117 VJ-1324 OPERATION MANUAL 5 Panel setup menu PrintMode Resolution Pass Direction Quality 1 1440 x 1440dpi 16 times Uni (unidirectional) Quality 2 1440 x 1440dpi 16 times Bi (bidirectional) Quality 3 720 x 1440dpi 8 times Uni (unidirectional) Quality 4...
  • Page 118 5 Panel setup menu VJ-1324 OPERATION MANUAL Setup item Setting Description Effect <None> *1 The Effect function is not used. Wave The printing joint will be the wave form. The print quality may be improved than None. <Fog> *1 The printing joint will shade off.
  • Page 119 VJ-1324 OPERATION MANUAL 5 Panel setup menu NOTE • This printer was adjusted at the factory shipment so that it obtains the optimum printing quality. Adjust the quality if the print quality changes after the installation environment or the media is changed.
  • Page 120 5 Panel setup menu VJ-1324 OPERATION MANUAL Setup item Setting Description Custom Custom Confirmation Pattern Print the confirmation patterns A to F for print adjustment. Check before adjusting. 3.6.2.1 Custom Confirmation Pattern Custom Rough Adjustment Perform this adjustment when the misalignment is big.
  • Page 121 VJ-1324 OPERATION MANUAL 5 Panel setup menu (1) Initial Print menu Performs Initial Adjust Print. Setup item Setting Description FeedLength 100mm to <250mm> to Changes the length (feed length) of the media feed direction 500mm for Initial Print. • [Enter] key: Determines the setting.
  • Page 122 5 Panel setup menu VJ-1324 OPERATION MANUAL Setup item Setting Description Micro Print Printing Prints the following PF pattern (micro adjustment) with a focus on the micro adjustment value. • 0%, ±0.05%, ±0.1%, ±0.2% — • [Cancel] key: shifts to the previous menu.
  • Page 123 VJ-1324 OPERATION MANUAL 5 Panel setup menu Setup item Setting Description Pre heater Off / <30 °C> to 50 °C Sets the temperature of the pre-heater. 1.Roll media 2.Pre heater 3.Print head — • [Enter] key: saves the setting and shifts to the previous menu.
  • Page 124 5 Panel setup menu VJ-1324 OPERATION MANUAL Setup item Setting Description Platen heater Off / <30 °C> to 50 °C Sets the temperature of the platen heater. 1.Roll media 2.Platen heater 3.Print head — • [Enter] key: saves the setting and shifts to the previous menu.
  • Page 125 VJ-1324 OPERATION MANUAL 5 Panel setup menu Setup item Setting Description Dryer Off / <30 °C> to 50 °C Sets the temperature of the dryer. 1.Roll media 2.Dryer 3.Print head — • [Enter] key: saves the setting and shifts to the previous menu.
  • Page 126 5 Panel setup menu VJ-1324 OPERATION MANUAL NOTE • When Spitting is set to "Off", the nozzle will become easily clogged because spitting is not performed. In this instance, print quality cannot be guaranteed. • When the spitting setting is "On Media", the maximum printable media width becomes 10mm shorter.
  • Page 127 VJ-1324 OPERATION MANUAL 5 Panel setup menu Setup item Setting Description Spitting <On> Perform the flushing operation on the spitting box located on the origin side for every shuttle. • [Enter] key: saves the setting and shifts to the sub menu.
  • Page 128 5 Panel setup menu VJ-1324 OPERATION MANUAL Spitting setting Return Count setting Operation On Media 1 time Performs the spitting operation on the flushing box on the origin side every time the print head returns to the origin position. Flushing is performed over the media every time the print head shuttles back and forth.
  • Page 129 VJ-1324 OPERATION MANUAL 5 Panel setup menu Setup item Setting Description Side Margin <5mm> to 25mm Set the side margins. — • [Enter] key: saves the setting and shifts to the previous menu. • [Cancel] key: cancels the setting and shifts to the previous menu.
  • Page 130 5 Panel setup menu VJ-1324 OPERATION MANUAL Name Roll media Media width (when not detected) NOTE • If the media is loaded as shown in the illustration and media detection is not performed, the printing may be performed between the right edge of the platen and the media.
  • Page 131 VJ-1324 OPERATION MANUAL 5 Panel setup menu 5.1.6 Output Mode menu Sets the media operation after printing. NOTE • When the take-up unit is not installed, do not set Output mode to "Take-up". By doing so, the product will be unable to function properly.
  • Page 132 5 Panel setup menu VJ-1324 OPERATION MANUAL NOTE • Some media may not be cut (cannot be cut at all or cannot be cut finely). In such a case, set the "Output Mode menu" to "Off" and cut the media manually.
  • Page 133 VJ-1324 OPERATION MANUAL 5 Panel setup menu Setup item Setting Description Origin • X (media feeding distance): Change the print head position and media feeding distance with the following -15000 mm to 15000 mm keys. • Y (print head transferring •...
  • Page 134 5 Panel setup menu VJ-1324 OPERATION MANUAL 5.1.9 Prev. Stick menu Sets up to prevent media from sticking when printing starts. NOTE • When the Output Mode menu is set to "Take-up", the setting for the Prev. Stick menu is disabled.
  • Page 135 VJ-1324 OPERATION MANUAL 5 Panel setup menu Setup item Setting Description CR Movement <Data> The print head moves the range of the print data width. The printing speed will be improved since the moving range of the print head is optimized.
  • Page 136 5 Panel setup menu VJ-1324 OPERATION MANUAL Setup item Setting Description Strike Wait <0.0 sec.> to 0.1 sec. to 5.0 Sets the overwrite wait time. sec. — • [Enter] key: saves the setting and shifts to the previous menu. • [Cancel] key: cancels the setting and shifts to the previous menu.
  • Page 137 VJ-1324 OPERATION MANUAL 5 Panel setup menu 5.1.15.1 Idle Auto Cleaning Set the auto cleaning interval for standby mode. Setup item Setting Description WaitingTime Off - 10 mins - <360 mins> - Sets the time for auto-cleaning in WaintingTime mode.
  • Page 138 5 Panel setup menu VJ-1324 OPERATION MANUAL 5.1.16 Ink Status menu Displays the various information of smart chips. 5.1.16.1 SmartChip menu NOTE • To display the various information of Smart chips, use genuine ink and S/C cards. If ink other than genuine ink is used, the ink status will not be displayed correctly.
  • Page 139 VJ-1324 OPERATION MANUAL 5 Panel setup menu Setup item Setting Description Length 1 m to <30 mm> to 99 mm Sets the roll media length. — • [Enter] key: saves the setting and shifts to the previous menu. • [Cancel] key: cancels the setting and shifts to the previous menu.
  • Page 140 (20 %). PF Motor • The part should be changed when all of the asterisks have disappeared, and "Change" is displayed. Contact your local MUTOH dealer to ask for replacing parts. — • [Cancel] key: shifts to the previous menu.
  • Page 141 VJ-1324 OPERATION MANUAL 5 Panel setup menu NOTE • When replacing a part that its operational life has ended, • No charge for replacing within the warranty period or under the contract. • You are liable for the cost of repairs under conditions other than mentioned above.
  • Page 142 5 Panel setup menu VJ-1324 OPERATION MANUAL Setup item Setting Description Subnet Mask 000.000.000.000 to Change the subnet mask by operating the following keys. <255.255.255.000> to • [+] key: increases the setting value. 255.255.255.255 • [–] key: decreases the setting value.
  • Page 143 VJ-1324 OPERATION MANUAL 5 Panel setup menu Test Print Menu Performs nozzle check of the print head and setup list. • Refer to the following for the operation procedure of test print. 3.5 Test print Setup item Description Nozzle Check Perform the nozzle check printing.
  • Page 144 5 Panel setup menu VJ-1324 OPERATION MANUAL Cleaning menu Performs head cleaning. • Head cleaning can be operated when the printer is Normal. Refer to the following for operation procedures. 6.2.3 Head cleaning Setup item Description Short Discharges smaller amount of ink compared to "Normal".
  • Page 145 VJ-1324 OPERATION MANUAL 5 Panel setup menu Menu Option menu Sets up the contents of the Setup menu. You can make setup items that you do not normally use invisible. Switch the setting "On (displayed)" to "Off (undisplayed)" using the [<] key or [>] key on the operation panel.
  • Page 146 5 Panel setup menu VJ-1324 OPERATION MANUAL Setup item Setting Description Strike Wait Sets up whether to display the Strike Wait menu. <On> Slant Check Sets up whether to display the Slant Check menu. <On> Auto Cleaning Sets up whether to display the Auto Cleaning menu.
  • Page 147 VJ-1324 OPERATION MANUAL 5 Panel setup menu Setup item Setting Description — • [Cancel] key: saves the setting and shifts to the previous menu. 5 Panel setup menu Version menu Displays the versions of the firmware. Setup item Setting Description Ver.
  • Page 148 5 Panel setup menu VJ-1324 OPERATION MANUAL Sleep Mode menu Sleep mode settings are configured. When you activate sleep mode, the printer operates as follows. • The vacuum fan stops. • All heaters stop. • All lamps turn off except for the power lamp.
  • Page 149 VJ-1324 OPERATION MANUAL 5 Panel setup menu NOTE • During Sleep Mode, even if the set amount of time has passed, print-head cleaning is not performed under the following circumstances. • The front cover is open. • Maintenance cover is open.
  • Page 150 5 Panel setup menu VJ-1324 OPERATION MANUAL NOTE • If the printer is under one of the following conditions while shifting to the Sleep Mode, "Don’t Start Sleep Mode" is displayed, and will not shift to the Sleep Mode. • The front cover is open.

  • Page 151: Display Menu

    VJ-1324 OPERATION MANUAL 5 Panel setup menu Display menu Sets the language and unit displayed on the LCD monitor of the operation panel. Setup item Setting Description Display Language Sets the language used in the menu items displayed on the LCD monitor of the operation panel.
  • Page 152 5 Panel setup menu VJ-1324 OPERATION MANUAL 5.7.3 Length menu Sets the unit to display the length. Setup item Setting Description Length <mm> Displays the length in millimeters (mm). inch Displays the length in inches (inch). — • [Enter] key: saves the setting and shifts to the previous menu.
  • Page 153 VJ-1324 OPERATION MANUAL 6 Maintenance Maintenance This chapter describes daily maintenance of the product.
  • Page 154 6 Maintenance VJ-1324 OPERATION MANUAL Replacing consumable components This section describes the replacement time and steps of ink cartridge (or ink packs), roll media, razor blade. 6.1.1 Replacing ink cartridges This section describes when to replace the ink cartridges. (1) Replacement time a.
  • Page 155 NOTE • To use 1000ml ink packs, high capacity pack adapters (option) are required. For details on high capacity pack adapters, contact your local MUTOH dealer. • Use genuine ink cartridges for replacement. This printer is designed to use genuine ink cartridges.
  • Page 156 6 Maintenance VJ-1324 OPERATION MANUAL NOTE • Do not share the ink cartridge once installed with another printer. The cartridge will not be usable from that time onward. • Do not give ink cartridges or ink packs strong shakes. Doing so may cause ink leakage.
  • Page 157 VJ-1324 OPERATION MANUAL 6 Maintenance NOTE • Open the bag just before attaching the ink cartridge to the ink cartridge slot. Leaving the ink cartridge with the bag open for a long time may result in abnormal printing. • Do not insert or remove the ink cartridge more than 10 times.
  • Page 158 6 Maintenance VJ-1324 OPERATION MANUAL Name High capacity pack adapter Ink cartridge slot NOTE • Do not remove only ink pack while high capacity pack adapter is installed on the printer. The information of the remaining smart chip card will be rewritten and the ink pack will not be usable.
  • Page 159 VJ-1324 OPERATION MANUAL 6 Maintenance 6.1.2 Replacing Roll Media This section describes when and how to replace the roll media. (1) Replacement time Replace the roll media when the following situation occurs. a. When the roll media loaded in the printer runs out •...
  • Page 160 6 Maintenance VJ-1324 OPERATION MANUAL Name Roll media Scroller 4. Remove the scroller unit, and place it on a flat floor. Name Scroller 5. Hold the movable media stopper and lightly tap it as illustrated to remove the movable media stopper.
  • Page 161 VJ-1324 OPERATION MANUAL 6 Maintenance Name Movable media stopper Scroller 6. Remove the roll media from the scroller. Name Roll media Scroller 7. To load another roll media, refer to the following. • For loading the roll media, refer to "3.4 Loading media".
  • Page 162 6 Maintenance VJ-1324 OPERATION MANUAL 6.1.3 Replacing Cutter This section describes when and how to replace the cutter. (1) Replacement time Replace the cutter when the following situation occurs. a. When the paper is not cut smoothly b. When the cut surface is feathered, etc (2) Type Our genuine cutter that is compatible with the printer is as follows.
  • Page 163 VJ-1324 OPERATION MANUAL 6 Maintenance • "Set1: User Type" is displayed on the operation panel. c. Press the [+] key or [–] key to select "Set20: CR Maintenance". d. Press the [Enter] key on the operation panel. • "CR Mainte.: Start" is displayed on the operation panel.
  • Page 164 6 Maintenance VJ-1324 OPERATION MANUAL • Maintenance starts. • The print head moves to the left of the printer (cutter replacement position). • "CR Maintenance: End" is displayed on the operation panel. 4. Open Maintenance cover. Name Maintenance cover NOTE •...
  • Page 165 VJ-1324 OPERATION MANUAL 6 Maintenance NOTE • Do not press the tab of the cutter strongly or suddenly let go of it. There is a spring in the cutter holder and it may fly out. • Do not push the cutter all the way in.
  • Page 166 6 Maintenance VJ-1324 OPERATION MANUAL Name Razor blade 7. Install a new cutter as illustrated. NOTE • Make sure that the spring in the cutter holder does not fly out while installing. Name Razor blade 8. Press the tab of the cutter lightly, return the cutter holder to its initial position.
  • Page 167 VJ-1324 OPERATION MANUAL 6 Maintenance NOTE • Do not press the tab of the cutter strongly or suddenly let go of it. There is a spring in the cutter holder and it may fly out. • Do not push the cutter all the way in.
  • Page 168 6 Maintenance VJ-1324 OPERATION MANUAL 10. Press the [Enter] key on the operation panel. • The print head returns to its original position. • "CR Mainte.: Start" is displayed on the operation panel. 11. Press the [Menu] key on the operation panel.
  • Page 169 It could lead to an electric shock or fire. Immediately turn OFF the power switch, disconnect the power plug from the electric socket, and contact your local MUTOH dealer. CAUTION • When cleaning the areas other than the wiper, make sure to turn OFF the power and unplug the power cable.
  • Page 170 6 Maintenance VJ-1324 OPERATION MANUAL 6.2.2 Cleaning the inside of the printer This section describes how to clean the inside of the printer. Follow the procedure below. 1. Open the front cover. Name Front cover 2. Remove paper powder and dust attached to the pressurizing rollers using a soft brush.
  • Page 171 VJ-1324 OPERATION MANUAL 6 Maintenance NOTE • Do not blow paper powder inside the printer using tools such as an air duster. It may cause an abnormal noise from the inside of the printer. Name Pressurizing rollers 3. Apply a damp and tightly squeezed soft cloth to wipe out paper powder and ink attached to the platen and media guide.
  • Page 172 6 Maintenance VJ-1324 OPERATION MANUAL Name Grid roller 6.2.3 Head cleaning If printed data is blurred or lacks part of it, clean the print head surface and nozzle (Head cleaning). Follow the procedure below to perform Head cleaning. NOTE • When not using the printer for a long period (one week or more), perform Head cleaning once a week.
  • Page 173 VJ-1324 OPERATION MANUAL 6 Maintenance 4. Press the [Cleaning] key on the operation panel for at least two seconds. • Start Head cleaning. • "Cleaning **%" is displayed on the operation panel. • After Head cleaning is complete, the operation panel shifts to Normal.
  • Page 174 6 Maintenance VJ-1324 OPERATION MANUAL • The operation panel display is Normal. 2. Display the CR Maintenance menu on the operation panel. a. Press the [Menu] key on the operation panel. • "Menu1: Setup>" is displayed on the operation panel.
  • Page 175 VJ-1324 OPERATION MANUAL 6 Maintenance • "CR Mainte.: Start" is displayed on the operation panel. • The display enters the CR Maintenance menu. 5.1.19 CR Maintenance menu 3. Press the [Enter] key on the operation panel. • Maintenance starts. •...
  • Page 176 6 Maintenance VJ-1324 OPERATION MANUAL Name Front cover CAUTION • When cleaning the cleaning wiper, • do not touch the cleaning wiper and head cap unit. Head cleaning may not be performed correctly because of oil from your hands. • Make sure to wipe the print head using the cleaning stick.
  • Page 177 VJ-1324 OPERATION MANUAL 6 Maintenance Name Cleaning wiper Cleaning stick Head cap unit 6. Close the front cover. Name Front cover 7. Press the [Enter] key on the operation panel. 6-25...
  • Page 178 6 Maintenance VJ-1324 OPERATION MANUAL • The print head returns to its original position. • "CR Mainte.: Start" is displayed on the operation panel. 8. Press the [Menu] key on the operation panel. • The printer enters Normal. • Cleaning the cleaning wiper is complete.
  • Page 179 VJ-1324 OPERATION MANUAL 6 Maintenance NOTE • Before cleaning around the print head, read this procedure thoroughly to fully understand it, and clean promptly and correctly. • While cleaning around the print head, the print head cap is removed, therefore cleaning must be done before the print head dries.
  • Page 180 6 Maintenance VJ-1324 OPERATION MANUAL • "Set1: UserType" is displayed on the operation panel. c. Press the [+] key or [–] key to select "Set20: CR Maintenance". d. Press the [Enter] key on the operation panel. • "CR Maine.: Start" is displayed on the operation panel.
  • Page 181 VJ-1324 OPERATION MANUAL 6 Maintenance • Maintenance starts. • The print head moves to the left. • "CR Maintenance: End" is displayed on the operation panel. 4. Open the maintenance cover on the left of the printer. Name Maintenance cover 5.
  • Page 182 6 Maintenance VJ-1324 OPERATION MANUAL Name Print head section Circumference of the Print head CAUTION • Do not press the Print head section strongly. Doing so may cause damage or poor print results. 6. Use a penlight, etc to check if any foreign substance, such as dust or ink clump, is attached to the following places.
  • Page 183 VJ-1324 OPERATION MANUAL 6 Maintenance CAUTION • When cleaning around the print head, • do not touch the nozzles of the print head. Doing so may damage the print head. • Do not touch the tip of the cleaning stick.
  • Page 184 6 Maintenance VJ-1324 OPERATION MANUAL Name Maintenance cover 9. Press the [Enter] key on the operation panel. • The print head returns to its original position. • "CR Maine.: Start" is displayed on the operation panel. 10. Press the [Menu] key on the operation panel.
  • Page 185 VJ-1324 OPERATION MANUAL 6 Maintenance • Cleaning around the print head is complete. 6-33...
  • Page 186 6 Maintenance VJ-1324 OPERATION MANUAL Disposal of waste fluids The timing and method for the disposal of waste fluid are described below. (1) Disposal timing Dispose of waste fluids in the following cases: a. When the waste fluid tank is more than half full.
  • Page 187 VJ-1324 OPERATION MANUAL 6 Maintenance Name Waste fluid valve Empty container 4. After pouring the waste fluid to the empty container, close the waste fluid valve securely. Name Waste fluid valve Empty container 5. Wipe the opening of the waste fluid valve with a cloth, etc.
  • Page 188 6 Maintenance VJ-1324 OPERATION MANUAL Moving or transporting the printer This section describes how to move or transport the printer. 6.4.1 Moving the printer This section describes how to move the printer. CAUTION • Move the printer maintaining a horizontal position.
  • Page 189 VJ-1324 OPERATION MANUAL 6 Maintenance Name CR belt clip 6. Remove the scroller. 7. Remove all the cables, such as the power cable. 8. Unlock the casters to move it. NOTE • The casters supplied with the dedicated stand are manufactured for little movement in flat indoor areas, not for transporting equipment.
  • Page 190 When transporting the printer, make sure to pack it in the same condition as purchased, using protective and packing materials to protect the printer from vibration and shocks. NOTE • When transporting the printer, consult the MUTOH product dealer at your point of purchase. 6-38...
  • Page 191 VJ-1324 OPERATION MANUAL 6 Maintenance 6-39...

  • Page 192: Troubleshooting

    Troubleshooting This chapter describes possible troubles during the use of this product and countermeasures. If the error not included in any items of this section occurs, contact your local MUTOH dealer. NOTE • If you want to receive product warranty, prepare the warranty certificate.
  • Page 193 7 Troubleshooting VJ-1324 OPERATION MANUAL Malfunctions and failures This section describes undisplayed malfunctions and failures of the printer, possible causes and countermeasures. 7.1.1 Problems in installation and introduction (1) Cannot perform the initial ink charge Possible cause Remedy Reference Is the front cover open or media loading lever Close the front cover, or lower the media 3.4 Loading...
  • Page 194 VJ-1324 OPERATION MANUAL 7 Troubleshooting Possible cause Remedy Reference Is the maintenance cover open? Close the maintenance cover. 6.2.4 Cleaning the cleaning wiper 6.2.5 Cleaning around the print head (2) Does not work after loading the media Possible cause Remedy...
  • Page 195 7 Troubleshooting VJ-1324 OPERATION MANUAL Possible cause Remedy Reference Does the Power lamp on the operation panel If the Power lamp does not turn on, contact the — turn on after sending printing data from the computer manufacturer. computer? 7.1.3...
  • Page 196 VJ-1324 OPERATION MANUAL 7 Troubleshooting Possible cause Remedy Reference Is the media loaded at an angle? Set the media straight. 3.4 Loading media Are there any foreign materials such as paper Clean the pressurizing roller. 6.2.2 Cleaning attached to the pressurizing roller?
  • Page 197 7 Troubleshooting VJ-1324 OPERATION MANUAL (5) The media veers during printing Possible cause Remedy Reference Are you using the recommended media? Use the recommended media. 4.2.1 Media type Is the loading position of the media correct? Set the media correctly.
  • Page 198 VJ-1324 OPERATION MANUAL 7 Troubleshooting Possible cause Remedy Reference Did you perform Media feed compensation? Perform Media feed compensation. 4.2.6 Media feed compensation Is the temperature setting of each heater Set the temperature appropriately. 5.1.1.1.5 Pre- appropriate? heater menu to 5.1.1.1.7 Dryer menu...

  • Page 199: Error Messages

    7 Troubleshooting VJ-1324 OPERATION MANUAL Error messages This section describes messages displayed during normal printer operation or when errors occur, and solutions to the messages. 7.2.1 Status messages This section describes messages displayed during printer normal operation. When the product is operating correctly, each operation status is displayed on the operation panel as below.
  • Page 200 VJ-1324 OPERATION MANUAL 7 Troubleshooting Display Description Reference Power Off Turning the printer off. 3.2.2 Turning the Please wait a while. power OFF Do not unplug the power cable till the operation panel is turned off. Change Head Gap Low Turning the power off.
  • Page 201 7 Troubleshooting VJ-1324 OPERATION MANUAL Display Description Remedy Reference Media Cut Error The media was not cut. Reload the media. 3.4 Loading (Stops operation) media End Of Roll Roll media has run out. Load a new roll media. 6.1.2 Replacing...
  • Page 202 VJ-1324 OPERATION MANUAL 7 Troubleshooting Display Description Remedy Reference No connector cap Connector cap is removed Install Connector cap to the 4.5 Using from the connector. connector of spectrophotometer Spectrophotometer on Print (SPECTROVUE head. VM-10) Color measuring mode error Media ejection mode is set to Change the setting to "Off".
  • Page 203 For an error requiring restart, operation will return to normal after removing the cause of the error and restarting the printer. If the same error continues to be displayed, contact the your local MUTOH dealer. Be sure to tell us the code no. of the error message when you contact us.
  • Page 204 VJ-1324 OPERATION MANUAL 7 Troubleshooting Display Description Remedy Reference E*** Error [ ] A problem that does not have 1. Remove obstacles such as 7.3 The media is a remedy has occurred. paper scraps in the drive jammed system. 2. Confirm that the replaced 6.1 Replacing...
  • Page 205 7 Troubleshooting VJ-1324 OPERATION MANUAL The media is jammed When the set media is jammed, follow the procedure below to remove it. 1. Turn OFF the power of the printer. 3.2.2 Turning the power OFF 2. Open the front cover.
  • Page 206 VJ-1324 OPERATION MANUAL 7 Troubleshooting Name Print head section Roll media 4. Raise the media loading lever. Name Media loading lever 5. Pull the media to your side, and cut the torn part with cutting tools such as a razor blade.
  • Page 207 7 Troubleshooting VJ-1324 OPERATION MANUAL Name Roll media Scroller 7. If paper dust or pieces of paper remain inside the printer, remove them. 7-16...
  • Page 208 VJ-1324 OPERATION MANUAL 8 Appendix Appendix This chapter describes specifications and included components with this printer.

  • Page 209: Printer Specifications

    8 Appendix VJ-1324 OPERATION MANUAL Product specifications 8.1.1 Printer specifications Items Specification Model name VJ-1324 Printing method On-demand piezo drive system Drive system Firmware servo/DC motor drive Media feed system Multipoint pressurizing grid roller system Media fixing system Pressurization roller down system by manual lever...
  • Page 210 VJ-1324 OPERATION MANUAL 8 Appendix Items Specification Power Power voltage AC 90 V to AC 132 V / AC 198 V to AC 264 V Frequency 50 Hz/60 Hz ± 1 Hz Power consumption Printing 1550W or less Standby Outer diameter...
  • Page 211 8 Appendix VJ-1324 OPERATION MANUAL Interface specification This section describes each type of interface specifications supported by this product. 8.2.1 Network interface specification Items Specification Network type Ethernet IEEE802.3 Network I/F 10BASE-T/100BASE-TX Automatic transfer type (RJ-45 Connector twist pair cable)
  • Page 212 VJ-1324 OPERATION MANUAL 8 Appendix Options/Supply list For more information about the options and the supply items, contact your local MUTOH dealer.

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