Ricoh Neptune-P1 Service Manual page 207

4. Troubleshooting
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4
HDD mail send data error
An error was detected on the HDD
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immediately after the machine was
turned on, or power was turned off
while the machine used the HDD.
Delete All error 1: HDD
A data error was detected for the
HDD/NVRAM after the Delete All
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option was used.
Note: The source of this error is the
Data Overwrite Security Unit B735
running from the DOS SD card.
Delete All error 2: Data area
An error occurred when the machine deleted
data from the HDD.
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Note: The source of this error is the Data
Overwrite Security Unit B735 running from
the DOS SD card.
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1
206
2. After 3 sec. reformat the HDD with SP5821-1.
3. Turn the main power switch off/on.
HDD Mail Receive Error
At power on the HDD unit was detected as
defective. Data can be neither read nor written
to the HDD.
Note: This problem can occur if the machine is
switched off while the HDD is being accessed.
Log Data Errors
A problem occurred with the log data at power on or while the machine was operating.
Log Data Error 1
• Format the HDD with SP5832.
• HDD defective, replace HDD
(be sure to format the new
HDD).
• Do SP5832-1 to format the HDD
• Replace the HDD
• Turn the main switch off/on, do the
operation again.
• Install the Data Overwrite Security Unit
again.
• HDD defective
• Turn the main switch off/on and try
the operation again.