Technical Support - Spectracom SecureSync 1200 User Reference Manual

APPENDIX
IRIG AM
Signal Category
IRIG A
IRIG B
IRIG G
IRIG NASA
IRIG E
5.6

Technical Support

To request technical support for your SecureSync unit, please go to the
Spectracom Corporate website, where you can not only submit a support request, but also find
additional technical documentation.
Phone support is available during regular office hours under the telephone numbers listed
below.
To speed up the diagnosis of your SecureSync, please send us:
the current product configuration (see "Option Card Identification" on page 13 to find
out which option cards are installed in your unit), and
the events log (see "Saving and Downloading Logs" on page 295).
Thank you for your cooperation.
5.6.1 Regional Contact
Spectracom operates globally and has offices in several locations around the world. Our main
offices are listed below:
540
Measured
Accuracy
200 ns
800 ns
200 ns
800 ns
1.5 μs
"Support" page
SecureSync User Reference Guide
of the