Spectracom SecureSync 1200 User Reference Manual page 312

4.5 Quality Management
To save, bundle, and download all logs:
1.
Navigate to MANAGEMENT > OTHER: Log Configuration .
2.
On the left side of the screen, in the Actions panel, click on the Save and Download All
Logs button.
3. Select where to save the log bundle to. The default file name is
4.
If so asked by Spectracom Technical Support, attach the bundled log files (typically
together with the oscillator status log, see: "Saving and Downloading the Oscillator Log"
below) to your email addressed to Spectracom Technical Support.
Saving and Downloading the Oscillator Log
The oscillator status log captures oscillator performance data, such as frequency error and
phase error. The data can be retrieved as a comma-separated .csv file that can be read and
edited with a spreadsheet software, such as Microsoft Excel
keep this data for your own records, or you may be asked by Spectracom Technical Support to
download and send the oscillator status log in the event of technical problems.
To download the oscillator status log:
1.
Navigate to MANAGEMENT > OTHER: Disciplining .
2.
Click on the ARROW icon in the top-right corner of the screen. Save the .csv file to your
computer.
3.
If so asked by Spectracom Technical Support, attach the oscillator status log file (typ
ically together with the bundled SecureSync log files, see: "Saving and Downloading
Logs" on the previous page) to your email addressed to Spectracom Technical Support.
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. You may want to review and/or
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securesync.log