Suzuki 2006 SX4 Service Manual page 71

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Step 1: Customer Complaint Analysis

Record details of the problem (failure, complaint) and how it occurred as described by the customer. For this purpose,

use of such an inspection form will facilitate collecting information to the point required for proper analysis and

This form is a standard sample. It should be modified according to conditions characteristic of each

Customer problem inspection form (Example)

Engine General Information and Diagnosis:

I2RH01110010-02

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