Historical Database - Nortel CC MIS User Manual

A p p e n d i x F

Historical database

This appendix describes the database requirements for different entities
within the historical database. You can use the values in Table 58 to
determine the database storage requirements for the historical database.
Table 58:
Table
i_ovrflow
i_group
i_agent
i_lob
i_acddn
i_WALK
d_ovrflw
w_ovrflw
m_ovrflw
d_group
w_group
m_group
CC MIS Installation and Maintenance
Historical database tables (Part 1 of 2)
# of bytes
168
776
164
32
120
24
160
768
Record key
source group, destination group, day,
interval
destination group, day, interval
agent ID, supervisor ID, destination group,
day, interval
destination group, LOB code, day, interval,
agent, subgroup
source ACD-DN, source group, day,
interval
source group, day, interval, walk code
source group, destination group, day (or
week or month)
destination group, day (or week or month)
561