Nortel CC MIS User Manual page 543

Call center management information system
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May 2007
Invalid file ID [0xnnnn] in WIN_XFER_RQST
A request to transfer a file to the PC has failed because the ID of the
requested file is unknown. This probably indicates that the client software
version is newer than the host software version. (Action Code: Z, B)
Unable to send command to modem
WINSERVER was unable to send a command to the modem.
(Action Code: D)
Unable to obtain SYSTEM database lock
The process was unable to obtain a system database lock which is needed to
update the database. (Action Code: B)
Informational messages
The following messages do not actually indicate an error condition but are
used as notification of significant events which occur as part of normal
operation.
yyyy has logged in
This message is logged whenever a supervisor logs in to the CC MIS
system. The yyyy is replaced by the supervisor name. (Action Code: J)
yyyy has logged out
This message is logged whenever a supervisor logs out of the CC MIS
system. The yyyy is replaced by the supervisor name. (Action Code: J)
Fatal messages
Fatal error messages are generated by WINSERV in response to conditions
which prevent the process from continuing normal execution. This section
lists these error messages.
Invalid arguments passed
Invalid parameters were specified on the command line that was used to start
the WINSERV process. (Action Code: B)
CC MIS Installation and Maintenance
System Log messages
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