Nortel CC MIS User Manual page 143

May 2007
Live TCP/IP link
If you select Live TCP/IP as the link type from the Options command
function key, the remainder of the fields are displayed on the screen. The
Switch Link Configuration screen for a Live TCP/IP link appears as shown
in Figure 31. For more information about this screen, see "Live TCP/IP link
fields" on page 144.
Figure 31:
You specify the Live TCP/IP link definitions to obtain a live connection to
the DMS/MSL-100.
ACD data link
For CC MIS to communicate with the DMS-ACD, the CC MIS must
establish datalink connections with the DMS-ACD over which agent and
call event messages can pass. An ACD data link is associated with only one
ACD pool.
CC MIS Installation and Maintenance
Switch Link Configuration screen - Live TCP/IP link
Configuring the CC MIS application
143