Nortel CC MIS User Manual page 494

System Log messages
Undefined pool name
The pool name as read from the system database does not match any ACD
pool datafilled on the switch. (Action Code: M)
User ID or password is invalid
The user ID or password as read from the system database does not agree
with any user ID/password combination programmed on the switch. The
request for the start-up of the ACD-MIS application has been denied.
(Action Code: M)
Wrong switch state for request
The switch is indicating that it is in the wrong state to accept a request from
the DSP. To re-synchronize the switch and the DSP, DMSLINK will initiate
a logoff/logon sequence followed by a re-initialization. (Action Code: Q)
494 Call Center Management Information System
Standard 2.0