Physical Network Configuration - Nortel CC MIS User Manual

Call center management information system

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Physical network configuration

Various components of CC MIS need to know the node ID and address (IP

address or host name) of CC MIS systems within the physical network.

Nodes that have NAP partitions that gather information from other nodes

must use this screen to specify the addresses of those nodes in the physical

network configuration.

The views of the physical network can vary from node to node depending

upon whether NAP partitions are used, and to which remote nodes the local

node has access.

Select Physical Network Configuration from the Configuration main menu

to display the Physical Network Configuration screen.

Procedure 42:

1 Access the Maintenance and Administration main menu.

2 Type c to access the Configuration main menu.

The system displays the Configuration main menu.

3 Select Physical Network Configuration.

The system displays the Physical Network Configuration screen (see

Figure 82 on page 260) only if the System Name and CC MIS Network

Name are both configured in the System Configuration screen (see

Procedure 10 on page 135).

CC MIS Installation and Maintenance

Accessing the Physical Network Configuration

Networked CC MIS