Nortel CC MIS User Manual page 37

Call center management information system

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Table of Contents

Linux packages (Part 2 of 2)

You can use the

The format of the command is:

For example, the command used to check for the existence of the pdksh

package is as follows:

CC MIS Installation and Maintenance

Description/requirement

Simple Network Management Protocol (SNMP) agent

If you purchased the CC MIS SNMP option, install a Linux

SNMP package to provide support for the standard MIB-2

management information. The CC MIS application does not

provide the standard MIB-2 information directly, but

redirects incoming SNMP requests for variables within

MIB-2 to the SNMP daemon provided by the Linux

operating system.

Note: MIB stands for Management Information Base.

This package is optional. This package is not required if you

do not use SNMP to monitor the CC MIS application

platform. Otherwise, you can use the Red Hat Package

Manager (rpm) tool to install the net-snmp package from the

Red Hat installation CD-ROMs before you install CC MIS.

command to test for the existence of these packages.

rpm –q pdksh

rpm –q <package_name>

CC MIS requirements