Preinstallation Requirements - Nortel CC MIS User Manual

Call center management information system

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Preinstallation requirements

This section provides platform setup guidance prior to the installation of the

CC MIS application.

Before you install the CC MIS application software, perform the following

steps to ensure that the platform meets the requirements of the CC MIS

application:

Ensure that all necessary Linux packages are installed.

Set up remote access to the server.

Create file systems for the CC MIS application and data.

Prepare a backup storage location for the CC MIS application.

This section provides recommendations for performing these preinstallation

steps; however, it is the customer's responsibility to determine the exact

configuration to use and operations to perform.

Nortel recommends that you refer to the Red Hat Enterprise Linux

documentation for detailed information regarding any configuration task

related to the operating system. The documentation is available on the Red

Hat Documentation CD-ROM or on the Red Hat Web site.

CC MIS Installation and Maintenance

CC MIS requirements