Nortel CC MIS User Manual page 367

Call center management information system
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May 2007
Supplying equipment
You may need items that are not part of the ARN accessory package. Before
you install the ARN hardware, ensure that you have all the cables, tools, and
other equipment that you need.
Cables
Unless they were specifically ordered, the cables necessary for your network
configuration are not part of the ARN accessory package. If you do not have
the proper cables, contact your network administrator.
Service console
You can attach an optional VT-100 console (or equivalent) to the ARN to
monitor the results of startup diagnostics and perform manual boot
configurations. Or you can attach any AT-compatible modem to allow
remote dial-in access to diagnostics and configuration.
Note: To use the Netboot, Directed Netboot, or Local Boot configuration
options (see "Before you begin" on page 364), you must have a local
terminal connected the first time the ARN powers up.
Mounting hardware
To rack-mount the ARN, you need a Phillips screwdriver and an electronic
enclosure rack that meets the following specifications:
heavy-duty steel construction
Electronic Industries Association (EIA) standard hole-spacing
width of 19 in. (48.26 cm) and depth of 24 in. (60.96 cm)
If the rack does not have threaded rail holes, you must use cagenuts (see
Figure 123 on page 366) with the cagenut screws.
CC MIS Installation and Maintenance
TCP/IP switch links using ARN
367

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