Configuring the CC MIS application
Figure 27:
Field descriptions
Table 14 describes the System Configuration screen fields.
Table 14:
Field
System Name
136
System Configuration screen
System Configuration field descriptions (Part 1 of 2)
Description
The System Name field specifies the name of
the CC MIS system that appears at the top of
each Configuration Report.
This name can be up to 16 characters in length.
Only uppercase and lowercase letters (a-z, A-Z)
and numbers (0-9) can be used.
Call Center Management Information System
Standard 2.0