Nortel CC MIS User Manual page 492

Call center management information system
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System Log messages
Time changed backwards
The system clock has been changed backwards. Historical data accumulated
around the time of this error log should not be trusted. (Action Code: B)
Too many ROs outstanding from DSP
The switch has indicated that it currently has too many unprocessed Remote
Operations outstanding to be able to process the one just sent by the
DMSLINK process. This error would indicate a problem with the switch
because DMSLINK does not allow more outstanding ROs to be sent to the
switch than can be handled by the switch according to the ACD-MIS
protocol specification. No action is taken by DMSLINK other than reporting
the error. (Action Code: Q)
Updating physical link configuration
DMSLINK has been notified of a potential change in the status of its X.25
port. This log appears when the "X.25 Diagnostics" screen is used to disable
or enable an X.25 link. (Action Code: J)
Value range error in non-LM request
The switch is reporting a value range error in a request that is not a load
management request. No action is taken by DMSLINK other than reporting
this error. For LM request messages encountering a value range error, this
error condition is passed back to the CCLINK process for appropriate
handling. (Action Code: L)
Fatal error messages
Fatal error messages are generated by DMSLINK in response to conditions
which prevent the process from continuing normal execution. This section
lists these error messages.
ACD pool protocol "xxxxx" is not supported
The ACD pool protocol datafilled on the switch for this link is invalid.
(Action Code: Q)
492
Call Center Management Information System
Standard 2.0

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