Nortel CC MIS User Manual page 102

Call center management information system
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Installing CC MIS
Editors (vim only)
Windows File Server (if you require Samba for backup)
Legacy Network Server (if you require Telnet to log on remotely). Use
the Details page to select only the legacy components that you
require.
Administration Tools
Printing Support
8 Follow the on-screen instructions to finish the installation and setup of
the new operating system on the server.
After the installation is complete and the server reboots, Nortel recommends
that you connect to the Red Hat network to install any updates that were
made available after the Red Hat installation media was created.
Reinstalling CC MIS
After you install Red Hat Enterprise Linux Version 4, perform the following
steps to reinstall CC MIS on the system.
1 Log on as root.
2 Change the current directory to the CC MIS install directory (/mis/
system/install).
3 Run the CC MIS preinstallation script (./preinstall) to ensure that the
operating system is configured correctly for use with CC MIS.
4 If the preinstallation script reports any errors, correct these errors before
you proceed.
Note: Ensure that the preinstallation script correctly identifies the IP
address of the system. If you correct all errors before you install CC MIS,
you reduce the chance of encountering problems with the installation.
5 After you correct any preinstallation problems, run the CC MIS
installation script from the installation directory (./install) to install CC MIS
in the new operating system environment.
102
Call Center Management Information System
Standard 2.0

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