Nortel CC MIS User Manual page 486

Call center management information system
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System Log messages
Hard limit of nnnn ACD-DNs reached
Indicates that more than "nnnn" unique ACD-DNs exist in the ACD pool to
which the CC MIS has been associated. All further ACD-DNs are silently
discarded. The ACD-DN limit is determined from the options configured on
the software load tape (17 x number of ACD groups configured). (Action
Code: O)
Hard limit of nnnn positions reached
Indicates that more than "nnnn" unique position IDs exist in the ACD pool
to which the CC MIS has been associated. All further position IDs will be
silently discarded. The position limit is determined from the options
configured on the software load tape. (Action Code: O)
Hard limit of nnnn subgroups reached
Indicates that more than "nnnn" unique subgroups exist in the ACD pool to
which the CC MIS has been associated. All further subgroups will be
silently discarded. The subgroup limit is determined from the options
configured on the software load tape (number of positions configured / 2).
(Action Code: O)
Hard limit of nnn subpools reached
Indicates that more than "nnn" unique subpools exist in the ACD pool to
which the CC MIS has been associated. All further subpools will be silently
discarded. The subgroup limit is currently set to 128. (Action Code: O)
Illegal message type xx received on OOB pipe
DMSLINK received an unrecognized message on the out-of-band events
pipe from the simulator. The illegal message type is given by the 'xx' field in
the error message. This message is simply ignored. (Action Code: L)
Illegal message type [nn] received from application
An illegal message type was received by DMSLINK from another CC MIS
application. The message will be ignored. (Action Code: B)
486
Call Center Management Information System
Standard 2.0

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