Dms Simulator Messages - Nortel CC MIS User Manual

Call center management information system
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May 2007

DMS Simulator messages

Introduction
This section contains the error messages generated by the DMS Simulator.
Note that these messages only appear when the CC MIS system is in
Training mode.
The error messages may contain [XX] and/or 'YYYY', which denote any
numeric and/or string, respectively.
Warning messages
This section lists the warning messages that may be generated by the DMS
Simulator. These messages usually indicate an unusual condition that can be
appropriately handled by the process, and which does not prevent the
process from continuing execution.
call_q->length = xxxx
Attempted to read first call in an empty queue. (Action Code: L)
Directory number xxxxxxxxxx not found - call discarded
Called number could not be found. (Action Code: L)
Invalid position
No matching position ID found for the reassign position request.
(Action Code: L)
RO rejected by simulator
Invalid RO received by DMSSIM. (Action Code: B)
RO rejected by DSP
This error message is sent any time the DSP rejects an RO. (Action Code: B)
CC MIS Installation and Maintenance
System Log messages
531

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