Nortel CC MIS User Manual page 184

Call center management information system
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Backing up, restoring, and importing data
Backup screen commands
Table 17 describes the commands that are available on the Backup screen by
pressing the Commands function key.
Table 17:
Command
Exit
Start backup
Cancel backup
View backup log
Backing up data
Use the steps in Procedure 24 on page 185 to perform a backup.
Notes:
Procedure 24 backs up only CC MIS data; it does not store information
from the ACD database tables on the DMS-ACD.
You can perform a backup only when the CC MIS system is operating.
184
Backup screen commands
Function
Exits the current screen
Initiates an ad hoc backup
Cancels the current backup (after confirmation)
Allows you to view the backup log without having
to go through the Logs screen
Call Center Management Information System
Standard 2.0

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