Nortel CC MIS User Manual page 272

Call center management information system

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Table of Contents

Networked CC MIS

Table 32 describes the fields on the Virtual Network Configuration screen.

Physical Node Name

Physical Node ID

Local Partition Name

Local Partition ID

Partition Code

Table 33 describes the function keys on the Virtual Network Configuration

Add Partition

Virtual Network Configuration field descriptions

Virtual Network Configuration function keys (Part 1 of 2)

The name of a physical node.

The ID of a physical node.

The name of the local partition on the physical

node that can be accessed through the NAP.

The ID of the local partition.

An editable field in which you can enter a four

character alphanumeric partition identifier.

Note: This identifier is used in a network to

create unique agent IDs, subgroups, and position

Exits the current screen.

Adds a partition to the virtual network. This

command displays a list of Physical Node/Local

Partition pairs from which you can select a

partition to add. Partitions that are already

selected appear dimmed.

Call Center Management Information System

Standard 2.0