Switch Link Configuration - Nortel CC MIS User Manual

Configuring the CC MIS application

Switch link configuration

The CC MIS server connects to the DMS-ACD in one of two ways:
direct IP connection
TCP/IP bridge device (bridge between an IP connection from the
CC MIS server to an X.25 connection to the switch)
For more information about TCP/IP bridge devices, see Appendix B, "TCP/
X.25 bridge devices."
After you establish a connection between the server and the switch, you can
configure the switch links on the CC MIS server.
You can create multiple link definitions using the Switch Link
Configuration screen. There are two types of links:
Live TCP/IP links (see page 143)
Simulator links (see page 147)
This function provides a means of defining logical links that can be used by
a partition. The number of link definitions that you can define on a system
depends on the license keycode.
Perform the steps in Procedure 12 to access the Switch Link Configuration
screen.
Procedure 12:
1 Access the Maintenance and Administration main menu.
2 Type c to access the Configuration main menu.
The system displays the Configuration main menu (see Figure 25 on
page 134).
3 Select Get Access Updates Rights to switch to Updates Allowed mode.
4 Select Switch Link Configuration.
140
Accessing the Switch Link Configuration screen
Call Center Management Information System
Standard 2.0