Nortel CC MIS User Manual page 293

Call center management information system

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Table of Contents

CC MIS Installation and Maintenance

Lock Status screen fields (Part 2 of 2)

Current status states are:

Number of locks granted.

Number of programs waiting for a lock on that resource.

Note: The lower portion of the screen displays additional

information about the lock. GR is the list of programs that

have been granted a lock. WT is a list of programs that

are waiting for a lock.

Monitoring system functions