NEC Univerge SV8100 Features And Specifications Manual page 1494

Issue 7.0
Transferring to Voice Mail

By using Transfer to Voice Mail, a multiline terminal extension user can Transfer a call to their own
or a co-worker's mailbox. After the Transfer goes through, the caller can leave a message in the
mailbox.
Live Record

While on a CO/Trunk call, an extension user can have Voice Mail record the conversation. The
multiline terminal user presses the Voice Mail Record key; the single line telephone user dials a
code. Once recorded, the Voice Messaging System stores the conversation as a new message in
the user's mailbox. After calling their mailbox, a user can save, edit or delete the recorded
conversation. The Live Record feature is supported only for External CO/Trunk calls. Internal/
Intercom calls are not supported.
Live Monitor

A multiline terminal user can have their idle extension emulate a personal answering machine. This
lets Voice Mail screen their calls, just like their answering machine at home. If activated, the
extension incoming calls route to the user's subscriber mailbox. The Live Monitor feature is
supported for External and Internal calls. Once the mailbox answers, the user hears the caller's
incoming message. The multiline terminal user can then:
Let the call go through to their mailbox.

Intercept the call before it goes to their mailbox.

Voice Mail Overflow

If Voice Mail automatically answers trunks, Voice Mail Overflow can reroute those trunks to other
extensions when all Voice Mail ports do not answer or, with certain software, are busy. During
periods of high traffic, this prevents the outside calls from ringing Voice Mail for an inordinate
amount of time. There are two types of Voice Mail Overflow: Immediate and Delayed. With
immediate overflow, calls immediately reroute to other extensions when all Voice Mail ports do not
answer or, with certain software, are busy. With delayed overflow, calls reroute after a preset
interval. Without any type of overflow, the outside calls ring Voice Mail until a port becomes
available or the outside caller hangs up.
Voice Mail Caller ID

The Voice Mail can use ANI/DNIS information to identify the outside caller that left a message in a
user's mailbox. When the message recipient dials 0 or presses the CID softkey while listening to a
message, they hear the outside telephone number of the message sender.
The message recipient can also return the call from their mailbox if allowed by system
programming by pressing the CALL softkey or
Quick Transfer to Voice Mail

A station user transferring a call can transfer the call to the called party voice mail box after an
internal station number is dialed while performing a screened transfer, or during intercom calls.
The user simply calls the extension and then dials the quick transfer dial access code (default = 8)
and hangs up. The call is placed in the mailbox and the caller hears the personal greeting.
2 - 1466
,0. Press Speaker to hang up.
#
UNIVERGE SV8100
UM8000 Mail