NEC Univerge SV8100 Features And Specifications Manual page 1591

UNIVERGE SV8100
VM8000 InMail: Directory Dialing
Directory Dialing allows an Automated Attendant caller to reach an extension by dialing the first few
letters in the extension user's name. With Directory Dialing, the caller does not have to remember the
extension number of the person they wish to reach – just the name.
The following steps describe Directory Dialing:
1. When the Automated Attendant answers, it sends the call to the Main Greeting box. The caller
must dial a digit to access Directory Dialing.
2. The Directory Dialing Mailbox plays the Directory Dialing Message which asks the caller to dial
letters for the name of the person they wish to reach.
3. The caller dials the letters for the person's name plus
depending on how the Directory Dialing Message was recorded and the Directory Dialing Mailbox
was set up.
4. VM8000 InMail searches the list of programmed extension names for a match of the caller-entered
letters.
5. Voice prompts announce the first three matches, and allow the caller to dial a digit (1~3) to reach
one of the announced matches. Additionally, the caller can dial 4 to hear additional matches (if
any).
6. The caller dials the digit for the extension they wish to reach, and VM8000 InMail sends the call to
that extension. The call is sent as a Screened or Unscreened transfer, depending on programming.
For callers to use Directory Dialing, the system must have a name programmed for each extension (up
to 15 characters, A~Z, using upper and lower case letters). Each extension user should also have a
name recorded in their Subscriber Mailbox. In addition, each extension used by Directory Dialing must
be installed and have an active Subscriber Mailbox (Personal or Group).
An outside caller can route to a Master Mailbox or a Routing Mailbox programmed as a Directory Dialing
Mailbox from:
The Answer Tables Answer Schedule Override mailbox, Default mailbox, or Routing mailbox.

A GOTO action in the Dial Action Table of a Call Routing Mailbox.

VM8000 InMail: Multiple Greetings
The mailbox subscriber can record up to three greetings and make any of the three active. When a caller
leaves a message in the subscriber's mailbox, they hear the active greeting. This allows the subscriber,
for example, to record a greeting for work hours, after work, and during vacation. Instead of changing
their greeting when they leave the office, they can activate the after work greeting instead.
If the active greeting has not been recorded, a caller leaving a message in the subscriber mailbox hears,
"At the tone, you can leave your message for (extension number or name)."
VM8000 InMail
. They can dial by first name or last name,
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