NEC Univerge SV8100 Features And Specifications Manual page 1588

Issue 7.0
Leaving a Message

Voice Mail lets a multiline terminal extension user easily leave a message at an extension that is
unanswered, busy or in Do Not Disturb. The caller presses their Voice Mail key to leave a message
in the called extension mailbox. There is no need to call back later.
Transferring to Voice Mail

By using Transfer to Voice Mail, a multiline terminal extension user can Transfer a call to the user's
or a co-worker's mailbox. After the Transfer goes through, the caller can leave a message in the
mailbox.
A station user transferring a call can transfer the call to the called party voice mail box after an
internal station number is dialed while performing a screened transfer, or during intercom calls. The
user calls the extension then dials the quick transfer dial access code (default = 8) and hangs up.
The call is placed in the mailbox and the caller hears the personal greeting.
Live Record

While on a CO/Trunk call, an extension user can have VM8000 InMail record the conversation.
The multiline terminal user just presses the VM8000 InMail Record key; the ESL user dials a code.
Once recorded, the Voice Messaging System stores the conversation as a new message in the
user's mailbox. After calling their mailbox, a user can save, edit or delete the recorded
conversation. This feature is supported only on CO, Tie, or DID calls. It is not supported on internal
calls.
Live Monitor

A multiline terminal user can have their idle extension emulate a personal answering machine. This
lets InMail screen their calls, just like their answering machine at home. If activated, the extension
incoming calls route to the user's subscriber mailbox. The Live Monitor feature is supported for
external and internal calls. After the mailbox answers, the user hears the caller's incoming
message. The multiline terminal user can then:
Let the call go through to their mailbox

Intercept the call before it goes to their mailbox

Voice Mail Overflow

If Voice Mail automatically answers trunks, Voice Mail Overflow can reroute those trunks to other
extensions when all Voice Mail ports do not answer or, with certain software, are busy. During
periods of high traffic, this prevents the outside calls from ringing Voice Mail for an inordinate
amount of time. There are two types of Voice Mail Overflow: Immediate and Delayed. With
immediate overflow, calls immediately reroute to other extensions when all Voice Mail ports do not
answer or, with certain software, are busy. With delayed overflow, calls reroute after a preset
interval. Without overflow, the outside calls ring Voice Mail until a port becomes available or the
outside caller hangs up.
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UNIVERGE SV8100
VM8000 InMail