NEC Univerge SV8100 Features And Specifications Manual page 1822

Issue 7.0
Dial this Service Code. . .
1
Except where indicated, dial Service Code from Intercom dial tone (e.g., press idle Speaker first).
645 + trunk # + 1 (block)
645 + trunk # + 0 (enable)
650 + 0 (install) or 1 (remove)
654
655
656
657
658
659
Hookflash + 160
663 + 6-digit code + line +
telephone number
667
668
669
670 + ACD Group
672 + Line number
(001~200)
3 - 8
Table 3-2 Service Codes by Number (Continued)
1
When you . . .
Block/busy out outbound usage
on a trunk with Trunk Port
Disable.
Log in (0) or log out (1) for your
Department Calling Group.
Enable Conversation Record at
an SLT.
Log out of or in to an ACD
Group from a single line
telephone.
Activate Work Time from an
SLT.
Cancel Work Time from an
SLT.
Activate Rest Mode from an
SLT.
Cancel Rest Mode from an
SLT.
ACD Record for an SLT.
Override Toll Restriction.
Log an agent into their ACD
Group.
Log an agent out of their ACD
Group.
Are a supervisor assigning an
agent into another ACD Group
or changing an agent's status.
Change your ACD Group
assignment.
Answer a call on a specific
trunk.
UNIVERGE SV8100
For this feature. . .
Central Office Calls,
Placing
Department Calling
Voice Mail
Automatic Call
Distribution (ACD)
Automatic Call
Distribution (ACD)
Automatic Call
Distribution (ACD
Automatic Call
Distribution (ACD)
Automatic Call
Distribution (ACD)
Automatic Call
Distribution (ACD)
Toll Restriction
Automatic Call
Distribution (ACD
Automatic Call
Distribution (ACD
Automatic Call
Distribution (ACD)
Automatic Call
Distribution (ACD)
Central Office Calls,
Answering
Hold
Also see
Function Key. . .
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17
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13
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13
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Codes Tables