NEC Univerge SV8100 Features And Specifications Manual page 1841

UNIVERGE SV8100
To program a key, press Speaker, dial 751 (for 2-digit codes) or 752 (for 3-digit codes),
For this feature...
Automatic Call
Distribution (ACD)
Features and Specifications Manual
Table 3-4 Function Key Codes by Feature (Continued)
press the key and enter the code (e.g., 48 for Voice Over).
Use this key...
Code: 10

Operation: Press key
to log in
Press key + 1 to log out
or 0 to cancel
Code: 12

Operation: Press key
Code: 13

Operation: Press key
Code: 14

Operation: Press key
+ Press 1 (Yes) or 2
(No)
Code: 15

Operation: Call busy
ACD agent + Press key
When you ...
Basic Operation
Log in or out of an ACD
Group.
Emergency Call
Place or receive an
Emergency Call.
Rest Mode
Enable/disable Rest
Mode.
Out of Service
Take an ACD Group out of
Service (for Group
Supervisors only), or Take
all ACD Groups out of
service (for System
Supervisors only).
Terminal Monitor
Monitor an ACD Agent's
conversation.
Also See
Key Lamp Status
Srvc Code
On red when
logged in
Off when logged
out
On while calling
your supervisor or
after being
answered by your
supervisor
Flashing fast at
the supervisor
while ringing
On red when Rest
Mode enabled Off
when Rest Mode
disabled
On red when the
group is out of
service.
On red while
monitoring
Off when not
monitoring
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