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Table of Contents

   Summary of Contents for NEC Univerge SV8100

  • Page 1 Notice Note that when converting this document from its original format to a .pdf file, some minor font and format changes may occur. When viewing and printing this document, we cannot guarantee that your specific PC or printer will support all of the fonts or graphics. Therefore, when you view the document, fonts may be substituted and your individual printer may not have the capability to print the document correctly.
  • Page 3 Programming Manual INT-2041 (UNIV) ISSUE 1.0...
  • Page 5 NEC Unified Solutions, Inc. reserves the right to change the specifications, functions, or features at any time without notice. NEC Unified Solutions, Inc. has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Unified Solutions, Inc. and shall not be reproduced without prior written approval of NEC Unified Solutions, Inc.
  • Page 7 UNIVERGE SV8100 General Description Manual This Manual provides general information about the system, its features, system configuration and standards. This manual provides an overview of the UNIVERGE SV8100 system and can be used to present information to potential customers. UNIVERGE SV8100 System Hardware Manual The System Hardware Manual is provided for the system installer.
  • Page 9: Table Of Contents

    What the Softkey Display Prompts Mean ......... 1-7 Section 9 System Number Plan/Capacities ............1-8 Chapter 2 Programming the UNIVERGE SV8100 Section 1 Programming Your System ............... 2-1 Program 10 : System Configuration Setup 10-01 : Time and Date ................2-3 10-02 : Location Setup ................
  • Page 10 Issue 1.0 UNIVERGE SV8100 ___________________________________________________________________________________ 10-14 : Managed Network Setup ............2-26 10-15 : Client Information Setup ............2-27 10-16 : Option Information Setup ............2-28 10-17 : H.323 Gatekeeper Setup ............2-32 10-18 : H.323 Alias Address Setup ............. 2-33 10-19 : VoIP DSP Resource Selection ..........
  • Page 11 UNIVERGE SV8100 Issue 1.0 ___________________________________________________________________________________ 10-56 : XML Portal IP Phone ............... 2-72 Program 11 : System Numbering 11-01 : System Numbering ..............2-73 11-02 : Extension Numbering .............. 2-81 11-04 : Virtual Extension Numbering ........... 2-83 11-06 : ACI Extension Numbering ............2-85 11-07 : Department Group Pilot Numbers ...........
  • Page 12 Issue 1.0 UNIVERGE SV8100 ___________________________________________________________________________________ 13-04 : Speed Dialing Number and Name ......... 2-124 13-05 : Speed Dial Trunk Group ............2-126 13-07 : Telephone Book Dial Number and Name ......2-127 13-08 : Telephone Book System Name ..........2-128 13-09 : Telephone Book Group Name ..........
  • Page 13 UNIVERGE SV8100 Issue 1.0 ___________________________________________________________________________________ 15-14 : Programmable One-Touch Keys ........... 2-188 15-16 : SIP Register ID Setup for Extension ........2-189 15-17 : CO Message Waiting Indication ..........2-190 15-18 : Virtual Extension Key Enhanced Options ......2-191 15-19 : System Telephone Book Setup for Extension ....... 2-192 15-20 : LCD Line Key Name Assignment ..........
  • Page 14 Issue 1.0 UNIVERGE SV8100 ___________________________________________________________________________________ 20-20 : Message Setup for Non-Caller ID Data ......... 2-240 20-21 : System Options for Long Conversation ......... 2-241 20-22 : System Options for Wireless – DECT Service ..... 2-242 20-23 : System Options for CTI ............2-243 20-25 : ISDN Options ................
  • Page 15 UNIVERGE SV8100 Issue 1.0 ___________________________________________________________________________________ 21-18 : IP Trunk (H.323) Calling Party Number Setup for Extension ................2-282 21-19 : IP Trunk (SIP) Calling Party Number Setup for Extension ..2-283 21-21 : Toll Restriction for Trunks (Seized Trunk Basis Setting) ..2-284 21-22 : CO Message Waiting Indication –...
  • Page 16 Issue 1.0 UNIVERGE SV8100 ___________________________________________________________________________________ 24-02 : System Options for Transfer ..........2-323 24-03 : Park Group ................2-325 24-04 : Automatic Trunk-to-Trunk Transfer Target Setup ....2-326 24-05 : Department Group Transfer Target Setup ......2-327 24-06 : Fixed Call Forwarding ............2-328 24-07 : Fixed Call Forward Off-Premise ..........
  • Page 17 UNIVERGE SV8100 Issue 1.0 ___________________________________________________________________________________ 30-02 : DSS Console Extension Assignment ........2-360 30-03 : DSS Console Key Assignment ..........2-361 30-04 : DSS Console Alternate Answer ..........2-368 30-05 : DSS Console Lamp Table ............. 2-369 30-10 : DSS Console IP Terminal Setup ........... 2-371 Program 31 : Paging Setup 31-01 : System Options for Internal/External Paging ......
  • Page 18 Issue 1.0 UNIVERGE SV8100 ___________________________________________________________________________________ 34-09 : ANI/DNIS Service Options ............ 2-400 34-10 : Digits Delete for T1 ANI Assignment ........2-403 Program 35 : SMDR Account Code Setup 35-01 : SMDR Options ..............2-405 35-02 : SMDR Output Options ............2-407 35-03 : SMDR Port Assignment for Trunk Group ......
  • Page 19 UNIVERGE SV8100 Issue 1.0 ___________________________________________________________________________________ 41-10 : ACI Delay Announcement ............. 2-438 41-11 : VRS Delay Announcement ............ 2-439 41-12 : Night Announcement Setup ........... 2-441 41-13 : VRS Message Number for Night Announcement ....2-442 41-14 : ACD Options Setup ............... 2-443 41-15 : ACD Queue Alarm Information ..........
  • Page 20 Issue 1.0 UNIVERGE SV8100 ___________________________________________________________________________________ Program 45 : Voice Mail Integration 45-01 : Voice Mail Integration Options ..........2-481 45-02 : NSL Option Setup ..............2-483 45-04 : Voice Mail Digit Add Assignment .......... 2-484 45-05 : Voice Mail Send Protocol Signal Without Additional Digits ... 2-485 Program 47 : InMail 47-01 : VM8000 InMail System Options ..........
  • Page 21 UNIVERGE SV8100 Issue 1.0 ___________________________________________________________________________________ 50-09 : CCIS Centralized BLF Sending Extension Number Assignment ................2-552 50-10 : CCIS Centralized BLF Interval Time Assignment ....2-554 50-11 : CCIS Centralized Day/Night Switching Sending Group Assignment ................2-555 50-12 : CCIS Centralized Day/Night Mode to System Mode Assignment ................
  • Page 22 Issue 1.0 UNIVERGE SV8100 ___________________________________________________________________________________ 80-05 : Date Format for SMDR and System ........2-595 80-07 : Call Progress Tone Detector Frequency Setup ..... 2-596 80-09 : Short Ring Setup ..............2-597 80-10 : MF Tone Receiver Setup ............2-600 Program 81 : Basic Hardware Setup for Trunk 81-01 : COT Initial Data Setup ............
  • Page 23 UNIVERGE SV8100 Issue 1.0 ___________________________________________________________________________________ 84-07 : Firmware Download Setup ............ 2-653 84-08 : Firmware Name Setup ............2-654 84-09 : VLAN Setup ................2-655 84-10 : ToS Setup ................2-656 term ® 84-11 : D IP CODEC Information Basic Setup ......2-658 84-13 : SIP Trunk CODEC Information Basic Setup ......
  • Page 24 Issue 1.0 UNIVERGE SV8100 ___________________________________________________________________________________ 90-11 : System Alarm Report ............2-714 90-12 : System Alarm Output ............2-716 90-13 : System Information Output ............ 2-717 90-16 : Main Software Information ............ 2-718 90-17 : Firmware Information ............2-719 90-19 : Dial Block Release ..............2-720 90-20 : Traffic Report Data Setup ............
  • Page 25 UNIVERGE SV8100 Issue 1.0 ___________________________________________________________________________________ 90-57 : Backup Recovery Data ............2-750 90-58 : Restore Recovery Data ............2-751 90-59 : Delete Recovery Data ............2-752 90-60 : T1/ISDN Layer Status Information ......... 2-753 90-61 : Manual Slot Install ..............2-754 90-62 : Security ID Information ............
  • Page 26 Issue 1.0 UNIVERGE SV8100 ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ___________________________________________________________________________________ xviii Table of Contents...
  • Page 27 LIST OF TABLES ___________________________________________________________________________________ Table 1-1 Keys for Entering Data ..................1-4 Table 1-2 Keys for Entering Names .................. 1-5 Table 1-3 Softkey Display Prompts ................... 1-7 Table 1-4 System Number Plan/Capacities ............... 1-8 Table 2-1 Programming Modes ..................2-1 Table 2-2 License Information ..................
  • Page 28 Issue 1.0 UNIVERGE SV8100 ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ___________________________________________________________________________________ List of Tables...
  • Page 29: Chapter 1 Introduction

    Introduction EFORE TART ROGRAMMING ECTION Before customizing your system be sure to read this chapter first. This chapter provides you with detailed information about the system programs. By changing a program, you change the way the feature associated with that program works. In this chapter, you find out about each program, the features that the program affects and how to enter the program data into system memory.
  • Page 30: How To Enter Programming Mode

    Issue 1.0 UNIVERGE SV8100 Feature Cross Reference provides you with a table of all the features affected by the program. You will want to keep the referenced features in mind when you change a program. Customizing a feature may have an effect on another feature that you did not intend.
  • Page 31 UNIVERGE SV8100 Issue 1.0 User Password Level Programs at this Level Name 47544 necii 1 (MF) Manufacturer (MF): All programs 12345678 tech 2 (IN) Installation (IN): All programs in this section not listed below for SA and 0000 ADMIN1 3 (SA) System Administrator –...
  • Page 32: Table 1-1 Keys For Entering Data

    Issue 1.0 UNIVERGE SV8100 SING EYS TO ROUND IN THE ROGRAMS ECTION Once you enter the programming mode, use the keys in the following chart to enter data, edit data and move around in the menus. Table 1-1 Keys for Entering Data Keys for Entering Data Use this key...
  • Page 33: Programming Names And Text Messages

    UNIVERGE SV8100 Issue 1.0 Table 1-1 Keys for Entering Data (Continued) Keys for Entering Data Use this key... When you want to... Scroll backward through a list of entry numbers (e.g., from extension etc.) or through entries in a table (e.g., Common Permit Table).
  • Page 34 OFTKEYS ROGRAMMING ECTION Each UNIVERGE SV8100 display telephone provides interactive Softkeys for intuitive feature access. The options for these keys will automatically change depending on where you are in the system programming. Simply press the Softkey located below the option you wish and the display will change accordingly.
  • Page 35: What The Softkey Display Prompts Mean

    UNIVERGE SV8100 Issue 1.0 HAT THE OFTKEY ISPLAY ROMPTS ECTION When using a display telephone in programming mode, various Softkey options are displayed. These keys will allow you to easily select, scan, or move through the programs. Table 1-3 Softkey Display Prompts...
  • Page 36: System Number Plan/capacities

    Issue 1.0 UNIVERGE SV8100 YSTEM UMBER APACITIES ECTION The following table provides the capacities for the UNIVERGE SV8100 system. Table 1-4 System Number Plan/Capacities System Number Plan/Capacities System Type Number Plan/Capacities System Analog Caller ID Detector (detected by DSP) 32/64 channels...
  • Page 37 Virtual Extension Ports Virtual Extension Number Range 1~89999999* (*Extension cannot start with 0 or 9) PGD(2)-U10 ADP ADA (Recording Jack) Adapters UNIVERGE SV8100 Wireless – SIP DECT Access Points Unlimited Door Boxes Door Box Numbers DSS Consoles Numbers: 60 Button DSS Console...
  • Page 38 Issue 1.0 UNIVERGE SV8100 Table 1-4 System Number Plan/Capacities (Continued) System Number Plan/Capacities System Type Number Plan/Capacities Speed Dialing Speed Dialing Groups Speed Dialing Bins 0~1999 Speed Dialing Table-Common 1000 ACD Groups ACD Agent Extensions ACI Groups ACI Ports Automated Attendant...
  • Page 39 UNIVERGE SV8100 Issue 1.0 Table 1-4 System Number Plan/Capacities (Continued) System Number Plan/Capacities System Type Number Plan/Capacities Paging and Park Internal Page Group Numbers 0, 01~64 External Page Group Numbers 0, 1~8 External Speakers CD-CP00-US( )-U10 PGD(2)-U10 ADP (1~8) Park Group Numbers...
  • Page 40 Level 4 (SB) 9999 PCPro/WebPro User Name: ADMIN2 Programming Password Users Footnotes Extension numbers can be one to eight digits long. Refer to the Flexible System Numbering feature in the UNIVERGE SV8100 Features and Specifications Manual. 1 - 12 Introduction...
  • Page 41: Programming The Univerge Sv8100

    Programming the UNIVERGE SV8100 ROGRAMMING YSTEM ECTION The information contained in this chapter provides the information necessary to properly program your UNIVERGE UNIVERGE SV8100 system. The programming blocks are organized into the following programming modes. Table 2-1 Programming Modes Program Number : Program Name...
  • Page 42 Program 81 : Basic Hardware Setup for Trunk Program 82 : Basic Hardware Setup for Extension Program 84 : Hardware Setup for VoIP Program 90 : Maintenance Program Program 92 : Copy Program 2 - 2 Programming the UNIVERGE SV8100...
  • Page 43: Program 10 : System Configuration Setup

    Program 10 : System Configuration Setup 10-01 : Time and Date Level: Description to change the system Time and Date Program 10-01 : Time and Date through system programming. Extension users can also dial Service Code 728 to change the time if allowed by an extension Class of Service. Program Input Data Item...
  • Page 44: Location Setup

    Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-02 : Location Setup Level: Description Use Program 10-02 : Location Setup to define the location of the installed system. Input Data Item Item Input Data Default Description Country Dial (up to Enter the country code.
  • Page 45: Etu Setup

    UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-03 : ETU Setup Level: Description Use Program 10-03 : ETU Setup to setup and confirm the Basic Configuration data for each blade. When changing a defined terminal type, first set the type to 0 and then plug the new device in to have the system automatically define it or you may have to reseat the blade.
  • Page 46 Issue 1.0 UNIVERGE SV8100 Item Item Input Data Default Logical Port Number = Not set (B1) = Multiline Terminal (1~256) = SLT Adapter (1~256) = PGD(2)-U10 ADP (Paging) (1~8) = PGD(2)-U10 ADP (for Tone Ringer) (1~8) = PGD(2)-U10 ADP (for Door Box) (1~8)
  • Page 47 UNIVERGE SV8100 Issue 1.0 = DT3** Multiline Telephone Type term term Side Option Information = No option = 8LK Unit = 16LK Unit = 24ADM Bottom Option = No option Information (Only applies = APR to DTL–style telephones) = ADA...
  • Page 48 Issue 1.0 UNIVERGE SV8100 For ODTA PKG Setup Physical Port Number 01~04 Item Item Input Data Default 0~200 Logical Port Number 2/4 Wire 0 = 2 Wire 1 = 4 Wire 0 = TYPE I E&M Line Control Method 1 = TYPE V...
  • Page 49 UNIVERGE SV8100 Issue 1.0 For BRIA PKG Setup ISDN Line Number 01~04 Item Item Input Data Default ISDN Line Mode = Not Used = T-Point Logical Port Number = Not Used = For T-Bus (1~200) The starting port number of a BRI line is displayed.
  • Page 50 Issue 1.0 UNIVERGE SV8100 Item Item Input Data Default Type of Number = Unknown ISDN Protocol definition = International number = National number = Network specific number = Subscriber number = Abbreviated number = Unknown Numbering Plan Identification ISDN Protocol definition...
  • Page 51 UNIVERGE SV8100 Issue 1.0 For PRTA PKG Setup ISDN Line Number 01~24 Item Item Input Data Default --- Not Used --- Logical Port Number = for T-Bus 1~200 The start port number of a PRI line is displayed. --- Not Used ---...
  • Page 52 Issue 1.0 UNIVERGE SV8100 Item Item Input Data Default Loss-Of-Signal Detection Limit = Level 0 (lowest sensitivity) If the transmit/receive voltage is less = Level 1 than the setting in 10-03-13, the system = Level 2 considers this as Loss-Of-Signal and = Level 3 the PRTA does not come up.
  • Page 53 UNIVERGE SV8100 Issue 1.0 Item Item Input Data Default --- Not Used --- Straight/Cross Wiring 0 = Auto 1 = Manual (Cross) 2 = Manual (Straight) For DTI (T1) PKG Setup Physical Port Number 01~24 Item Item Input Data Default...
  • Page 54 Issue 1.0 UNIVERGE SV8100 For IPLA PKG Setup Physical Port Number 001~128 Item Item Input Data Default Trunk Logical Port Number 0~200 Trunk Type = H.323 = SIP = Not CCIS CCIS Trunk = CCIS For VM00 PKG Setup Physical Port Number...
  • Page 55 UNIVERGE SV8100 Issue 1.0 = Auto Number of Ports = 4 Ports = 8 Ports = 12 Ports = 16 Ports = 20 Ports Straight/Cross Wiring 0 = Auto 1 = Manual (Cross) 2 = Manual (Straight) Conditions When changing a defined terminal type, first set the type to 0 and then plug the new device in to have the system automatically define it, or redefine the type manually.
  • Page 56: Music On Hold Setup

    Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-04 : Music On Hold Setup Level: Description Use Program 10-04 : Music on Hold Setup to set the Music on Hold (MOH) source. For internal Music on Hold, the system can provide a service tone callers on hold or one of eleven synthesized selections.
  • Page 57 UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference Analog Communications Interface (ACI) Background Music Music on Hold Programming Manual 2 - 17...
  • Page 58: General Purpose Relay Setup

    Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-05 : General Purpose Relay Setup Level: Description Use Program 10-05 : General Purpose Relay Setup to define which Relay circuits (5~8) on PGD(2)-U10 ADP are used for General Purpose Relay.
  • Page 59: Isdn-bri Setup

    UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-06 : ISDN-BRI Setup Level: Description Use Program 10-06 : ISDN - BRI Setup to configure the ISDN - BRI Terminal Endpoint Identifier (TEI), mode of operation, and Service Profile Identifier (SPID) number for each circuit B-Channels.
  • Page 60: Pre-ringing Setup

    Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-08 : Pre-Ringing Setup Level: Description Use Program 10-08 : Pre-Ringing Setup to enable or disable pre-ringing for trunk calls. This sets how a trunk initially rings a telephone. With pre-ringing, a burst of ringing occurs as soon as the trunk LED flashes.
  • Page 61: Dtmf And Dial Tone Circuit Setup

    UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-09 : DTMF and Dial Tone Circuit Setup Level: Description Use Program 10-09 : DTMF and Dial Tone Circuit Setup to allocate the circuits on the CD-CP00-US for either DTMF receiving or dial tone detection. The CD-CP00-US has 32 circuits initially, and an addition 64 circuits are added when a PZ-BS10 is installed.
  • Page 62: Cd-cp00-us Network Setup

    Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-12 : CD-CP00-US Network Setup Level: Description Use Program 10-12 : CD-CP00-US Network Setup to setup the IP Address, Subnet-Mask, and Default Gateway addresses. Caution! If any IP Address or NIC settings are changed, the system must be reset for the changes to take affect.
  • Page 63 UNIVERGE SV8100 Issue 1.0 Input Data (Continued) Item Item Input Data Default Description Time Zone 0~24 (0 = -12 Hours and 24 = +12 Hours) Determine the offset (-5 hours) from Greenwich Mean Time (GMT) time. Then enter its respective value. For...
  • Page 64 Issue 1.0 UNIVERGE SV8100 Input Data (Continued) Item Item Input Data Default Description Subnet 128.0.0.0 192.0.0.0 224.0.0.0 255.255.0.0 Set for IPLA. Mask 240.0.0.0 248.0.0.0 252.0.0.0 254.0.0.0 255.0.0.0 255.128.0.0 255.192.0.0 255.224.0.0 255.240.0.0 255.248.0.0 255.252.0.0 255.254.0.0 255.255.0.0 255.255.128.0 255.255.192.0 255.255.224.0 255.255.240.0 255.255.248.0 255.255.252.0...
  • Page 65: In-dhcp Server Setup

    UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-13 : In-DHCP Server Setup Level: Description Use Program 10-13 : In-DHCP Server Setup to setup the DHCP Server built into the CD-CP00-US blade. Input Data Item Item Input Data...
  • Page 66: Managed Network Setup

    Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-14 : Managed Network Setup Level: Description Use Program 10-14 : Managed Network Setup to set up the range of the IP address which the DHCP Server leases to a client.
  • Page 67: Client Information Setup

    UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-15 : Client Information Setup Level: Description Use Program 10-15 : Client Information Setup to set up the client information when the DHCP server needs to assign a fixed IP address to clients.
  • Page 68: Option Information Setup

    Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-16 : Option Information Setup Level: Description Use Program 10-16 : Option Information Setup to set up the option given from the DHCP server to each client. Input Data Item...
  • Page 69 UNIVERGE SV8100 Issue 1.0 Input Data (Continued) Item Item Input Data Default Download Protocol Code number 0~255 43 (Fixed) Set Download Protocol used Sub code number for AutoConfig (for DT700 Series). 1 = FTP 2 = HTTP Code number 0~255...
  • Page 70 Issue 1.0 UNIVERGE SV8100 Input Data (Continued) Item Item Input Data Default SIP Server (Domain Name) Code number 0~255 120 (Fixed) No setting Maximum 20 character strings FTP Server Code number 0~255 141 (Fixed) IP address 0.0.0.0 ~ 126.255.255.254 0.0.0.0 128.0.0.1 ~ 191.255.255.254...
  • Page 71 UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference Voice Over Internet Protocol (VoIP) Programming Manual 2 - 31...
  • Page 72: H.323 Gatekeeper Setup

    Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-17 : H.323 Gatekeeper Setup Level: Description Use Program 10-17 : H.323 Gatekeeper Setup to set the H.323 Gatekeeper information. Item Name Input Data Default Gatekeeper Mode = No Gatekeeper...
  • Page 73: H.323 Alias Address Setup

    UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-18 : H.323 Alias Address Setup Level: Description Use Program 10-18 : H.323 Alias Address Setup to set the alias address registered to the outside H.323 Gatekeeper. Input Data Number of Alias...
  • Page 74: Voip Dsp Resource Selection

    Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-19 : VoIP DSP Resource Selection Level: Description Use Program 10-19 : VoIP DSP Resource Selection to define the criteria for each DSP resource on the VoIP blade. Input Data...
  • Page 75: Lan Setup For External Equipment

    UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-20 : LAN Setup for External Equipment Level: Description Use Program 10-20 : LAN Setup for External Equipment to define the TCP port/ address/etc. for communicating to external equipment. Input Data...
  • Page 76 Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference None 2 - 36 Program 10 : System Configuration Setup...
  • Page 77: Cd-cp00-us Hardware Setup

    UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-21 : CD-CP00-US Hardware Setup Level: Description Use Program 10-21 : CD-CP00-US Hardware Setup to set up various hardware, such as the baud rate of COM port and the switch for control on CD-CP00-US blade.
  • Page 78: Sip System Interconnection Setup

    Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-23 : SIP System Interconnection Setup Level: Description Use Program 10-23 : SIP System Interconnection Setup to determine if the system is interconnected and define the IP address of another system, call control port number and alias address for SV8100 system interconnection.
  • Page 79: Daylight Savings Setup

    UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-24 : Daylight Savings Setup Level: Description Use Program 10-24 : Daylight Savings Setup to set the options for daylight savings. As the telephone system is used globally, these settings define when the system should automatically adjust for daylight savings as it applies to the region in which the system is installed.
  • Page 80 Issue 1.0 UNIVERGE SV8100 Input Data (Continued) Item Item Input Data Default End of Week Day (Sun = 1, Mon = 2, etc.) Enter the day of the week when the system should adjust the time for daylight savings time (01 = Sunday, 02 = Monday, etc.).
  • Page 81: H.323 Gateway Prefix Setup

    UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-25 : H.323 Gateway Prefix Setup Level: Description Use Program 10-25 : H.323 Gateway Prefix Setup to set the gateway prefix registered to the outside gatekeeper. Input Data Item Item...
  • Page 82: Ip System Operation Setup

    Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-26 : IP System Operation Setup Level: Description Use Program 10-26 : IP System Operation Setup to enable or disable the Peer to Peer feature for SIP MLT and SIP IP stations.
  • Page 83: Sip System Information Setup

    UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-28 : SIP System Information Setup Level: Description Use Program 10-28 : SIP System Information Setup to set up basic SIP trunking. Input Data Item Item Input Data Default Domain Name...
  • Page 84 Issue 1.0 UNIVERGE SV8100 Input Data Domain Assignment 0 = IP Address If the information from 1 = Domain Name Telco was a domain name (siptrunk@sip.com) then set to domain. If the information for Telco was a IP address then set to IP Address.
  • Page 85: Sip Server Information Setup

    UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-29 : SIP Server Information Setup Level: Description Use Program 10-29 : SIP Server Information Setup to define the SIP Proxy setup for outbound/inbound. The 10-29 commands are not used in non-registration mode.
  • Page 86 Issue 1.0 UNIVERGE SV8100 Input Data Item Item Input Data Default Default Proxy Port 0 ~ 65535 5060 Number The port number of the Default Proxy is set. Registrar Mode 0 = None The mode registered 1 = Manual in the registration server is set.
  • Page 87 UNIVERGE SV8100 Issue 1.0 Input Data Item Item Input Data Default SIP Carrier Choice 0 ~ 7 This selects the 0 = Standard carrier type of the 1 = Carrier A SIP server. 2 = Carrier B 3 = Carrier C...
  • Page 88: Sip Authentication Information Setup

    Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-30 : SIP Authentication Information Setup Level: Description Use Program 10-30 : SIP Authentication Information Setup to set the authentication options for SIP trunks. Input Data Item Item Input Data...
  • Page 89: Sip Registrar/proxy Information Basic Setup

    UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-33 : SIP Registrar/Proxy Information Basic Setup Level: Description Use Program 10-33 : SIP Registrar/Proxy Information Basic Setup to set the registrar/proxy options for SIP extensions. Input Data Item Item...
  • Page 90 Issue 1.0 UNIVERGE SV8100 Input Data Registrar/Proxy Up to 48 Characters None Host Name This sets the domain name of the SIP proxy. Conditions None Feature Cross Reference None 2 - 50 Program 10 : System Configuration Setup...
  • Page 91: Sip Trunk Registration Information Setup

    UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-36 : SIP Trunk Registration Information Setup Level: Description Use Program 10-36 : SIP Trunk Registration Information Setup to set the SIP trunk registration information. Input Data Register ID 1~31...
  • Page 92: Upnp Setup

    Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-37 : UPnP Setup Level: Description Use Program 10-37 : UPnP Setup to set the UPnP (Universal Plug and Play) options for SIP trunks. Input Data Item Item Input Data...
  • Page 93: Bgm Resource Setup

    UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-38 : BGM Resource Setup Level: Description Use Program 10-38 : BGM Resource Setup to configure the Background Music Source input. Input Data Related Item Input Data Default Program BGM Resource Type...
  • Page 94: Fractional Setup

    Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-39 : Fractional Setup Level: Description Use Program 10-39 : Fractional Setup to enable or disable the ability to use fractional T1 or PRI. Input Data Item Item Input Data...
  • Page 95: Ip Trunk Availability

    UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-40 : IP Trunk Availability Level: Description Use Program 10-40 : IP Trunk Availability to enable or disable the ability to use SIP trunks and assign the number of ports if IP Trunk is enabled.
  • Page 96: Virtual Loop Back Port Setting

    Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-42 : Virtual Loop Back Port Setting Level: Description Use Program 10-42 : Virtual Loop Back Port Setting to set the data for the Virtual Loop Back Port. Input Data...
  • Page 97: Ip Routing Table Setup

    UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-45 : IP Routing Table Setup Level: Description Use Program 10-45 : IP Routing Table Setup to set up the IP Routing Table. Input Data Routing Table Number 001~100 Input Data...
  • Page 98: Dt700 Server Information Setup

    Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-46 : DT700 Server Information Setup Level: Description Use Program 10-46 : DT700 Server Information Setup to setup the information of SIP Multiline (DT700 series) Server. Input Data Item Related...
  • Page 99 UNIVERGE SV8100 Issue 1.0 Input Data Item Related Item Input Data Default Program Register Port 0~65535 5080 Assign the port number in which the SIP messages are sent to on the IPLA. This same port number must be assigned in the SIP Multiline terminals.
  • Page 100: Terminal License Server Information Setup

    Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-47 : Terminal License Server Information Setup Level: Description Use Program 10-47 : Terminal License Server Information Setup to setup the information of Terminal License Server. Input Data Item Item...
  • Page 101: License Activation

    UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-48 : License Activation Level: Description Use Program 10-48 : License Activation to turn on the license issued from the license server. Input Data Item Item Input Data Default None...
  • Page 102: License File Activation

    Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-49 : License File Activation Level: Description Use Program 10-49 : License File Activation to enable the command to save the license file via USB memory which is issued from the license server.
  • Page 103: License Information

    UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-50 : License Information Level: Description Use Program 10-50 : License Information to confirm license information that is stored in a system. Input Data Item Item Read Data License Name...
  • Page 104: Table 2-2 License Information

    Issue 1.0 UNIVERGE SV8100 Refer to the following table to assist with licensing information. Table 2-2 License Information License Reset License Code Note Name Required 0001 712 Port On/Off 0002 NetLink 0007 Hotel/Motel On/Off (PMS) 0008 SMDR On/Off 0009 Remote...
  • Page 105 UNIVERGE SV8100 Issue 1.0 Table 2-2 License Information (Continued) License Reset License Code Note Name Required 2103 ACD-MIS Add.Monit 2104 ACD-MIS Agent 2105 ACD-MIS XML Manag 3000 CA-Basic On/Off 3001 CA-256 On/Off Station 3002 CA-Up 20 to On/Off 3003 CA-Network...
  • Page 106 Issue 1.0 UNIVERGE SV8100 Table 2-2 License Information (Continued) License Reset License Code Note Name Required 5303 SoftPhone Enhance 5304 Attendant 5305 Assistant 6000 PVA-CONF Port 6101 PVA-IVR Port Conditions Confirm license by entering Feature Code No. (0~9999) Feature Cross Reference...
  • Page 107: Pri/t1 Selection Of Cd-prta

    UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-51 : PRI/T1 Selection of CD-PRTA Level: Description Use Program 10-51 : PRI/T1 Selection of CD-PRTA to select whether the CD-PRTA works as PRI or T1. Input Data System ID...
  • Page 108: Free/demo License Information

    Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-52 : Free/Demo License Information Level: Description Use Program 10-52 : Free/Demo License Information to display information on free of charge/Demo license. Input Data Item Item Read Data Remaining days of Free/...
  • Page 109: License Configuration For Each Package

    UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-54 : License Configuration for Each Package Level: Description Use Program 10-54 : License Configuration for Each Package to set the license information for each unit. Input Data Slot Number...
  • Page 110: Package Network Setup

    Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-55 : Package Network Setup Level: Description Use Program 10-55 : Package Network Setup to set the network information for each unit. This program sets the SPOE of each package.
  • Page 111 UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference None Programming Manual 2 - 71...
  • Page 112: Xml Portal Ip Phone

    Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-56 : XML Portal IP Phone Level: Description Use Program 10-56 : XML Portal IP Phone to set the contents of XML portal page provided to the IP Phone. The XML Portal Page is included in the XML application name and URL Link information.
  • Page 113: Program 11 : System Numbering

    Program 11 : System Numbering 11-01 : System Numbering Level: Description to set the system numbering plan. The Program 11-01 : System Numbering numbering plan assigns the first and second digits dialed and affects the digits an extension user must dial to access other extensions and features, such as Program service codes and trunk codes.
  • Page 114 Issue 1.0 UNIVERGE SV8100 Entering two digits lets you define codes based on the first two digits a user dials. For example, entering 60 allows you to define the function of all codes beginning with 60. In the default program, only use 2-digit codes.
  • Page 115: Table 2-3 System Numbering Default Settings

    UNIVERGE SV8100 Issue 1.0 Dial Dial Type Description Related Program Types 11-20 : Dial Extension Analyze Table Dial Extension Analyze Changing the Dial Type for a range of codes can have a dramatic affect on how your system operates. Assume, for example, the site is a hotel that has room numbers from 100-399. To make extension numbers correspond to room numbers, you should use Program 11-02 to reassign extension numbers on each floor from 100 to 399.
  • Page 116 Issue 1.0 UNIVERGE SV8100 Table 2-3 System Numbering Default Settings (Continued) Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 9 = Dial Extension Analyze, 0=Not Used Dialed Number of Digits Required Dial Type...
  • Page 117 UNIVERGE SV8100 Issue 1.0 Table 2-3 System Numbering Default Settings (Continued) Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 9 = Dial Extension Analyze, 0=Not Used Dialed Number of Digits Required Dial Type...
  • Page 118 Issue 1.0 UNIVERGE SV8100 Table 2-3 System Numbering Default Settings (Continued) Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 9 = Dial Extension Analyze, 0=Not Used Dialed Number of Digits Required Dial Type...
  • Page 119 UNIVERGE SV8100 Issue 1.0 Table 2-3 System Numbering Default Settings (Continued) Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 9 = Dial Extension Analyze, 0=Not Used Dialed Number of Digits Required Dial Type...
  • Page 120 Issue 1.0 UNIVERGE SV8100 Table 2-3 System Numbering Default Settings (Continued) Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 9 = Dial Extension Analyze, 0=Not Used Dialed Number of Digits Required Dial Type...
  • Page 121: Extension Numbering

    UNIVERGE SV8100 Issue 1.0 Program 11 : System Numbering 11-02 : Extension Numbering Level: Description to set the extension number. The Program 11-02 : Extension Numbering extension number can have up to eight digits. The first/second digit(s) of the number should be assigned in Program 11-01 or Program 11-20.
  • Page 122 Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Department Calling Flexible System Numbering Intercom 2 - 82 Program 11 : System Numbering...
  • Page 123: Virtual Extension Numbering

    UNIVERGE SV8100 Issue 1.0 Program 11 : System Numbering 11-04 : Virtual Extension Numbering Level: Description to define the virtual extension Program 11-04 : Virtual Extension Numbering numbers. The extension number can have up to eight digits. The first/second digit(s) of the number should be assigned in Program 11-01 or Program 11-20.
  • Page 124 Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Flexible System Numbering Multiple Directory Numbers / Call Coverage 2 - 84 Program 11 : System Numbering...
  • Page 125: Aci Extension Numbering

    UNIVERGE SV8100 Issue 1.0 Program 11 : System Numbering 11-06 : ACI Extension Numbering Level: Description to define the virtual extension number Program 11-06 : ACI Extension Numbering to be used for the ACI. The extension number can have up to eight digits. The first and second digits of the number should be assigned in Program 11-01 or Program 11-20.
  • Page 126: Department Group Pilot Numbers

    Issue 1.0 UNIVERGE SV8100 Program 11 : System Numbering 11-07 : Department Group Pilot Numbers Level: Description to assign pilot numbers to each Program 11-07 : Department Group Pilot Numbers Department Group set up in Program 16-02. The pilot number is the number users dial for Department Calling and Department Step Calling.
  • Page 127: Aci Group Pilot Number

    UNIVERGE SV8100 Issue 1.0 Program 11 : System Numbering 11-08 : ACI Group Pilot Number Level: Description to assign the pilot number to the ACI Program 11-08 : ACI Group Pilot Number Groups set in Program 33-02. The pilot number can have up to four digits. The first and second digits of the number should be assigned in Program 11-01 or Program 11-20 as type 2.
  • Page 128: Trunk Access Code

    Issue 1.0 UNIVERGE SV8100 Program 11 : System Numbering 11-09 : Trunk Access Code Level: Description to assign the trunk access code (normally 9). Program 11-09 : Trunk Access Code The trunk access code can be set from 1~8 digits which is defined to type 3 and 4 in Program 11-01.
  • Page 129 UNIVERGE SV8100 Issue 1.0 Input Data (Continued) Item Trunk Access Description Default Related Program Code 2nd Trunk Route Use this program to 11-01 : System Access Code Setting Numbering define additional trunk access codes. 14-01 : Basic Trunk Data Setup...
  • Page 130: Service Code Setup (for System Administrator)

    Issue 1.0 UNIVERGE SV8100 Program 11 : System Numbering 11-10 : Service Code Setup (for System Administrator) Level: Description to customize the Program 11-10 : Service Code Setup (for System Administrator) Service Codes for the System Administrator. You can customize additional Service Codes in Programs 11-11~11-16.
  • Page 131 UNIVERGE SV8100 Issue 1.0 Input Data Item Related Item Terminals Default Program Night Mode Switching for Other 12-xx Group 20-07-01 --- Not Used --- --- Not Used --- --- Not Used --- Leaving Message Waiting 11-11-09 (Requires CPU to be licensed for...
  • Page 132 Issue 1.0 UNIVERGE SV8100 Input Data Item Related Item Terminals Default Program Change the Guidance Message MLT, SLT Not Set Number on Voice Mail Auto Attendant Not Set 20-07-30 Date Setting Maintenance Service Not Set MLT = Multiline Terminal SLT = Single Line Telephone...
  • Page 133: Service Code Setup (for Setup/entry Operation)

    UNIVERGE SV8100 Issue 1.0 Program 11 : System Numbering 11-11 : Service Code Setup (for Setup/Entry Operation) Level: Description Use Program 11-11 : Service Code Setup (for Setup/Entry Operation) to customize the Service Codes which are used for registration and setup. You can customize additional Service Codes in Programs 11-10, and 11-12 ~ 11-16.
  • Page 134 Issue 1.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Terminals Default Program Text Message Setting Setting Enable Handsfree Incoming Intercom Calls 20-09-05 20-02-12 Force Ringing of Incoming Intercom Calls 20-09-05 20-02-12 Programmable Function Key Programming 15-07 (2-Digit Service Codes)
  • Page 135 UNIVERGE SV8100 Issue 1.0 Input Data (Continued) Item Related Item Terminals Default Program Ring Volume Set Programmable Function Key Programming 15-07 (3-Digit Service Codes) 11-11-17 Station Speed Dial Number Entry MLT, SLT --- Not Used --- Tandem Ringing MLT, SLT...
  • Page 136 Issue 1.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Terminals Default Program Call Forward with Personal Greeting MLT, SLT Call Forward to Attendant except Busy MLT, SLT 15-01-08 Setting Call Forward to Attendant/No Answer MLT, SLT 15-01-09 Setting Headset Ring Volume Adjustment...
  • Page 137: Service Code Setup (for Service Access)

    UNIVERGE SV8100 Issue 1.0 Program 11 : System Numbering 11-12 : Service Code Setup (for Service Access) Level: Description Use Program 11-12 : Service Code Setup (for Service Access) to customize the Service Codes which are used for service access. You can customize additional Service Codes in Programs 11-10, 11-11, and 11-13 through 11-16.
  • Page 138 Issue 1.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Terminals Default Program Group Speed Dialing MLT, SLT Last Number Dial MLT, SLT MLT, SLT Saved Number Dial Trunk Group Access MLT, SLT MLT, SLT Specified Trunk Access MLT, SLT...
  • Page 139 UNIVERGE SV8100 Issue 1.0 Input Data (Continued) Item Related Item Terminals Default Program General Purpose Indication 15-07-56 15-07-57 --- Not Used --- Station Speed Dialing MLT, SLT 11-16-08 Voice Over Flash on Trunk lines MLT, SLT 14-05 Answer No-Ring Line (Universal Answer)
  • Page 140 Issue 1.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Terminals Default Program Trunk Drop Operation for SLT Setting MLT = Multiline Terminal SLT = Single Line Telephone Conditions None Feature Cross Reference Refer to the Input Data chart on the previous pages.
  • Page 141: Service Code Setup (for Acd)

    UNIVERGE SV8100 Issue 1.0 Program 11 : System Numbering 11-13 : Service Code Setup (for ACD) Level: Description Use Program 11-13 : Service Code Setup (for ACD) to customize the Service Codes which are used with the Automatic Call Distribution (ACD) feature. You can customize additional Service Codes in Programs 11-10 ~ 11-12 and 11-14 ~ 11-16.
  • Page 142 Issue 1.0 UNIVERGE SV8100 Input Data Terminals Item Item Default Change Agent ACD Group by Supervisor When using service code 669 to change an agent ACD group, the supervisor must enter a 2-digit number for the group. For example, to change to ACD group 4, the entry would be 669 04.
  • Page 143: Service Code Setup (for Hotel)

    UNIVERGE SV8100 Issue 1.0 Program 11 : System Numbering 11-14 : Service Code Setup (for Hotel) Level: Description Use Program 11-14 : Service Code Setup (for Hotel) to customize the Service Codes which are used with the Hotel/Motel feature. You can customize additional Service Codes in Programs 11-10 ~ 11-13, 11-15 and 11-16.
  • Page 144 Issue 1.0 UNIVERGE SV8100 Input Data Item Item Terminals Default Room Status Change for Own Extension MLT, SLT Room Status Change for Other Extension MLT, SLT Room Status Output Hotel Room Monitor MLT, SLT Set Hotel PMS Code Restriction MLT = Multiline Terminal...
  • Page 145: Service Code Setup, Administrative (for Special Access)

    UNIVERGE SV8100 Issue 1.0 Program 11 : System Numbering 11-15 : Service Code Setup, Administrative (for Special Access) Level: Description Use Program 11-15 : Service Code Setup, Administrative (for Special Access) to customize the special access Service Codes which are used by the administrator in the Hotel/Motel feature.
  • Page 146 Issue 1.0 UNIVERGE SV8100 Input Data Item Related Item Terminals Default Program Transfer to Incoming Ring Group Setting --- Not Used --- Ethernet Port Reset 92-04 Extension Data Swap Remote Access from DISA 22-02 Setting Modem Access MLT = Multiline Terminal...
  • Page 147: Single Digit Service Code Setup

    UNIVERGE SV8100 Issue 1.0 Program 11 : System Numbering 11-16 : Single Digit Service Code Setup Level: Description Use Program 11-16 : Single Digit Service Code Setup to customize the one-digit Service Codes used when a busy or ring back signal is heard. You can customize additional Service Codes in Programs 11-10 ~ 11-15.
  • Page 148 Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Refer to the Input Data chart on previous pages. 2 - 108 Program 11 : System Numbering...
  • Page 149: Acd Group Pilot Number

    UNIVERGE SV8100 Issue 1.0 Program 11 : System Numbering 11-17 : ACD Group Pilot Number Level: Description to assign the ACD Master Number for Program 11-17 : ACD Group Pilot Number each ACD Group. This is the number users dial to transfer calls to the ACD Group.
  • Page 150: Dial Extension Analyze Table

    Issue 1.0 UNIVERGE SV8100 Program 11 : System Numbering 11-20 : Dial Extension Analyze Table Level: Description to define the dial type based on Program 11-20 : Dial Extension Analyze Table three or more digits. This program is only relevant if digits in 11-01-01 are set to 9 (Dial Extension Analyze).
  • Page 151: Program 12 : Night Mode Setup

    Program 12 : Night Mode Setup 12-01 : Night Mode Function Setup Level: Description Use Program 12-01 : Night Mode Function Setup to set up the Night Mode options. Refer to the following chart for a description of each option, its range and default setting.
  • Page 152: Automatic Night Service Patterns

    Issue 1.0 UNIVERGE SV8100 Program 12 : Night Mode Setup 12-02 : Automatic Night Service Patterns Level: Description Use Program 12-02 : Automatic Night Service Patterns to define the daily pattern of the Automatic Mode Switching. Each Mode Group has 10 patterns. These patterns are used in Programs 12-03 and 12-04.
  • Page 153 UNIVERGE SV8100 Issue 1.0 Time Pattern 2 0:00 0:00 Mode 2 (night) Time setting 01: 00:00 to 00:00 Mode 2 (night) Default All groups, all patterns : 00:00 to 00:00 = Mode 1 Time Pattern 1 Set Time Number Start Time...
  • Page 154: Weekly Night Service Switching

    Issue 1.0 UNIVERGE SV8100 Program 12 : Night Mode Setup 12-03 : Weekly Night Service Switching Level: Description Use Program 12-03 : Weekly Night Service Switching to define a weekly schedule of night-switch settings. Input Data Night Mode Service Group Number...
  • Page 155 UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference Night Service Programming Manual 2 - 115...
  • Page 156: Holiday Night Service Switching

    Issue 1.0 UNIVERGE SV8100 Program 12 : Night Mode Setup 12-04 : Holiday Night Service Switching Level: Description Use Program 12-04 : Holiday Night Service Switching to define a yearly schedule of holiday night-switch settings. This schedule is used for the setting of special days when the company is expected to be closed, such as a national holiday.
  • Page 157: Night Mode Group Assignment For Extensions

    UNIVERGE SV8100 Issue 1.0 Program 12 : Night Mode Setup 12-05 : Night Mode Group Assignment for Extensions Level: Description Use Program 12-05 : Night Mode Group Assignment for Extensions to a assign Day/Night Mode Group for each extension. Input Data...
  • Page 158: Night Mode Group Assignment For Trunks

    Issue 1.0 UNIVERGE SV8100 Program 12 : Night Mode Setup 12-06 : Night Mode Group Assignment for Trunks Level: Description Use Program 12-06 : Night Mode Group Assignment for Trunks to assign a Day/ Night Mode Group for each trunk port.
  • Page 159: Text Data For Night Mode

    UNIVERGE SV8100 Issue 1.0 Program 12 : Night Mode Setup 12-07 : Text Data for Night Mode Level: Description Use Program 12-07 : Text Data for Night Mode to make an original text message which is displayed on an LCD of Multiline telephone in each Mode.
  • Page 160: Night Mode Service Range

    Issue 1.0 UNIVERGE SV8100 Program 12 : Night Mode Setup 12-08 : Night Mode Service Range Level: Description Use Program 12-08 : Night Mode Service Range to define the changing range of toggle key for each Day/Night Mode. Input Data...
  • Page 161: Program 13 : Abbreviated Dialing

    Program 13 : Abbreviated Dialing 13-01 : Speed Dialing Option Setup Level: Description to define the Speed Dialing Program 13-01 : Speed Dialing Function Setup functions. Program Input Data Item Related Item Input Data Default Program Speed Dialing Auto Outgoing = Trunk 13-05 Call Mode...
  • Page 162: Group Speed Dialing Bins

    Issue 1.0 UNIVERGE SV8100 Program 13 : Abbreviated Dialing 13-02 : Group Speed Dialing Bins Level: Description to define the range of bin numbers to Program 13-02 : Group Speed Dialing Bins be used by each Speed Dialing group. (Refer to...
  • Page 163: Speed Dialing Group Assignment For Extensions

    UNIVERGE SV8100 Issue 1.0 Program 13 : Abbreviated Dialing 13-03 : Speed Dialing Group Assignment for Extensions Level: Description Use Program 13-03 : Speed Dialing Group Assignment for Extensions to assign Speed Dialing Group for each extension. There are 64 available Speed Dialing groups.
  • Page 164: Speed Dialing Number And Name

    Issue 1.0 UNIVERGE SV8100 Program 13 : Abbreviated Dialing 13-04 : Speed Dialing Number and Name Level: Description Use Program 13-04 : Speed Dialing Number and Name to store Speed Dialing data in the Speed Dialing areas. This program is also used to define the names assigned to the Speed Dialing numbers.
  • Page 165 UNIVERGE SV8100 Issue 1.0 Item Related Item Input Data Default Program Incoming Ring Pattern 13-04-03 Incoming Ring Pattern 0 = Normal Pattern 1 ~ 4 = Tone Pattern (1~4) 5 ~ 9 = Scale Pattern (1~5) Conditions None Feature Cross Reference Speed Dial –...
  • Page 166: Speed Dial Trunk Group

    Issue 1.0 UNIVERGE SV8100 Program 13 : Abbreviated Dialing 13-05 : Speed Dial Trunk Group Level: Description Use Program 13-05 : Speed Dialing Trunk Group to define the trunk group to be seized for each Speed Dialing number. If this program has an entry of ‘0’ (no setting), then seizing a line follows the trunk access group routing of the caller’s extension (refer to Program 14-06).
  • Page 167: Telephone Book Dial Number And Name

    UNIVERGE SV8100 Issue 1.0 Program 13 : Abbreviated Dialing 13-07 : Telephone Book Dial Number and Name Level: Description Use Program 13-07 : Telephone Book Dial Number and Name to set up the dial number and name of each Telephone Book Number.
  • Page 168: Telephone Book System Name

    Issue 1.0 UNIVERGE SV8100 Program 13 : Abbreviated Dialing 13-08 : Telephone Book System Name Level: Description Use Program 13-08 : Telephone Book System Name to set up the name of the Telephone Book. Input Data Telephone Book Number 0~100...
  • Page 169: Telephone Book Group Name

    UNIVERGE SV8100 Issue 1.0 Program 13 : Abbreviated Dialing 13-09 : Telephone Book Group Name Level: Description Use Program 13-09 : Telephone Book Group Name to set up the group name of the Telephone Book. Input Data Telephone Book Number 0~100 Item No.
  • Page 170: Telephone Book Routing

    Issue 1.0 UNIVERGE SV8100 Program 13 : Abbreviated Dialing 13-10 : Telephone Book Routing Level: Description Use Program 13-10 : Telephone Book Routing to set up outgoing mode when using the Telephone Book. Trunk outgoing mode follows Program 14-06 setting.
  • Page 171: Program 14 : Trunk, Basic Setup

    Program 14 : Trunk, Basic Setup 14-01 : Basic Trunk Data Setup Level: Description Use Program 14-01 : Basic Trunk Data Setup to set the basic options for each trunk port. Refer to the chart below for a description of each option, its Program range and default setting.
  • Page 172 Issue 1.0 UNIVERGE SV8100 Item Related Item Input Data Default Program 1~63 32 (0dB) Transmit Gain Level for Conference and (-15.5dB ~ Transfer Calls +15.5dB in 0.5dB Use this option to intervals) select the CODEC gain type used by the...
  • Page 173 UNIVERGE SV8100 Issue 1.0 Item Related Item Input Data Default Program = Disable Private Line Private Line (Normal) = Enable Private Line (Private Line) DTMF Tones for = Disable Outgoing Calls (No) Use this option to = Enable enable (1) or disable...
  • Page 174 Issue 1.0 UNIVERGE SV8100 Item Related Item Input Data Default Program = Disable 24-01-01 Forced Release of Held Call (No) 24-01-05 Use this option to = Enable enable/disable forced (Yes) release for calls on Hold. If enabled, the system disconnects a...
  • Page 175 UNIVERGE SV8100 Issue 1.0 Item Related Item Input Data Default Program = Disable 14-01-21 Block Outgoing Caller ID (No) Allow (1) or prevent = Enable (0) the system from (Yes) automatically blocking outgoing Caller ID information when a user places a call. If allowed (i.e.
  • Page 176 Issue 1.0 UNIVERGE SV8100 Item Related Item Input Data Default Program = Disable 20-28-01 Continued/ Discontinued (No) 20-28-02 Trunk-to-Trunk = Enable Conversation 20-28-03 (Yes) Enable (1) or Disable 24-02-07 (0) the ability to dial a 24-02-10 service code code to...
  • Page 177 UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference Refer to features in the Input Data table. Programming Manual 2 - 137...
  • Page 178: Analog Trunk Data Setup

    Issue 1.0 UNIVERGE SV8100 Program 14 : Trunk, Basic Setup 14-02 : Analog Trunk Data Setup Level: Description Use Program 14-02 : Analog Trunk Data Setup to set the basic options for each analog trunk port. Refer to the table below for a description of each option, its range and default setting.
  • Page 179 UNIVERGE SV8100 Issue 1.0 Item Related Item Input Data Default Program = No Pause (No) 21-01-06 Pause at 1st Digit after Line Seize in Manual Dial Mode = Pause (Yes) DP to DTMF Conversion Options = Automatic 21-01-03 = Automatic and...
  • Page 180 Issue 1.0 UNIVERGE SV8100 Item Related Item Input Data Default Program = Disable (No) Trunk-to-Trunk Limitation = Enable (Yes) Loop Start/Ground Start = Loop Start (Loop) = Ground Start (Ground) --- Not Used --- Sync. Ringing = Disable = Enable Use this to specify whether or not CO/ PBX calls follow Synchronous Ringing.
  • Page 181: Behind Pbx Setup

    UNIVERGE SV8100 Issue 1.0 Program 14 : Trunk, Basic Setup 14-04 : Behind PBX Setup Level: Description Use Program 14-04 : Behind PBX Setup to indicate if the trunk is installed behind a PBX. There is one item for each mode.
  • Page 182: Trunk Group

    Issue 1.0 UNIVERGE SV8100 Program 14 : Trunk, Basic Setup 14-05 : Trunk Group Level: Description Use Program 14-05 : Trunk Group to assign trunks to Trunk Groups. You can also assign the outbound priority for trunks within the group. When users dial up the trunk group, they seize the trunks in the order you specify in the outbound priority entry.
  • Page 183: Trunk Group Routing

    UNIVERGE SV8100 Issue 1.0 Program 14 : Trunk, Basic Setup 14-06 : Trunk Group Routing Level: Description Use Program 14-06 : Trunk Group Routing to set up an outbound routing table for the trunk groups you assigned in Program 14-05. When users dial 9, the system routes their calls in the order (priority) specified.
  • Page 184 Issue 1.0 UNIVERGE SV8100 Input Data Route Table Number 001~100 Item Priority Order Related Input Data Number Program 14-01-07 0 = Not Specify 14-05 1~100 : (Trunk Group Number) 15-01-02 1001~1100 : (1000 + Route Table 21-02 Number) Default Route 1, Order Number 1 = 1 (Trunk Group 1).
  • Page 185: Trunk Access Map Setup

    UNIVERGE SV8100 Issue 1.0 Program 14 : Trunk, Basic Setup 14-07 : Trunk Access Map Setup Level: Description Use Program 14-07 : Trunk Access Map Setup to set up the Trunk Access Maps. This sets an extension access options for trunks. For example, an extension can only place outgoing calls on trunks to which it has outgoing access.
  • Page 186 Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Central Office Calls, Answering Central Office Calls, Placing 2 - 146 Program 14 : Trunk, Basic Setup...
  • Page 187: Music On Hold Source For Trunks

    UNIVERGE SV8100 Issue 1.0 Program 14 : Trunk, Basic Setup 14-08 : Music on Hold Source for Trunks Level: Description Use Program 14-08 : Music on Hold Source for Trunks to define a Music on Hold source for a trunk as either the ACI or COI port.
  • Page 188: Conversation Recording Destination For Trunks

    Issue 1.0 UNIVERGE SV8100 Program 14 : Trunk, Basic Setup 14-09 : Conversation Recording Destination for Trunks Level: Description Use Program 14-09 : Conversation Recording Destination for Trunks to set the ACI Conversation Recording destination for each trunk. If both Programs 14-09 and 15-12 define a destination, the destination in Program 15-12 is followed.
  • Page 189: Id Setup For Ip Trunk

    UNIVERGE SV8100 Issue 1.0 Program 14 : Trunk, Basic Setup 14-11 : ID Setup for IP Trunk Level: Description Use Program 14-11 : ID Setup for IP Trunk to set the ID of each IP Trunk. This program refers to incoming and outgoing IP Trunk calls. The ID is sent on an outgoing IP Trunk call.
  • Page 190: Sip Register Id Setup For Ip Trunk

    Issue 1.0 UNIVERGE SV8100 Program 14 : Trunk, Basic Setup 14-12 : SIP Register ID Setup for IP Trunk Level: Description Use Program 14-12 : SIP Register ID Setup for IP Trunk to define the SIP Register ID for IP Trunks.
  • Page 191: Ccis System Route Id

    UNIVERGE SV8100 Issue 1.0 Program 14 : Trunk, Basic Setup 14-13 : CCIS System Route ID Level: Description Use Program 14-13 : CCIS System Route ID to define the CCIS route ID to the trunk group used for K-CCIS. Input Data...
  • Page 192: Ccis Trunk Cic Assignment

    Issue 1.0 UNIVERGE SV8100 Program 14 : Trunk, Basic Setup 14-14 : CCIS Trunk CIC Assignment Level: Description Use Program 14-14 : CCIS Trunk CIC Assignment to define the CIC (Circuit Identifier Code) to each voice channel (trunk port) used for K-CCIS.
  • Page 193: Program 15 : Extension, Basic Setup

    Program 15 : Extension, Basic Setup 15-01 : Basic Extension Data Setup Level: Description Use Program 15-01 : Basic Extension Data Setup to define the basic settings for each extension. Program Input Data Extension Number Maximum eight digits Item Related Item Input Data Default...
  • Page 194 Issue 1.0 UNIVERGE SV8100 Item Related Item Input Data Default Program 0 = Disable 10-03-05 ISDN Caller ID 20-08-13 1 = Enable If both Program 15-01-04 and 10-03-05 are enabled, the system includes Caller ID in the Setup message as Presentation Allowed.
  • Page 195: Multiline Telephone Basic Data Setup

    UNIVERGE SV8100 Issue 1.0 Program 15 : Extension, Basic Setup 15-02 : Multiline Telephone Basic Data Setup Level: Description Use Program 15-02 : Multiline Telephone Basic Data Setup to set up various Multiline telephone options. Input Data Extension Number Maximum eight digits...
  • Page 196 Issue 1.0 UNIVERGE SV8100 Item Related Item Input Data Default Program = High Extension Ring Tone = Medium Use this option to set the tone = Low (pitch) of the incoming extension call ring for the extension port you = Ring Tone 1 are programming.
  • Page 197 UNIVERGE SV8100 Issue 1.0 Item Related Item Input Data Default Program = Off Callback Automatic Answer = On Use this option to enable or disable automatic answer of calls recalling to a station. For example, if a Transfer Recall or Hold Recall is...
  • Page 198 Issue 1.0 UNIVERGE SV8100 Item Related Item Input Data Default Program = 4800 15-02-19 Baud Rate for CTA Port = 9600 Select the baud rate to be used by = 19200 the CTA Adapter. Virtual Extension Access Mode = DSS...
  • Page 199 UNIVERGE SV8100 Issue 1.0 Item Related Item Input Data Default Program = Conference Conference Key Mode = Transfer This option allows an extension Conf key to be programmed for Conference or for Transfer. When set for Transfer (1), the user places...
  • Page 200 Issue 1.0 UNIVERGE SV8100 Item Related Item Input Data Default Program 0 = Trunk Mode Call Register Mode 1 = Extension/Trunk Mode The Caller ID Scroll stores Trunk calls only (0), or both Internal and Trunk calls (1). 15-02-28 Message Waiting Lamp Cycle for...
  • Page 201 UNIVERGE SV8100 Issue 1.0 Item Related Item Input Data Default Program 0 = No Switch to Speaker Ring Headset Ring Duration 1 = 10 seconds 2 = 20 seconds 3 = 30 seconds 4 = 40 seconds 5 = 50 seconds...
  • Page 202: Table 2-4 Lamp Cycle On/off Timing Pattern

    Issue 1.0 UNIVERGE SV8100 Table 2-4 Lamp Cycle On/Off Timing Pattern Programs 15-02-35, 36, and 38 Input Cycle Cycle 1 500ms – ON / 500ms – OFF Cycle 2 250ms – ON / 250ms – OFF Cycle 3 125ms – ON / 125ms – OFF Cycle 4 125ms –...
  • Page 203: Single Line Telephone Basic Data Setup

    = DTMF Use this option to tell the system the type of dialing the connected telephone uses. For the UNIVERGE SV8100 Wireless telephones to function correctly, this must be set to 0 (dial pulse). If this option is set for DTMF, after an outside call is placed, the system cannot dial any additional digits.
  • Page 204 Issue 1.0 UNIVERGE SV8100 Item Related Item Input Data Default Program Extension Polarity Reverse = Disable (Off) Not Used in U.S. -- = Enable Do Not Change Default Entry as DTMF issues (On) may arise with voice mail. Enabled On-Hook When Holding (SLT)
  • Page 205 UNIVERGE SV8100 Issue 1.0 Item Related Item Input Data Default Program Dial Tone Select = Normal = New DT When the function of MW has been set from another extension or VM, the dial tone upon off hook is selected.
  • Page 206: Ip Telephone Terminal Basic Data Setup

    Issue 1.0 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-05 : IP Telephone Terminal Basic Data Setup Level: Description Use Program 15-05 : IP Telephone Terminal Basic Data Setup to set up the basic settings for an IP telephone.
  • Page 207 UNIVERGE SV8100 Issue 1.0 Item Related Item Input Data Default Description Program Up to 24 characters None 15-05-01 Authentication Assign the authentication Password password for SIP single line telephones. 0 = Nickname Calling Party The part of the Invite Display Info...
  • Page 208 Issue 1.0 UNIVERGE SV8100 Item Related Item Input Data Default Description Program 0 = No Setting 30-01 Side Option This is a read only program Additional Data 30-02 that shows the DSS console 1~32 = DSS Console 30-03 number when one is...
  • Page 209 UNIVERGE SV8100 Issue 1.0 Item Related Item Input Data Default Description Program 0 = Do Not Play DTMF Play during 1 = Play Conversation at Receive Extension Alarm Tone 0 = Off during 1 = On Conversation (RTP packet loss alarm)
  • Page 210: Trunk Access Map For Extensions

    Issue 1.0 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-06 : Trunk Access Map for Extensions Level: Description Use Program 15-06 : Trunk Access Map for Extensions to define the trunk access map for each extension. An extension can only place outgoing calls on trunks to which it has outgoing access.
  • Page 211: Programmable Function Keys

    UNIVERGE SV8100 Issue 1.0 Program 15 : Extension, Basic Setup 15-07 : Programmable Function Keys Level: Description Use Program 15-07 : Programmable Function Keys to assign functions to a multiline terminal line keys. For certain functions, you can append data to the key basic function. For example, the function 26 appended by data 1 makes a Group Call Pickup key for Pickup Group 1.
  • Page 212 Issue 1.0 UNIVERGE SV8100 Item Line Key Function Number Additional Data Number 1~48 0~99 Refer to Function Number List. (Normal Function Code) (Service Code 751 by default) * 00 ~ *99 (Appearance Function Code) (Service Code 752 by default) Default Programmable keys 1~8 are Trunk Line keys (key 1 = Trunk Line 1, key 2 = Trunk Line 2, etc.).
  • Page 213 UNIVERGE SV8100 Issue 1.0 Function Number List (Continued) [1] Normal Function Code (00 ~ 99) (Service Code 751) Function Function Additional Data LED Indication Number Slow Blink (Red): Forwarded Call Forward – Busy Call Forward – No Answer Slow Blink (Red): Forwarded Slow Blink (Red): Forwarded Call Forward –...
  • Page 214 Issue 1.0 UNIVERGE SV8100 Function Number List (Continued) [1] Normal Function Code (00 ~ 99) (Service Code 751) Function Function Additional Data LED Indication Number Step Call None DND/FWD Override Call None Message Waiting None Rapid Blink (Red): While being...
  • Page 215 UNIVERGE SV8100 Issue 1.0 Function Number List (Continued) [1] Normal Function Code (00 ~ 99) (Service Code 751) Function Function Additional Data LED Indication Number Blink (Red): Active General Purpose LED Operation Blink (Red): Active General Purpose LED Indication Blink (Red): Active...
  • Page 216 Issue 1.0 UNIVERGE SV8100 Function Number List (Continued) [1] Normal Function Code (00 ~ 99) (Service Code 751) Function Function Additional Data LED Indication Number Red On: Set Up for All Calls Automated Attendant Extension Number or Pilot (In-Skin) Number...
  • Page 217 UNIVERGE SV8100 Issue 1.0 Function Number List (Continued) [1] Normal Function Code (00 ~ 99) (Service Code 751) Function Function Additional Data LED Indication Number Door Box Access Key Door Box Number (1~8) On: Door Box Busy Off: Door Box Idle...
  • Page 218 Issue 1.0 UNIVERGE SV8100 Function Number List (Continued) [2] Appearance Function Level (*00 ~*99) (Service Code 752) Red On: Under Off Duty ACD Off Duty Mode Slow Blink (Red): Under Reservation Red On: ACD Operation End ACD Start/End ACD Terminal Speech...
  • Page 219 UNIVERGE SV8100 Issue 1.0 LED Indication Reference: ON = LED pattern 7 (On). OFF = LED pattern 0 (Off). Rapid Blink = LED pattern 3 (RW). Slow Blink (General Function Level) = LED pattern 5 (IL). Slow Blink (Appearance Function Level) = LED pattern 1 (FL).
  • Page 220 Issue 1.0 UNIVERGE SV8100 Conditions When a key is programmed using service code 752, that key cannot be programmed with a function using the 751 code until the key is undefined (000). For example with a Park Key programmed by dialing 752 + 04 must be undefined by dialing 752 + 000 before it can be programmed as a Voice Over key by dialing 751 + 48.
  • Page 221: Incoming Virtual Extension Ring Tone Setup

    UNIVERGE SV8100 Issue 1.0 Program 15 : Extension, Basic Setup 15-08 : Incoming Virtual Extension Ring Tone Setup Level: Description Use Program 15-08 : Incoming Virtual Extension Ring Tone Setup to assign a ring tone range (0~4) to incoming virtual extensions assigned to a Virtual Extension key (Program 15-07).
  • Page 222: Table 2-6 Program 15-08 - Incoming Signal Frequency Patterns

    Issue 1.0 UNIVERGE SV8100 Table 2-6 Program 15-08 – Incoming Signal Frequency Patterns Incoming Signal Frequency Type Frequency 1 Frequency 2 Modulation Pattern Pattern 1 High 1100 1400 16Hz Middle 16Hz 16Hz Pattern 2 High 1100 1400 Middle Pattern 3...
  • Page 223: Virtual Extension Ring Assignment

    UNIVERGE SV8100 Issue 1.0 Program 15 : Extension, Basic Setup 15-09 : Virtual Extension Ring Assignment Level: Description Use Program 15-09 : Virtual Extension Ring Assignment to assign the ringing options for an extension Virtual Extension Key or Virtual Extension Group Answer Key which is defined in Program 15-07.
  • Page 224: Incoming Virtual Extension Ring Tone Order Setup

    Issue 1.0 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-10 : Incoming Virtual Extension Ring Tone Order Setup Level: Description Use Program 15-10 : Incoming Virtual Extension Ring Tone Order Setup to set the priority (1~4) for the Virtual Extension Ring Tones set in Program 15-08. When Virtual Extension calls ring an extension simultaneously, the tone with the highest order number (e.g., 1) rings.
  • Page 225 UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference None Programming Manual 2 - 185...
  • Page 226: Virtual Extension Delayed Ring Assignment

    Issue 1.0 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-11 : Virtual Extension Delayed Ring Assignment Level: Description Use Program 15-11 : Virtual Extension Delayed Ring Assignment to assign the delayed ringing options for an extension Virtual Extension or Virtual Extension Group Answer keys (defined in Program 15-09).
  • Page 227: Conversation Recording Destination For Extensions

    UNIVERGE SV8100 Issue 1.0 Program 15 : Extension, Basic Setup 15-12 : Conversation Recording Destination for Extensions Level: Description Use Program 15-12 : Conversation Recording Destination for Extensions to set the ACI Conversation Recording destination for each extension. If both Programs 14-09 and 15-12 define a destination, the destination in Program 15-12 is followed.
  • Page 228: Programmable One-touch Keys

    Use Program 15-14 : Programmable One-Touch Keys to define the One-Touch key data for each multiline terminal. For each UNIVERGE SV8100 Wireless telephone to use the Transfer When Out of Range feature, enter the destination number (up to 24 digits) and name (up to 12 characters) into One-Touch bin 10.
  • Page 229: Sip Register Id Setup For Extension

    UNIVERGE SV8100 Issue 1.0 Program 15 : Extension, Basic Setup 15-16 : SIP Register ID Setup for Extension Level: Description Use Program 15-16 : SIP Register Setup for Extension to define the SIP Register ID for Extensions. Input Data Extension Number...
  • Page 230: Co Message Waiting Indication

    Issue 1.0 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-17 : CO Message Waiting Indication Level: Description Use Program 15-17 : CO Message Waiting Indication to set the message waiting LED Flash assignment on each CO line. Input Data...
  • Page 231: Virtual Extension Key Enhanced Options

    UNIVERGE SV8100 Issue 1.0 Program 15 : Extension, Basic Setup 15-18 : Virtual Extension Key Enhanced Options Level: Description Use Program 15-18 : Virtual Extension Key Enhanced Options to define the operation when a Virtual Extension Key is pressed. Input Data...
  • Page 232: System Telephone Book Setup For Extension

    Issue 1.0 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-19 : System Telephone Book Setup for Extension Level: Description Use Program 15-19 : System Telephone Book Setup for Extension to set the operations of the Telephone Book for each extension.
  • Page 233: Lcd Line Key Name Assignment

    UNIVERGE SV8100 Issue 1.0 Program 15 : Extension, Basic Setup 15-20 : LCD Line Key Name Assignment Level: Description Use Program 15-20 : LCD Line Key Name Assignment to assigns a name to each LCD Line Key of the SV8100 telephones and ADM option. Up to 13 characters can be assigned.
  • Page 234: Mobile Extension Setup

    Issue 1.0 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-22 : Mobile Extension Setup Level: Description Use Program 15-22 : Mobile Extension Setup to set the system information for the Mobile Extension feature. Input Data Extension Number Up to eight digits...
  • Page 235: Program 16 : Department Group Setup

    Program 16 : Department Group Setup 16-01 : Department Group Basic Data Setup Level: Description Use Program 16-01 : Department Group Basic Data Setup to set the function mode for each department group. There are 64 available Department Program Groups. Input Data Department Group Number 1~64...
  • Page 236 Issue 1.0 UNIVERGE SV8100 Item Related Item Input Data Default Program = Last extension is Hunting Mode called and hunting Use this option to set the action is stopped taken when a call reaches the = Circular last extension in the Department...
  • Page 237 UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference Department Calling Programming Manual 2 - 197...
  • Page 238: Department Group Assignment For Extensions

    Issue 1.0 UNIVERGE SV8100 Program 16 : Department Group Setup 16-02 : Department Group Assignment for Extensions Level: Description Use Program 16-02 : Department Group Assignment for Extensions to set the Department Groups. The system uses these groups (64 Department Groups) for Department Calling.
  • Page 239: Secondary Department Group

    UNIVERGE SV8100 Issue 1.0 Program 16 : Department Group Setup 16-03 : Secondary Department Group Level: Description Use Program 16-03 : Secondary Department Group to set a second Department Group for extensions. Up to 16 extensions can be assigned per a Department Group.
  • Page 240: Call Restriction Between Department Groups

    Issue 1.0 UNIVERGE SV8100 Program 16 : Department Group Setup 16-04 : Call Restriction Between Department Groups Level: Description Use Program 16-04 : Call Restriction Between Department Groups to set internal calls between members of different Department (Station) groups that can be restricted on a per group basis.
  • Page 241: Program 20 : System Option Setup

    Program 20 : System Option Setup 20-01 : System Options Level: Description Use Program 20-01 : System Options to set various system options. Program Input Data Item Related Item Input Data Default Description Program Operator Access = Step Call Use this program to set up priority of 20-17 Mode a call when calling an operator...
  • Page 242 Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Refer to the Input Data table at the beginning of this section. 2 - 202 Program 20 : System Option Setup...
  • Page 243: System Options For Multiline Telephones

    UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-02 : System Options for Multiline Telephones Level: Description Use Program 20-02 : System Options for Multiline Telephones to set various system options for multiline telephones. Input Data Item Related...
  • Page 244 Issue 1.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Input Data Default Programming Disconnect Supervision = Disable (Off) = Enable (On) Use this option to enable or disable disconnect supervision for the system trunks. Time Before Shifting to = No shift...
  • Page 245 UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference None Programming Manual 2 - 205...
  • Page 246: System Options For Single Line Telephones

    Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-03 : System Options for Single Line Telephones Level: Description Use Program 20-03 : System Options for Single Line Telephones to set up various options for single line telephones. Input Data...
  • Page 247 UNIVERGE SV8100 Issue 1.0 Input Data Item Related Item Input Data Default Program Dial Sending Start Time for SLT or ARS 0~64800 seconds 20-03-03 When ARS or an analog extension user accesses a trunk and dials an outside call, the system waits this interval before outdialing the first digit.
  • Page 248: System Options For Virtual Extensions

    Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-04 : System Options for Virtual Extensions Level: Description Use Program 20-04 : System Options for Virtual Extensions to set up various system options for Virtual Extensions. There are 256 available virtual extension ports.
  • Page 249: Class Of Service For Extensions

    UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-06 : Class of Service for Extensions Level: Description Use Program 20-06 : Class of Service for Extensions to assign a Class of Service (COS) to an extension. There are 15 Classes of Service that can be assigned. To specify the options in each Class of Service, refer to Programs 20-07 through 20-13.
  • Page 250: Class Of Service Options (administrator Level)

    Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-07 : Class of Service Options (Administrator Level) Level: Description Use Program 20-07 : Class of Service Options (Administrator Level) to define the administrator service availability for each extension Class of Service (COS).
  • Page 251 UNIVERGE SV8100 Issue 1.0 Default Item Input Related Item Data Program COS 15 1~14 Programmable Function Key 0 = Off Programming (Appearance Level) 1 = On 11-11-38 Turns off or on the ability for an extension to 20-13-18 program the Appearance function keys using Service Code 752.
  • Page 252 Issue 1.0 UNIVERGE SV8100 Default Item Input Related Item Data Program COS 15 1~14 Dial-In Mode Switch 0 = Off 11-10-35 1 = On 0 = Off 25-01-07 Do-Not-Call Administrator 15-07-89 1 = On 20-01-19 --- Not Used --- 0 = Off...
  • Page 253: Class Of Service Options (outgoing Call Service)

    UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-08 : Class of Service Options (Outgoing Call Service) Level: Description Use Program 20-08 : Class of Service Options (Outgoing Call Service) to define the outgoing call feature availability for each extension Class of Service (COS).
  • Page 254 Issue 1.0 UNIVERGE SV8100 Default Item Input Related Item Data Program 01-14 Hotline/Extension Ringdown 0 = Off 1 = On Turns off or on Ringdown Extension for extensions with this COS. Signal/Voice Call 0 = Off 1 = On Turns off or on an extension allowing it to force Handsfree Answerback or Forced Intercom Ringing for outgoing Intercom calls.
  • Page 255 UNIVERGE SV8100 Issue 1.0 Default Item Input Related Item Data Program 01-14 Automatic Trunk Seizing by Pressing SPK 0 = Off 1 = On The ability of an extension to automatically access Trunk Route when going off hook via the speaker key.
  • Page 256: Class Of Service Options (incoming Call Service)

    Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-09 : Class of Service Options (Incoming Call Service) Level: Description Use Program 20-09 : Class of Service Options (Incoming Call Service) to define the incoming call feature availability for each extension Class of Service (COS).
  • Page 257 UNIVERGE SV8100 Issue 1.0 Default Item Input Related Item Data Program 01~14 0 = Off Signal/Voice Call 1 = On 11-11-15, Turn off or on an extension ability to enable 11-11-16 Handsfree Answerback or Forced Intercom Ringing for their incoming Intercom calls.
  • Page 258: Class Of Service Options (answer Service)

    Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-10 : Class of Service Options (Answer Service) Level: Description Use Program 20-10 : Class of Service Options (Answer Service) to define the answer feature availability for each extension Class of Service (COS).
  • Page 259 UNIVERGE SV8100 Issue 1.0 Default Item Input Item Data 01~14 0 = Off Virtual Extension Off-Hook Answer 1 = On Turns off or on an extension to answer an incoming call on a Call Arrival (CAR)/Secondary Incoming Extension (SIE)/ Virtual Extension simply by lifting the handset.
  • Page 260: Class Of Service Options (hold/transfer Service)

    Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-11 : Class of Service Options (Hold/Transfer Service) Level: Description Use Program 20-11 : Class of Service Options (Hold/Transfer Service) to define the Hold and Transfer feature availability for each extension Class of Service (COS).
  • Page 261 UNIVERGE SV8100 Issue 1.0 Default Item Item Input Data 01~14 Transfer Information Display 0 = Off 1 = On Turns off or on an extension ability for incoming Transfer preanswer display. Group Hold Initiate 0 = Off 1 = On Turns off or on an extension ability to initiate a Group Hold.
  • Page 262 Issue 1.0 UNIVERGE SV8100 Default Item Item Input Data 01~14 No Callback 0 = Off 1 = On Turns off or on an extension to receive callbacks. Restriction for Tandem Trunking on Hang Up 0 = Allow 1 = Deny...
  • Page 263: Class Of Service Options (charging Cost Service)

    UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-12 : Class of Service Options (Charging Cost Service) Level: Description Use Program 20-12 : Class of Service Options (Charging Cost Service) to define the Charging Cost service availability for each extension service class.
  • Page 264: Class Of Service Options (supplementary Service)

    Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-13 : Class of Service Options (Supplementary Service) Level: Description Use Program 20-13 : Class of Service Options (Supplementary Service) to define the supplementary feature availability for each extension Class of Service (COS).
  • Page 265 UNIVERGE SV8100 Issue 1.0 Default Item Related Item Input Data Programming 01~14 Conference 0 = Off 1 = On Turns off or on an extension user ability to initiate a conference or Meet-Me Conference. Privacy Release 0 = Off 1 = On Turns off or on an extension user ability to initiate a Voice Call Conference.
  • Page 266 Issue 1.0 UNIVERGE SV8100 Default Item Related Item Input Data Programming 01~14 Selectable Display Messaging (Text Messaging) 0 = Off 1 = On Turns off or on an extension user ability to use Selectable Display Messaging. Account Code/Toll Restriction Operator Alert...
  • Page 267 UNIVERGE SV8100 Issue 1.0 Default Item Related Item Input Data Programming 01~14 Connected Line Identification (COLP) 0 = Off 1 = On 0 = Off Deny Multiple Barge-Ins 1 = On Allows or Denies an extension from having multiple users Barge into their conversation.
  • Page 268 Issue 1.0 UNIVERGE SV8100 Default Item Related Item Input Data Programming 01~14 Live Monitor Enabling 0 = Off 1 = On Turn off or on an extension user ability to use Live Monitor. MIC Key Mode while Call Monitoring 0 = Enable...
  • Page 269: Class Of Service Options For Disa/e&m

    UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-14 : Class of Service Options for DISA/E&M Level: Description Use Program 20-14 : Class of Service Options for DISA/E&M to enable/disable DISA and tie line Class of Service options. You assign a DISA Class of Service to DISA users in Program 25-09.
  • Page 270 Issue 1.0 UNIVERGE SV8100 Default Item Input Item Data COS 1~15 External Paging 0 = Off 1 = On This option enables or disables a DISA or tie trunk caller ability to use the telephone system External Paging. Direct Trunk Access...
  • Page 271: Ring Cycle Setup

    UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-15 : Ring Cycle Setup Level: Description Use Program 20-15 : Ring Cycle Setup to define the ringing cycles for each ring type. Input Data Item Ringing Incoming Signal Type...
  • Page 272: Table 2-7 Ringing Cycles

    Issue 1.0 UNIVERGE SV8100 Table 2-7 Ringing Cycles Number Ringing Cycle On:2.0 / Off:4.0 On:1.0 / Off:2.0 On:0.5 / Off:0.5 On:0.25 / Off:0.25 On:0.5 / Off:0.5 / On:0.5 / Off:1.5 On:0.25 / Off:0.25 / On:0.25 / Off:5.25 On:0.375 / Off:0.25 / On:0.375 / Off:2.0 On:0.25 / Off:0.125 / On:0.25 / Off:0.125 / On:0.25 / Off:2.0...
  • Page 273: Selectable Display Messages

    UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-16 : Selectable Display Messages Level: Description Use Program 20-16 : Selectable Display Messages to enter the Selectable Display Messages. There are 20 alphanumeric messages, with up to 24 characters. Use the following chart when programming messages.
  • Page 274 Issue 1.0 UNIVERGE SV8100 When using DTP or DTU style telephones on the UNIVERGE SV8100 system, not all the same characters are available. Input Data Selectable Display Message Number 01~20 Item Input Data 24 characters Default Number Message IN MEETING UNTIL ##:## MEETING ROOM –...
  • Page 275: Univerge Sv8100 Issue

    UNIVERGE SV8100 Issue 1.0 Conditions Time value must be followed by two spaces. Feature Cross Reference Selectable Display Messages Programming Manual 2 - 235...
  • Page 276: Operator Extension

    Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-17 : Operator Extension Level: Description Use Program 20-17 : Operator Extension to designate an operator. When an extension user dials 0 or 9 (defined by Program 11-01 Type 5), calls go to the operator selected in this program.
  • Page 277: Service Tone Timers

    UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-18 : Service Tone Timers Level: Description Use Program 20-18 : Service Tone Timers to set the values for the system service tone timers. Refer to the following chart for a description of each option, its range and default setting.
  • Page 278 Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Distinctive Ringing, Tones, and Flash Patterns 2 - 238 Program 20 : System Option Setup...
  • Page 279: System Options For Caller Id

    UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-19 : System Options for Caller ID Level: Description Use Program 20-19 : System Options for Caller ID to define the system options for the Caller ID feature. Input Data...
  • Page 280: Message Setup For Non-caller Id Data

    Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-20 : Message Setup for Non-Caller ID Data Level: Description Use Program 20-20 : Message Setup for Non-Caller ID Data to define the messages which are displayed when no Caller ID information is received.
  • Page 281: System Options For Long Conversation

    UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-21 : System Options for Long Conversation Level: Description Use Program 20-21 : System Options for Long Conversation to define the system options for the Long Conversation feature. Input Data...
  • Page 282: System Options For Wireless - Dect Service

    Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-22 : System Options for Wireless – DECT Service Level: Description Use Program 20-22 : System Options for Wireless – DECT Service to define the time the system waits before determining the Wireless – DECT phone is out of range.
  • Page 283: System Options For Cti

    UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-23 : System Options for CTI Level: Description Use Program 20-23 : System Options for CTI to define the system options for the CTI feature. Input Data Item Item Input Data...
  • Page 284: Isdn Options

    Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-25 : ISDN Options Level: Description Use Program 20-25 : ISDN Options to define the ISDN system options. Input Data Item Item Input Data Default Send the Release Message After Subscriber Hangs...
  • Page 285 UNIVERGE SV8100 Issue 1.0 Input Data Item Item Input Data Default = Disable (Off) Automatic Changing System Clock When Date/ Time Information Element Received = Enable (On) Call Forward Options (Auto Connect Send) = Normal – No Message (Off) Incoming Calls Forwarded Out Automatically Return = Normal –...
  • Page 286: Multiplier Changing Co

    Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-26 : Multiplier Changing CO Level: Description Use Program 20-26 : Multiplier Changing CO to define the Multiplier for charging cost to each extension service class. Input Data Service Class...
  • Page 287: Trunk To Trunk Conversation

    UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-28 : Trunk to Trunk Conversation Level: Description Use Program 20-28 : Trunk to Trunk Conversation to define system options for Trunk to Trunk Conversation. Input Data Item Related Item...
  • Page 288: Timer Class For Extension

    Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-29 : Timer Class for Extension Level: Description Use Program 20-29 : Timer Class for Extension to assign the timer class to each extension. There are 16 Classes that can be assigned. You make eight entries for this Program, one for each Night Service Mode.
  • Page 289: Timer Class For Trunks

    UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-30 : Timer Class for Trunks Level: Description Use Program 20-30 : Timer Class for Trunks to assign the timer class to each trunk. There are 16 Classes that can be assigned. You make eight entries for this Program, one for each Night Service Mode.
  • Page 290: Timer Class Timer Assignment

    Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-31 : Timer Class Timer Assignment Level: Description Use Program 20-31 : Timer Class Timer Assignment to assign values to the timers on a class of service basis. Input Data...
  • Page 291 UNIVERGE SV8100 Issue 1.0 Item Related Item Input Data Default Programming Ring No Answer Alarm Time 0~64800 seconds 60 seconds 22-01-03 If a trunk rings a multiline telephone longer than this interval, the system changes the ring cadence. This indicates to the user that the call has been ringing too long.
  • Page 292 Issue 1.0 UNIVERGE SV8100 Item Related Item Input Data Default Programming Delayed Call Forwarding Time (Call Forward 0~64800 seconds 10 seconds 24-02-03 No Answer) If activated at an extension, Delayed Call Forwarding occurs after this time. This also sets how long a Transferred call waits at an extension forwarded to Voice Mail before routing to the called extension mailbox.
  • Page 293 UNIVERGE SV8100 Issue 1.0 Conditions These timers are used when an extension or trunk is assigned to a class from 1 to 16 in 20-29-01 or 20-30-01. When the timer class is set to 0, the system-wide timer is used.
  • Page 294: Extension's Operator Setting

    Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-35 : Extension’s Operator Setting Level: Description Use Program 20-35 : Extension’s Operator Setting to assign an extension to an operator group. Input Data Extension Number Up to eight digits...
  • Page 295: Trunk's Operator Setting

    UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-36 : Trunk’s Operator Setting Level: Description Use Program 20-36 : Trunk’s Operator Setting to assign a trunk to an operator group. Input Data Trunk Port Number 001~200 Item Item...
  • Page 296: Operator Extension Group Setup

    Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-37 : Operator Extension Group Setup Level: Description Use Program 20-37 : Operator Extension Group Setup to define the operator(s) in the operator group. Input Data Operator Group 1~15 Input Data...
  • Page 297: Operator Group Setting

    UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-38 : Operator Group Setting Level: Description Use Program 20-38 : Operator Group Setting to set up priority of a call when calling an operator telephone. Input Data Operator Group...
  • Page 298 Issue 1.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 258 Program 20 : System Option Setup...
  • Page 299: Program 21 : Outgoing Call Setup

    Program 21 : Outgoing Call Setup 21-01 : System Options for Outgoing Calls Level: Description Use Program 21-01 : System Options for Outgoing Calls to set the system options for Outgoing Call Service. Program Input Data Item Related Item Input Data Default Program Seizure Trunk Line Mode...
  • Page 300 Issue 1.0 UNIVERGE SV8100 Input Data Item Related Item Input Data Default Program Disconnect Time when Dial Tone 0~64800 (sec) not Detected If 14-02-11 is enabled, the system skips over a trunk if dial tone is not detected. This option pertains to calls...
  • Page 301 UNIVERGE SV8100 Issue 1.0 Input Data Item Related Item Input Data Default Program Dial E911 Routing Without Trunk = Trunk Access Access Code If enabled (1), an extension user can dial 911 (USA only) without first Required dialing a trunk access code or = Trunk pressing a line key.
  • Page 302 Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Central Office Calls, Placing 2 - 262 Program 21 : Outgoing Call Setup...
  • Page 303: Trunk Group Routing For Extensions

    UNIVERGE SV8100 Issue 1.0 Program 21 : Outgoing Call Setup 21-02 : Trunk Group Routing for Extensions Level: Description Use Program 21-02 : Trunk Group Routing for Extensions to assign Program 14-06 routes to extensions. Input Data Extension Number Maximum 8 digits...
  • Page 304: Trunk Group Routing For Trunks

    Issue 1.0 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-03 : Trunk Group Routing for Trunks Level: Description Use Program 21-03 : Trunk Group Routing for Trunks to set the Trunk Route Table for Automatic External Call Forward. The Route Table is set in Program 14-06.
  • Page 305: Toll Restriction Class For Extensions

    UNIVERGE SV8100 Issue 1.0 Program 21 : Outgoing Call Setup 21-04 : Toll Restriction Class for Extensions Level: Description Use Program 21-04 : Toll Restriction Class for Extensions to assign a Toll Restriction class to an extension. The details of Toll Restriction are defined in Program 21-05 and 21-06.
  • Page 306: Toll Restriction Class

    Issue 1.0 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-05 : Toll Restriction Class Level: Description to set the system Toll Restriction classes Program 21-05 : Toll Restriction Class (1~15). Input Data Toll Restriction Class Number 1~15 Item Related...
  • Page 307 UNIVERGE SV8100 Issue 1.0 Item Related Item Input Data Default Description Program 1~4 = Table 1, 2, 6~15 = 0 21-06-07 Restriction Table Set the tables 1~4 when referring to the table set up by 21-06-07. = Disable 3 = 1...
  • Page 308 Issue 1.0 UNIVERGE SV8100 Default Toll Restriction Class Item 01: International Call Restrict Table 02: International Call Permit Table 03: --- Not Used --- 04: Max. No. Digits Table Assign. 05: Common Permit Table 06: Common Restrict Table 07: Permit Code Table 08: Restrict Code Table 09: Restriction for Common Abbr.
  • Page 309: Toll Restriction Table Data Setup

    UNIVERGE SV8100 Issue 1.0 Program 21 : Outgoing Call Setup 21-06 : Toll Restriction Table Data Setup Level: Description to set the system Toll Restriction Program 21-06 : Toll Restriction Table Data Setup data. Dial 1-9, 0, , # can be entered in each table.
  • Page 310 Issue 1.0 UNIVERGE SV8100 Input Data Item Item Table Input Data Default Description Permit Code Dial This option lets you program the Table 1 4 = No Setting Table Permit Code Tables. If the system (Up to 12 (table) has Toll Restriction enabled, users...
  • Page 311 UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference None Programming Manual 2 - 271...
  • Page 312: Toll Restriction Override Password Setup

    Issue 1.0 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-07 : Toll Restriction Override Password Setup Level: Description Use Program 21-07 : Toll Restriction Override Password Setup to assign Toll Restriction Override codes to extension ports. Each code must have four digits, using any combination of 0~9, # and .
  • Page 313: Repeat Dial Setup

    UNIVERGE SV8100 Issue 1.0 Program 21 : Outgoing Call Setup 21-08 : Repeat Dial Setup Level: Description Use Program 21-08 : Repeat Dial Setup to define the automatic Repeat Dial data. Input Data Item Item Input Data Default 0~255 Repeat Redial Count...
  • Page 314: Dial Block Setup

    Issue 1.0 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-09 : Dial Block Setup Level: Description Use Program 21-09 : Dial Block Setup to define the Dial Blocking Toll Restriction Class and Dial Block Password to be used by the Supervisor extension.
  • Page 315: Dial Block Restriction Class Per Extension

    UNIVERGE SV8100 Issue 1.0 Program 21 : Outgoing Call Setup 21-10 : Dial Block Restriction Class Per Extension Level: Description Use Program 21-10 : Dial Block Restriction Class Per Extension to define the Toll Restriction Class to each extension when the extension is set for Dial Block Restriction.
  • Page 316: Extension Ringdown (hotline) Assignment

    Issue 1.0 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-11 : Extension Ringdown (Hotline) Assignment Level: Description Use Program 21-11 : Extension Ringdown (Hotline) Assignment to define the Hotline destination number for each extension number. Input Data Extension Number...
  • Page 317: Isdn Calling Party Number Setup For Trunks

    UNIVERGE SV8100 Issue 1.0 Program 21 : Outgoing Call Setup 21-12 : ISDN Calling Party Number Setup for Trunks Level: Description Use Program 21-12 : ISDN Calling Party Number Setup for Trunks to assign Calling Party Numbers for each trunk (maximum 16 digits per entry). When a call is...
  • Page 318: Isdn Calling Party Number Setup For Extensions

    Issue 1.0 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-13 : ISDN Calling Party Number Setup for Extensions Level: Description Use Program 21-13 : ISDN Calling Party Number Setup for Extensions to assign each extension a Calling Party Number (maximum 16 digits per entry). The calling number is the subscriber number of the dial-in number.
  • Page 319: Walking Toll Restriction Password Setup

    UNIVERGE SV8100 Issue 1.0 Program 21 : Outgoing Call Setup 21-14 : Walking Toll Restriction Password Setup Level: Description Use Program 21-14 : Walking Toll Restriction Password Setup to assign the password and Toll Restriction Class for Walking Toll Restriction. Each code is six digits long, using any combination of 0~9, and .
  • Page 320: Individual Trunk Group Routing For Extensions

    Issue 1.0 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-15 : Individual Trunk Group Routing for Extensions Level: Description Use Program 21-15 : Individual Trunk Group Routing for Extensions to designate the alternate trunk access route accessed when a user dials the Alternate Trunk Route Access Code.
  • Page 321: Ip Trunk (sip) Calling Party Number Setup For Trunk

    UNIVERGE SV8100 Issue 1.0 Program 21 : Outgoing Call Setup 21-17 : IP Trunk (SIP) Calling Party Number Setup for Trunk Level: Description Use Program 21-17 : IP Trunk (SIP) Calling Party Number Setup for Trunk set the SIP calling party number for individual trunks.
  • Page 322: Ip Trunk (h.323) Calling Party Number Setup For Extension

    Issue 1.0 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-18 : IP Trunk (H.323) Calling Party Number Setup for Extension Level: Description Use Program 21-18 : IP Trunk (H.323) Calling Party Number Setup for Extension to assign the Calling Party Number for each extension. The assigned number is sent to the exchange when the caller places an outgoing call.
  • Page 323: Ip Trunk (sip) Calling Party Number Setup For Extension

    UNIVERGE SV8100 Issue 1.0 Program 21 : Outgoing Call Setup 21-19 : IP Trunk (SIP) Calling Party Number Setup for Extension Level: Description Use Program 21-19 : IP Trunk (SIP) Calling Party Number Setup for Extension to set the SIP calling party number for an individual extension.
  • Page 324: Toll Restriction For Trunks (seized Trunk Basis Setting)

    Issue 1.0 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-21 : Toll Restriction for Trunks (Seized Trunk Basis Setting) Level: Description Use Program 21-21 : Toll Restriction for Trunks (Seized Trunk Basis Setting) to define the toll restriction class to each trunk. The details of toll restriction are defined by PRG 21-05 and 21-06.
  • Page 325: Co Message Waiting Indication - Call Back Settings

    UNIVERGE SV8100 Issue 1.0 Program 21 : Outgoing Call Setup 21-22 : CO Message Waiting Indication – Call Back Settings Level: Description Use Program 21-22 : CO Message Waiting Indication – Call Back Settings to define the settings of CO Message Waiting Indication.
  • Page 326 Issue 1.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 286 Program 21 : Outgoing Call Setup...
  • Page 327: Program 22 : Incoming Call Setup

    Program 22 : Incoming Call Setup 22-01 : System Options for Incoming Calls Level: Description Use Program 22-01 : System Options for Incoming Calls to define the system options for incoming calls. Program Input Data Item Related Item Input Data Default Description Program...
  • Page 328 Issue 1.0 UNIVERGE SV8100 Input Data Item Related Item Input Data Default Description Program DID Pilot Call No 0~64800 (sec) Answer Time DID to Trunk to 0~64800 (sec) Trunk no answer timer VRS Waiting = Enable This program sets up the operation...
  • Page 329: Incoming Call Trunk Setup

    UNIVERGE SV8100 Issue 1.0 Program 22 : Incoming Call Setup 22-02 : Incoming Call Trunk Setup Level: Description Use Program 22-02 : Incoming Call Trunk Setup to assign the incoming trunk type for each trunk. There is one item for each Night Service Mode.
  • Page 330 Issue 1.0 UNIVERGE SV8100 Feature Cross Reference Central Office Calls, Answering 2 - 290 Program 22 : Incoming Call Setup...
  • Page 331: Trunk Ring Tone Range

    UNIVERGE SV8100 Issue 1.0 Program 22 : Incoming Call Setup 22-03 : Trunk Ring Tone Range Level: Description Use Program 22-03 : Trunk Ring Tone Range to select the ring tone range for the trunk. The trunk uses a ring tone in the range selected when it rings an extension.
  • Page 332 Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Selectable Ring Tones 2 - 292 Program 22 : Incoming Call Setup...
  • Page 333: Incoming Extension Ring Group Assignment

    UNIVERGE SV8100 Issue 1.0 Program 22 : Incoming Call Setup 22-04 : Incoming Extension Ring Group Assignment Level: Description Use Program 22-04 : Incoming Extension Ring Group Assignment to assign extensions to Ring Groups. Calls ring extensions according to Ring Group programming.
  • Page 334: Incoming Trunk Ring Group Assignment

    Issue 1.0 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-05 : Incoming Trunk Ring Group Assignment Level: Description Use Program 22-05 : Incoming Trunk Ring Group Assignment to assign trunks to incoming Ring Groups. There are 100 available Ring Groups.
  • Page 335: Normal Incoming Ring Mode

    UNIVERGE SV8100 Issue 1.0 Program 22 : Incoming Call Setup 22-06 : Normal Incoming Ring Mode Level: Description Use Program 22-06 : Normal Incoming Ring Mode to define whether or not an extension should ring for the Normal Incoming Ring Mode.
  • Page 336: Dil Assignment

    Issue 1.0 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-07 : DIL Assignment Level: Description Use Program 22-07 : DIL Assignment to assign the destination extension or Department Calling Group for each DIL Incoming trunk. A DIL rings an extension directly, without any other Access Map or Ring Group programming.
  • Page 337: Dil/irg No Answer Destination

    UNIVERGE SV8100 Issue 1.0 Program 22 : Incoming Call Setup 22-08 : DIL/IRG No Answer Destination Level: Description For DIL Delayed Ringing, use Program 22-08 : DIL/IRG No Answer Destination to assign the DIL No Answer Ring Group. An unanswered DIL rings this group after the DIL No Answer Time expires (Program 22-01-04).
  • Page 338: Did Basic Data Setup

    Issue 1.0 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-09 : DID Basic Data Setup Level: Description Use Program 22-09 : DID Basic Data Setup to define the basic setting of Dial-In incoming calls for each trunk group. Input Data...
  • Page 339 UNIVERGE SV8100 Issue 1.0 Item Item Input Data Default = Disconnect (Cut) T302 Time-out Operation = Transfer (Refer to (Only Overlap Receiving Mode) Program 22-12 : DID Intercept Ring Group on page 2-306.) Conditions None Feature Cross Reference Direct Inward Dialing (DID)
  • Page 340: Did Translation Table Setup

    Issue 1.0 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-10 : DID Translation Table Setup Level: Description Use Program 22-10 : DID Translation Table Setup to specify the size of the DID Translation Tables. There are 2000 Translation Table entries that you can allocate among 20 Translation Tables.
  • Page 341 UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference Direct Inward Dialing (DID) Programming Manual 2 - 301...
  • Page 342: Did Translation Number Conversion

    Issue 1.0 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-11 : DID Translation Number Conversion Level: Description Use Program 22-11 : DID Translation Table Number Conversion to specify for each Translation Table entry (2000). The digits received by the system (eight maximum)
  • Page 343 UNIVERGE SV8100 Issue 1.0 Key for Entering Names When entering names in the procedures below, refer to this chart. Names can have up to 12 digits. Use this keypad digit . . . When you want to. . . Enter characters: α...
  • Page 344 Issue 1.0 UNIVERGE SV8100 Item Item Input Data Default 0 = No Setting Transfer Destination Number 1 1~100 = Incoming Group Transfer Destination Number 2 102 = In-Skin/External Voice Mail 400 = Allows the outside party to dial a or InMail...
  • Page 345 UNIVERGE SV8100 Issue 1.0 Conditions When the trunk type is set to 3 (DID) in 22-02-01, the DID Transfer Destination for each DID feature is not supported. This feature is supported only for DID trunks when assigned as VRS. Feature Cross Reference...
  • Page 346: Did Intercept Ring Group

    Issue 1.0 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-12 : DID Intercept Ring Group Level: Description For each DID Translation Table, use Program 22-12 : DID Intercept Ring Group to define the first destination group for DID calls.
  • Page 347 UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference Direct Inward Dialing (DID) Programming Manual 2 - 307...
  • Page 348: Did Trunk Group To Translation Table Assignment

    Issue 1.0 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-13 : DID Trunk Group to Translation Table Assignment Level: Description to assign the Program 22-13 : DID Trunk Group to Translation Table Assignment DID Trunk Groups to DID Translation Tables. DID trunks should be in their own group.
  • Page 349: Vrs Delayed Message For Irg

    UNIVERGE SV8100 Issue 1.0 Program 22 : Incoming Call Setup 22-14 : VRS Delayed Message for IRG Level: Description Use Program 22-14 : VRS Delayed Message for IRG (Incoming Group Ring) to define for each incoming ring group the timers, VRS message number and type of tone for VRS Waiting Message.
  • Page 350 Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference None 2 - 310 Program 22 : Incoming Call Setup...
  • Page 351: Vrs Delayed Message For Department Group

    UNIVERGE SV8100 Issue 1.0 Program 22 : Incoming Call Setup 22-15 : VRS Delayed Message for Department Group Level: Description Use Program 22-15 : VRS Delayed Message for Department Group to define for each Department (Extension) Group the timers, VRS message number and tone kind for VRS Delayed Message.
  • Page 352 Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Department Group 2 - 312 Program 22 : Incoming Call Setup...
  • Page 353: Private Call Refuse Target Area Setup

    UNIVERGE SV8100 Issue 1.0 Program 22 : Incoming Call Setup 22-16 : Private Call Refuse Target Area Setup Level: Description Use Program 22-16: Private Call Refuse Target Area Setup to define Speed Dial group number for Private Call Refuse. Item...
  • Page 354: Dial-in Conversion Table Area Setup For Time Pattern

    Issue 1.0 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-17 : Dial-In Conversion Table Area Setup for Time Pattern Level: Description Use Program 22-17: Dial-In Conversion Table Area Setup for Time Pattern to define Time Zone and Dial-In Conversion Table (Program 22-11) for Time Pattern.
  • Page 355: Private Call Assignment Setup

    UNIVERGE SV8100 Issue 1.0 Program 22 : Incoming Call Setup 22-18 : Private Call Assignment Setup Level: Description Use Program 22-18: Private Call Assignment Setup to define assignment and incoming ring pattern for Private Calls. Item Item Input Data Default...
  • Page 356: Flexible Ringing By Caller Id Setup

    Issue 1.0 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-20 : Flexible Ringing by Caller ID Setup Level: Description Use Program 22-20: Flexible Ringing by Caller ID Setup to set flexible ringing by Caller ID per timer pattern mode.
  • Page 357: Program 23 : Answer Features Setup

    Program 23 : Answer Features Setup 23-02 : Call Pickup Groups Level: Description Use Program 23-02 : Call Pickup Groups to assign extensions to Call Pickup Groups. This program also lets you assign an extension Call Pickup Group Program priority. If two extensions in a group are ringing at the same time, Group Call Pickup intercepts the highest priority extension first.
  • Page 358: Universal Answer/auto Answer

    (defined in Program 14-06). The extension user ringing calls, however, always have priority over calls ringing other co-worker extensions. Refer to the Line Preference feature in the UNIVERGE SV8100 Features and Specifications Manual for more information. Make one entry for each Night Service mode.
  • Page 359 UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference Line Preference Night Service Programming Manual 2 - 319...
  • Page 360: Ringing Line Preference For Virtual Extensions

    Issue 1.0 UNIVERGE SV8100 Program 23 : Answer Features Setup 23-04 : Ringing Line Preference for Virtual Extensions Level: Description Use Program 23-04 : Ringing Line Preference for Virtual Extensions to set the off-hook automatic response priority for calls ringing virtual extension keys on a telephone.
  • Page 361: Program 24 : Hold/transfer Setup

    Program 24 : Hold/Transfer Setup 24-01 : System Options for Hold Level: Description Use Program 24-01 : System Options for Hold to define the system options for the Hold feature. Program Input Data Item Related Item Input Data Default Program Hold Recall Time 0~64800 (sec) A call on Hold recalls the extension that...
  • Page 362 Issue 1.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Input Data Default Program 0~64800 (sec) 20-11-19 Park Hold Time – Normal A call left parked longer than this time recalls the extension that initially parked Park Hold Time – Extended (Recall)
  • Page 363: System Options For Transfer

    UNIVERGE SV8100 Issue 1.0 Program 24 : Hold/Transfer Setup 24-02 : System Options for Transfer Level: Description Use Program 24-02 : System Options for Transfer to define the system options for the Transfer feature. Input Data Item Related Item Input Data...
  • Page 364 Issue 1.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Input Data Default Program Trunk-to-Trunk Transfer Release Warning 0~64800 (sec) 1800 14-01-25 Tone 20-28-01 20-28-02 Time starts when a trunk begins talking with 20-28-03 another trunk (for example: trunk-to-trunk 24-02-10 transfer, outgoing from trunk, Tandem Trunking).
  • Page 365: Park Group

    UNIVERGE SV8100 Issue 1.0 Program 24 : Hold/Transfer Setup 24-03 : Park Group Level: Description Use Program 24-03 : Park Group to assign an extension to a Park Group. The system allows a total of 64 Park Groups. An extension can only pick up a call parked in orbit by an extension in its own group.
  • Page 366: Automatic Trunk-to-trunk Transfer Target Setup

    Issue 1.0 UNIVERGE SV8100 Program 24 : Hold/Transfer Setup 24-04 : Automatic Trunk-to-Trunk Transfer Target Setup Level: Description Use Program 24-04 : Automatic Trunk-to-Trunk Transfer Target Setup to assign the Speed Dialing number bin which should be used as the destination of the Automatic Trunk-to-Trunk Transfer.
  • Page 367: Department Group Transfer Target Setup

    UNIVERGE SV8100 Issue 1.0 Program 24 : Hold/Transfer Setup 24-05 : Department Group Transfer Target Setup Level: Description Use Program 24-05 : Department Group Transfer Target Setup to assign the Speed Dialing bin which is used as the destination of the extension for the Extension Group.
  • Page 368: Fixed Call Forwarding

    Issue 1.0 UNIVERGE SV8100 Program 24 : Hold/Transfer Setup 24-06 : Fixed Call Forwarding Level: Description For each extension/virtual extension port, use Program 24-06 : Fixed Call Forwarding to assign the Fixed Call Forwarding Type (0~4) and the destination extension/virtual extension. For extension ports, the Fixed Call Forwarding destination can be an on- or off-premise extension or a Voice Mail extension.
  • Page 369: Fixed Call Forward Off-premise

    UNIVERGE SV8100 Issue 1.0 Program 24 : Hold/Transfer Setup 24-07 : Fixed Call Forward Off-Premise Level: Description Use Program 24-07 : Fixed Call Forward Off-Premise to assign the Fixed Call Forwarding Off-Premise telephone number for each extension/virtual extension. The Off-Premise destination can be up to 24-digits long. A trunk access code (e.g., 9) must be included in the number.
  • Page 370: Call Forward For Centrex

    Issue 1.0 UNIVERGE SV8100 Program 24 : Hold/Transfer Setup 24-08 : Call Forward for Centrex Level: Description Use Program 24-08 : Call Forward for Centrex to assign the Call Forwarding type and Call Forwarding for Centrex telephone number for each extension/virtual extension.
  • Page 371: Call Forward Split Settings

    UNIVERGE SV8100 Issue 1.0 Program 24 : Hold/Transfer Setup 24-09 : Call Forward Split Settings Level: Description Use Program 24-09 : Call Forward Split Settings to assign Call Forwarding Type and the destination numbers for each extension/virtual extension. The destination can be up to 24 digits long, using 0~9, , #, and @.
  • Page 372 Issue 1.0 UNIVERGE SV8100 Item Input Data Default Call Forwarding Destination for CTX/PBX for All Call, No Answer: None 0~9, , , R, @ (Up to 24 digits) Call Forwarding Destination for CTX/PBX for Busy: None 0~9, , , R, @...
  • Page 373: Program 25 : Vrs/disa Setup

    Program 25 : VRS/DISA Setup 25-01 : VRS/DISA Line Basic Data Setup Level: Description Use Program 25-01 : VRS/DISA Line Basic Data Setup to define the basic setting of each VRS/DISA line. Program Input Data Trunk Port Number 001~200 Item Related Item Input Data...
  • Page 374: Did/disa Vrs Message

    Issue 1.0 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-02 : DID/DISA VRS Message Level: Description Use Program 25-02 : DID/DISA VRS Message to assign the VRS message number to be used as the Automated Attendant Message for each trunk which is assigned as a VRS/DISA.
  • Page 375: Vrs/disa Transfer Ring Group With Incorrect Dialing

    UNIVERGE SV8100 Issue 1.0 Program 25 : VRS/DISA Setup 25-03 : VRS/DISA Transfer Ring Group With Incorrect Dialing Level: Description Use Program 25-03 : VRS/DISA Transfer Ring Group With Incorrect Dialing to set what happens to a call when the DISA or Automated Attendant caller dials incorrectly or waits too long to dial.
  • Page 376: Vrs/disa Transfer Ring Group With No Answer/busy

    Issue 1.0 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-04 : VRS/DISA Transfer Ring Group With No Answer/Busy Level: Description Use Program 25-04 : VRS/DISA Transfer Ring Group With No Answer/Busy to set the operating mode of each DISA trunk. This sets what happens to the call when the DISA or Automated Attendant caller calls a busy or unanswered extension.
  • Page 377: Vrs/disa Error Message Assignment

    UNIVERGE SV8100 Issue 1.0 Program 25 : VRS/DISA Setup 25-05 : VRS/DISA Error Message Assignment Level: Description Use Program 25-05 : VRS/DISA Error Message Assignment to assign the VRS message number to be used as the Automated Attendant error message. For each VRS/DISA trunk that the VRS answers, enter the VRS message (1~100) the outside caller hears if they dial incorrectly.
  • Page 378: Vrs/disa One-digit Code Attendant Setup

    Issue 1.0 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-06 : VRS/DISA One-Digit Code Attendant Setup Level: Description Use Program 25-06 : VRS/DISA One-Digit Code Attendant Setup to set up single digit dialing through the VRS. This gives VRS callers single key access to extensions, the company operator, Department Calling Groups and Voice Mail.
  • Page 379 UNIVERGE SV8100 Issue 1.0 Conditions Outside caller may not be able to dial individual extensions or lines if the same first digit is defined here. Feature Cross Reference Direct Inward System Access (DISA) Voice Response System (VRS) Programming Manual 2 - 339...
  • Page 380: System Timers For Vrs/disa

    Issue 1.0 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-07 : System Timers for VRS/DISA Level: Description Use Program 25-07 : System Timers for VRS/DISA to set the value for the system timers which affect DID and DISA. Refer to the following chart for a description of each option, its range and default setting.
  • Page 381 UNIVERGE SV8100 Issue 1.0 Input Data Item Input Related Item Default Data Program Long Conversation Warning Tone Time 0~64800 3600 14-01-25 20-28-01 (sec) Determine the time a DISA caller or any trunk-to-trunk 20-28-02 (such as Tandem Trunking) conversation can talk before 20-28-03 the Long Conversation tone is heard.
  • Page 382: Disa User Id Setup

    Issue 1.0 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-08 : DISA User ID Setup Level: Description Use Program 25-08 : DISA User ID Setup to set the 6-digit DISA password for each user. There are 15 users each with one 6-digit password.
  • Page 383: Class Of Service For Disa Users

    UNIVERGE SV8100 Issue 1.0 Program 25 : VRS/DISA Setup 25-09 : Class of Service for DISA Users Level: Description Use Program 25-09 : Class of Service for DISA Users to set the DISA Class of Service for each user. When a DISA caller enters a password (defined in Program 25-08), the system identifies the user and associates the appropriate DISA Class of Service with the call.
  • Page 384: Trunk Group Routing For Disa

    Issue 1.0 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-10 : Trunk Group Routing for DISA Level: Description Use Program 25-10 : Trunk Group Routing for DISA to assign the Trunk Group route chosen when a user places a DISA call to the system and dials 9. Set Trunk Group Routing in Program 14-06.
  • Page 385: Disa Toll Restriction Class

    UNIVERGE SV8100 Issue 1.0 Program 25 : VRS/DISA Setup 25-11 : DISA Toll Restriction Class Level: Description For systems that use Toll Restriction, use Program 25-11 : DISA Toll Restriction Class to assign a Toll Restriction Class (1-15) to each DISA user (1~15). The system uses the Toll Restriction Class you enter in Program 21-05 and 21-06.
  • Page 386: Alternate Trunk Group Routing For Disa

    Issue 1.0 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-12 : Alternate Trunk Group Routing for DISA Level: Description Use Program 25-12 : Alternate Trunk Group Routing for DISA to define the trunk route selected when a DISA caller dials the Alternate Trunk Access Code. The route selected is based on the DISA caller Class of Service, which in turn is determined by the password the caller dials.
  • Page 387: System Option For Disa

    UNIVERGE SV8100 Issue 1.0 Program 25 : VRS/DISA Setup 25-13 : System Option for DISA Level: Description Use Program 25-13 : System Option for DISA to enter the password DISA callers must dial before the system allows them to record, listen to and or erase the VRS messages.
  • Page 388 Issue 1.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 348 Program 25 : VRS/DISA Setup...
  • Page 389: Program 26 : Ars Service

    Program 26 : ARS Service 26-01 : Automatic Route Selection Service Level: Description Use Program 26-01 : Automatic Route Selection Service to define the system options for Automatic Route Selection (ARS). Program Input Data Item Related Item Input Data Default Programming ARS Service = Disable (Off)
  • Page 390 Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Automatic Route Selection 2 - 350 Program 26 : ARS Service...
  • Page 391: Dial Analysis Table For Ars/lcr

    UNIVERGE SV8100 Issue 1.0 Program 26 : ARS Service 26-02 : Dial Analysis Table for ARS/LCR Level: Description Use Program 26-02 : Dial Analysis Table for ARS/LCR to set pre-transaction tables for selecting Automatic Route Selection (ARS). Service Type 1 (Route to Trunk Group Number) – The number routes to a trunk group.
  • Page 392 Issue 1.0 UNIVERGE SV8100 Item Related Item Input Data Default Programming Network 0~16 26-12 Specified Parameter Table Conditions None Feature Cross Reference Automatic Route Selection 2 - 352 Program 26 : ARS Service...
  • Page 393: Ars Dial Treatments

    UNIVERGE SV8100 Issue 1.0 Program 26 : ARS Service 26-03 : ARS Dial Treatments Level: Description Use Program 26-03 : ARS to assign the 15 Dial Treatments for Dial Treatments automatic ARS dialing translation. Assign Dial Treatments to Service Numbers (Trunk Groups) in Program 26-02.
  • Page 394 Issue 1.0 UNIVERGE SV8100 Input Data Dial Treatment Table Number 1~15 Item Item Input Data Default Treatment Code 24 characters maximum No Setting Conditions None Feature Cross Reference Automatic Route Selection 2 - 354 Program 26 : ARS Service...
  • Page 395: Ars Class Of Service

    UNIVERGE SV8100 Issue 1.0 Program 26 : ARS Service 26-04 : ARS Class of Service Level: Description Use Program 26-04 : AR to set the ARS Class of Service for an S Class of Service extension. Automatic Route Selection uses ARS Class of Service when determining how to route extension calls.
  • Page 396: Transit Network Id Table

    Issue 1.0 UNIVERGE SV8100 Program 26 : ARS Service 26-11 : Transit Network ID Table Level: Description Use Program 26-11 : Transit Network ID Table to define Transit Network ID for Alternate carrier access, which is referred from Program 26-03.
  • Page 397: Network Specific Parameter Table For Ars

    UNIVERGE SV8100 Issue 1.0 Program 26 : ARS Service 26-12 : Network Specific Parameter Table for ARS Level: Description Use Program 26-12 : Network Specific Parameter Table for ARS to define the Network Specific Parameter Table. Input Data Network Specific Parameter Table...
  • Page 398 Issue 1.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 358 Program 26 : ARS Service...
  • Page 399: Program 30 : Dss/dls Console Setup

    Program 30 : DSS/DLS Console Setup 30-01 : DSS Console Operating Mode Level: Description Use Program 30-01 : DSS Console Operating Mode to set the mode of the system DSS Consoles. The entry for this option applies to all the system DSS Program Consoles.
  • Page 400: Dss Console Extension Assignment

    Issue 1.0 UNIVERGE SV8100 Program 30 : DSS/DLS Console Setup 30-02 : DSS Console Extension Assignment Level: Description Use Program 30-02 : DSS Console Extension Assignment to identify which extensions have DSS Consoles connected. Up to 32 different extensions with DSS Consoles can be set up. A single extension can have up to four 60-button DSS Consoles (32 is the maximum allowed per system).
  • Page 401: Dss Console Key Assignment

    UNIVERGE SV8100 Issue 1.0 Program 30 : DSS/DLS Console Setup 30-03 : DSS Console Key Assignment Level: Description Use Program 30-03 : DSS Console Key Assignments to customize the key assignments for 60-button DSS Consoles. A DSS Console key can have any function with up to four digits (e.g., extension number or Service Code).
  • Page 402 Issue 1.0 UNIVERGE SV8100 Function Number List [1] General functional level (00~99) Function Function Additional Data LED Indication Number --- Not Used --- Red On: Extension Busy DSS/One-Touch Extension Number or any Numbers (up to 24 digits) Off: Extension Idle...
  • Page 403 UNIVERGE SV8100 Issue 1.0 Function Number List (Continued) [1] General functional level (00~99) Function Function Additional Data LED Indication Number Red On: Active External All Call Paging Internal Group Paging Internal Paging Number Red On: Active (01~64) Internal All Call Paging...
  • Page 404 Issue 1.0 UNIVERGE SV8100 Function Number List (Continued) [1] General functional level (00~99) Function Function Additional Data LED Indication Number Rapid Blink (Red): Under Monitored Room Monitoring Slow Blink (Red): Under Monitoring With Room Monitor there are two parties in the monitor, one being monitored and one who is monitoring.
  • Page 405 UNIVERGE SV8100 Issue 1.0 Function Number List (Continued) [1] General functional level (00~99) Function Function Additional Data LED Indication Number Rapid Blink (Red) General Purpose LED 001~100: Indication Rapid Blink (Green) 101~200: Red On,Green Rapid Blink 201~300: Department Incoming Call –...
  • Page 406 Issue 1.0 UNIVERGE SV8100 Function Number List (Continued) [1] General functional level (00~99) Function Function Additional Data LED Indication Number Red On: Active Tandem Ringing 0 = Cancel 1 = Set Extension Number to Tandem Ring Automatic Transfer to Trunk Line Number...
  • Page 407 UNIVERGE SV8100 Issue 1.0 Function Number List (Continued) [2] Appearance Function Level ( 00 - 99) (Service Code 752) Park Key Park Number (01~64) --- Not Used --- Trunk Access Via Networking Network System Number (01~50) Station Park Hold None...
  • Page 408: Dss Console Alternate Answer

    Issue 1.0 UNIVERGE SV8100 Program 30 : DSS/DLS Console Setup 30-04 : DSS Console Alternate Answer Level: Description Use Program 30-04 : DSS Console Alternate Answer to assign the alternate DSS console station in case off-duty mode is set (by pressing the ALT key on the DSS console).
  • Page 409: Dss Console Lamp Table

    UNIVERGE SV8100 Issue 1.0 Program 30 : DSS/DLS Console Setup 30-05 : DSS Console Lamp Table Level: Description Use Program 32-05 : DSS Console Lamp Table to define the LED patterns for functions on the DSS consoles. Input Data Lamp...
  • Page 410: Table 2-9 Led Patterns For Dss Console

    Issue 1.0 UNIVERGE SV8100 Table 2-9 LED Patterns for DSS Console Conditions None Feature Cross Reference Direct Station Selection (DSS) Console 2 - 370 Program 30 : DSS/DLS Console Setup...
  • Page 411: Dss Console Ip Terminal Setup

    UNIVERGE SV8100 Issue 1.0 Program 30 : DSS/DLS Console Setup 30-10 : DSS Console IP Terminal Setup Level: Description Use Program 30-10 : DSS Console IP Terminal Setup to set the MAC address for a particular IP DSS Console. This must be done before the console can be associated to the attendant phone.
  • Page 412 Issue 1.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 372 Program 30 : DSS/DLS Console Setup...
  • Page 413: Program 31 : Paging Setup

    Program 31 : Paging Setup 31-01 : System Options for Internal/External Paging Level: Description Use Program 31-01 : System Options for Internal/External Paging to define the system options for Internal/External Paging. Program The system shows the name you program on the telephone display. Use the following chart when entering and editing text.
  • Page 414 Issue 1.0 UNIVERGE SV8100 Key for Entering Names (Continued) When entering names in the procedures below, refer to this chart. Names can have up to 12 digits. Use this keypad When you want to. . . digit . . .
  • Page 415: Internal Paging Group Assignment

    UNIVERGE SV8100 Issue 1.0 Program 31 : Paging Setup 31-02 : Internal Paging Group Assignment Level: Description Use Program 31-02 : Internal Paging Group Assignment to assign extensions to Internal Paging Groups (i.e., Page Zones). The setting in this program also determines if the Internal Page Group can receive Internal All Call Paging.
  • Page 416: Internal Paging Group Settings

    Issue 1.0 UNIVERGE SV8100 Program 31 : Paging Setup 31-03 : Internal Paging Group Settings Level: Description Use Program 31-03 : Internal Paging Group Settings to assign names to Internal Paging Groups (i.e., Page Zones) and to define the splash tone for Internal Paging.
  • Page 417 UNIVERGE SV8100 Issue 1.0 Key for Entering Names When entering names in the procedures below, refer to this chart. Names can have up to 12 digits. Use this keypad When you want to. . . digit . . . # = Accepts an entry (only required if two letters on the same key # again = Space.
  • Page 418 Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Paging, Internal 2 - 378 Program 31 : Paging Setup...
  • Page 419: External Paging Zone Group

    External Paging group. Users call the External Paging group when broadcasting announcements to the external zone. When programming, the zones on the PGD(2)-U10 ADP are numbers 1~8. On the UNIVERGE SV8100 system, the CD-CP00-US zone is number 9.
  • Page 420: Universal Night Answer/ring Over Page

    Issue 1.0 UNIVERGE SV8100 Program 31 : Paging Setup 31-05 : Universal Night Answer/Ring Over Page Level: Description Use Program 31-05 : Universal Night Answer/Ring Over Page to assign Universal Night Answer ringing to each External Paging zone. For each trunk port, make a separate entry for each External Paging zone.
  • Page 421: External Speaker Control

    UNIVERGE SV8100 Issue 1.0 Program 31 : Paging Setup 31-06 : External Speaker Control Level: Description Use Program 31-06 : External Speaker Control to define the settings for the external speaker using an amplifier. Input Data External Speaker Number Item...
  • Page 422 Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Paging, External 2 - 382 Program 31 : Paging Setup...
  • Page 423: Combined Paging Assignments

    UNIVERGE SV8100 Issue 1.0 Program 31 : Paging Setup 31-07 : Combined Paging Assignments Level: Description Use Program 31-07 : Combined Paging Assignments to assign an External Paging Group (0~8) to an Internal Paging Zone (0~64) for Combined Paging. When an extension user makes a Combined Page, they simultaneously broadcast into both the External and Internal Zone.
  • Page 424: Bgm On External Paging

    Issue 1.0 UNIVERGE SV8100 Program 31 : Paging Setup 31-08 : BGM on External Paging Level: Description Use Program 31-08 : BGM on External Paging to set the Background Music option for each External Paging zone. If enabled, the system plays Background Music over the zone when it is idle.
  • Page 425: Program 32 : Door Box And Sensor Setup

    Program 32 : Door Box and Sensor Setup 32-01 : Door Box Timers Setup Level: Description Use Program 32-01 : Door Box Timers Setup to assign the timers used for the Door Box. Program The Door Box feature is called Door Phone when programming via WebPro and using a multiline terminal.
  • Page 426: Door Box Ring Assignment

    Issue 1.0 UNIVERGE SV8100 Program 32 : Door Box and Sensor Setup 32-02 : Door Box Ring Assignment Level: Description Use Program 32-02 : Door Box Ring Assignment to assign the extension which rings when a caller presses the associated Door Box call button.
  • Page 427: Door Box Basic Setup

    UNIVERGE SV8100 Issue 1.0 Program 32 : Door Box and Sensor Setup 32-03 : Door Box Basic Setup Level: Description Use Program 32-03 : Door Box Basic Setup to select the chime pattern and gain level for each Door Box. There are six distinctive chime patterns. The chime tones are...
  • Page 428: Door Box Name Setup

    Issue 1.0 UNIVERGE SV8100 Program 32 : Door Box and Sensor Setup 32-04 : Door Box Name Setup Level: Description Use Program 32-04 : Door Box Name Setup to define the name of each Door Box. The Door Box feature is called Door Phone when programming via WebPro and using a multiline terminal.
  • Page 429: Program 33 : Cta And Aci Setup

    Program 33 : CTA and ACI Setup 33-01 : ACI Port Type Setup Level: Description Use Program 33-01 : ACI Port Type Setup to set the function of each software port on an Analog Communications Interface. Each ACI software port Program can have only one function (input, output or none).
  • Page 430: Aci Department Calling Group

    Issue 1.0 UNIVERGE SV8100 Program 33 : CTA and ACI Setup 33-02 : ACI Department Calling Group Level: Description Use Program 33-02 : ACI Department Calling Group to assign ACI ports to Department Groups. An ACI port can be in only one group.
  • Page 431: Program 34 : Tie Line Setup

    Program 34 : Tie Line Setup 34-01 : E&M Tie Line Basic Setup Level: Description Use Program 34-01 : E&M Tie Line Basic Setup to define the basic settings for each E&M Tie line. Program Input Data Trunk Port Number 001~200 Item Related...
  • Page 432 Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Tie Lines 2 - 392 Program 34 : Tie Line Setup...
  • Page 433: E&m Tie Line Class Of Service

    UNIVERGE SV8100 Issue 1.0 Program 34 : Tie Line Setup 34-02 : E&M Tie Line Class of Service Level: Description Use Program 34-02 : E&M Tie Line Class of Service to assign a Class of Service to a Tie line (there are 15 Tie line Classes of Service). The Class of Service options are defined in Program 20-14.
  • Page 434: Trunk Group Routing For E&m Tie Lines

    Issue 1.0 UNIVERGE SV8100 Program 34 : Tie Line Setup 34-03 : Trunk Group Routing for E&M Tie Lines Level: Description Use Program 34-03 : Trunk Group Routing for E&M Tie Lines to assign the trunk group route 1~8 or 1~100) chosen when a user seizes a Tie Line and dials 9. (Set Trunk Group Routing in Program 14-07.) If the system has Automatic Route...
  • Page 435: E&m Tie Line Toll Restriction Class

    UNIVERGE SV8100 Issue 1.0 Program 34 : Tie Line Setup 34-04 : E&M Tie Line Toll Restriction Class Level: Description Use Program 34-04 : E&M Tie Line Toll Restriction Class to enter a Toll Restriction Class for each Tie Line. There are 15 Toll Restriction Classes which are defined in Programs 21-05 and 21-06.
  • Page 436: Tie Line Outgoing Call Restriction

    Issue 1.0 UNIVERGE SV8100 Program 34 : Tie Line Setup 34-05 : Tie Line Outgoing Call Restriction Level: Description Use Program 34-05 : Tie Line Outgoing Call Restriction to build a restriction matrix for outgoing trunk calls placed from an inbound trunk (e.g., dialed from a Tie Line).
  • Page 437: Add/delete Digit For E&m Tie Line

    UNIVERGE SV8100 Issue 1.0 Program 34 : Tie Line Setup 34-06 : Add/Delete Digit for E&M Tie Line Level: Description Use Program 34-06 : Add/Delete Digit for E&M Tie Line to set digits that the system should add or delete for Tie Lines.
  • Page 438: E&m Tie Line Timer

    Issue 1.0 UNIVERGE SV8100 Program 34 : Tie Line Setup 34-07 : E&M Tie Line Timer Level: Description Use Program 34-07 : E&M Tie Line Timer to define the system service tone timers. Input Data Item Item Input Data Default 0~64800 First Digit Pause (E&M Immediate Start)
  • Page 439: Toll Restriction Data For E&m Tie Lines

    UNIVERGE SV8100 Issue 1.0 Program 34 : Tie Line Setup 34-08 : Toll Restriction Data for E&M Tie Lines Level: Description Use Program 34-08 : Toll Restriction Data for E&M Tie Lines to define the toll restriction data for E&M Tie Lines. This data should be defined if Tie Line Toll Restriction is enabled in Program 21-05-13.
  • Page 440: Ani/dnis Service Options

    Issue 1.0 UNIVERGE SV8100 Program 34 : Tie Line Setup 34-09 : ANI/DNIS Service Options Level: Description Use Program 34-09 : ANI/DNIS Service Options to define the ANI//DNIS service option setup for E&M Class of Service. Input Data Class of Service...
  • Page 441 UNIVERGE SV8100 Issue 1.0 Default Item Related Name Input Data Program COS 2~15 13-04-01 Route Table Setup of Target Dial = SPD Table 13-04-03 (Program 13-03) The option sets how the system uses the 22-09-01 = DID Table route data (gathered in Item 3) to route...
  • Page 442 Issue 1.0 UNIVERGE SV8100 Default Item Related Name Input Data Program COS 2~15 25-04 Routing When Destination Busy or No = Play Busy or Answer Ringback Tone to Caller (Busy/ This option lets you determine how the system handles an ANI/DNIS call if destination is busy NoAns) or does not answer.
  • Page 443: Digits Delete For T1 Ani Assignment

    UNIVERGE SV8100 Issue 1.0 Program 34 : Tie Line Setup 34-10 : Digits Delete for T1 ANI Assignment Level: Description Use Program 34-10 : Digits Delete for T1 ANI Assignment to delete the Information Digits received from the Network on Feature Group D Trunks.
  • Page 444 Issue 1.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 404 Program 34 : Tie Line Setup...
  • Page 445: Program 35 : Smdr Account Code Setup

    Program 35 : SMDR Account Code Setup 35-01 : SMDR Options Level: Description Use Program 35-01 : SMDR Options to set the SMDR (Station Message Detail Recording) options for each of the eight SMDR ports. Refer to the Program following chart for a description of each option, its range and default setting. Input Data SMDR Port Number Item...
  • Page 446 Issue 1.0 UNIVERGE SV8100 Item Item Input Data Default 0~65535 (sec) (0 = All) Minimum Call Duration The duration of the call must be at least this time to be included on the SMDR report. Minimum Ring Time (For Incoming...
  • Page 447: Smdr Output Options

    UNIVERGE SV8100 Issue 1.0 Program 35 : SMDR Account Code Setup 35-02 : SMDR Output Options Level: Description Use Program 35-02 : SMDR Output Options to set the SMDR (Station Message Detail Recording) output options for each of the eight SMDR ports. Refer to the following chart for a description of each option, its range and default setting.
  • Page 448 Issue 1.0 UNIVERGE SV8100 Item Item Input Data Default = Not Displayed Toll Charge Cost = Displayed Set this option to (1) have the SMDR report include toll charges. = Not Displayed Incoming Call = Displayed Enable this option (1) to have the SMDR report include incoming calls.
  • Page 449 UNIVERGE SV8100 Issue 1.0 Item Item Input Data Default = Normal Print Mode for Caller Name of Incoming Call = Line Feed Determine how SMDR should print Caller Name of Incoming Call. Conditions None Feature Cross Reference Station Message Detail Recording...
  • Page 450: Smdr Port Assignment For Trunk Group

    Issue 1.0 UNIVERGE SV8100 Program 35 : SMDR Account Code Setup 35-03 : SMDR Port Assignment for Trunk Group Level: Description Use Program 35-03 : SMDR Port Assignment for Trunk Group to assign the SMDR port for each trunk group. For each Trunk Group, select the SMDR port where the incoming SMDR information should be sent.
  • Page 451: Smdr Port Assignment For Department Groups

    UNIVERGE SV8100 Issue 1.0 Program 35 : SMDR Account Code Setup 35-04 : SMDR Port Assignment for Department Groups Level: Description Use Program 35-04 : SMDR Port Assignment for Department Groups to assign the SMDR port for each Department Group. For each Department Group, select the SMDR port where the outgoing SMDR information should be sent.
  • Page 452: Account Code Setup

    Issue 1.0 UNIVERGE SV8100 Program 35 : SMDR Account Code Setup 35-05 : Account Code Setup Level: Description to set various Account Code options for an Program 35-05 : Account Code Setup extension Class of Service. Assign a Class of Service to extensions in Program 20-06.
  • Page 453 UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference Account Codes Programming Manual 2 - 413...
  • Page 454: Verified Account Code Table

    Issue 1.0 UNIVERGE SV8100 Program 35 : SMDR Account Code Setup 35-06 : Verified Account Code Table Level: Description to enter Account Codes into the Program 35-06 : Verified Account Code Table Verified Account Code list. You can enter up to 2000 codes with 3~6 digits, using the characters 0~9 or .
  • Page 455: Program 40 : Voice Recording System

    Program 40 : Voice Recording System 40-01 : Voice Mail Basic Setup Level: Description to define the basic operation of Program 40-01 : Voice Mail Basic Setup Voice Mail. Program Input Data Item Item Input Data Default Description --- Not Used --- --- Not Used --- --- Not Used --- --- Not Used ---...
  • Page 456: Mailbox Setup

    Issue 1.0 UNIVERGE SV8100 Program 40 : Voice Recording System 40-02 : Mailbox Setup Level: Description to define the mailbox of the Voice Mail. Program 40-02 : Mailbox Setup There are a maximum of 500 mailboxes. Use this program to set the box number and password linked to the extension number (or pilot number) for each mailbox.
  • Page 457: Message Recording Setup

    UNIVERGE SV8100 Issue 1.0 Program 40 : Voice Recording System 40-03 : Message Recording Setup Level: Description to define the auto-answering operation Program 40-03 : Message Recording Setup of the Voice Mail. Input Data Item Item Input Data Default --- Not Used ---...
  • Page 458: Live Recording Setup

    Issue 1.0 UNIVERGE SV8100 Program 40 : Voice Recording System 40-04 : Live Recording Setup Level: Description to define the conversation recording Program 40-04 : Live Recording Setup operation of the Voice Mail. Input Data Item Item Input Data Default...
  • Page 459: Call Information Setup

    UNIVERGE SV8100 Issue 1.0 Program 40 : Voice Recording System 40-05 : Call Information Setup Level: Description to define the incoming notice of the Voice Program 40-05 : Call Information Setup Mail. Input Data Item Item Input Data Default --- Not Used ---...
  • Page 460: Voice Mail Automated Attendant Data Setup

    Issue 1.0 UNIVERGE SV8100 Program 40 : Voice Recording System 40-06 : Voice Mail Automated Attendant Data Setup Level: Description to define the outside Program 40-06 : Voice Mail Automated Attendant Data Setup lines to use the Automated Attendant recording operation of the Voice Mail.
  • Page 461: Voice Prompt Language Assignment For Vrs

    UNIVERGE SV8100 Issue 1.0 Program 40 : Voice Recording System 40-07 : Voice Prompt Language Assignment for VRS Level: Description to specify the Program 40-07 : Voice Prompt Language Assignment for VRS language to be used for the VRS prompts.
  • Page 462: Voice Prompt Language Assignment For Mailboxes

    Issue 1.0 UNIVERGE SV8100 Program 40 : Voice Recording System 40-08 : Voice Prompt Language Assignment for Mailboxes Level: Description to select the Program 40-08 : Voice Prompt Language Assignment for Mailboxes language to be used for the mailboxes. Input Data...
  • Page 463: Voice Mail Multiple Address Group Setup

    UNIVERGE SV8100 Issue 1.0 Program 40 : Voice Recording System 40-09 : Voice Mail Multiple Address Group Setup Level: Description to define the broadcast Program 40-09 : Voice Mail Multiple Address Group Setup group of a Voice Mail mailbox. Input Data...
  • Page 464: Voice Announcement Service Option

    Issue 1.0 UNIVERGE SV8100 Program 40 : Voice Recording System 40-10 : Voice Announcement Service Option Level: Description define the system options for Program 40-10 : Voice Announcement Service Option the Voice Announcement feature. Input Data Item Item Input Data...
  • Page 465 UNIVERGE SV8100 Issue 1.0 Input Data Item Item Input Data Default Set VRS Message for Caller ID Refuse 0~101( 0 = No message) (VRS Msg CID) (101 = Fixed This item assigns the VRS Message number to be message ) used as Caller ID Refuse.
  • Page 466: Preamble Message Assignment

    Issue 1.0 UNIVERGE SV8100 Program 40 : Voice Recording System 40-11 : Preamble Message Assignment Level: Description to assign the VRS message Program 40-11 : Preamble Message Assignment number to be used as the Preamble Message for each trunk. When the extension user answers the incoming call, the assigned VRS message is sent to the outside caller.
  • Page 467: Program 41 : Acd Setup

    Program 41 : ACD Setup 41-01 : System Options for ACD Level: Description In Program 41-01 : System Options for ACD define the system options for the ACD feature. Program Input Data Item Item Input Data Default System Supervisory Up to eight digits (0~9, , Extension Setting Login ID Code Digit...
  • Page 468: Acd Group And Agent Assignments

    Issue 1.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-02 : ACD Group and Agent Assignments Level: Description In Program 41-02 : ACD Group and Agent Assignments, for each ACD extension number, assign an ACD Group (1~64). An ACD Group number is assigned to each Work Period number (1~8).
  • Page 469: Incoming Ring Group Assignment For Acd Group

    UNIVERGE SV8100 Issue 1.0 Program 41 : ACD Setup 41-03 : Incoming Ring Group Assignment for ACD Group Level: Description In Program 41-03 : Incoming Ring Group Assignment for ACD Group, for each incoming trunk group set up in Program 22-05, designate which ACD Group (1~64) the trunks should ring for each of the eight Work Periods.
  • Page 470 Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Automatic Call Distribution (ACD) Ring Groups 2 - 430 Program 41 : ACD Setup...
  • Page 471: Acd Group Supervisor

    UNIVERGE SV8100 Issue 1.0 Program 41 : ACD Setup 41-04 : ACD Group Supervisor Level: Description For each ACD Group (1~64), use to assign Program 41-04 : ACD Group Supervisor the group supervisor extension and operating mode. Operating modes are: 0 = Supervisor extension does not receive ACD Group calls.
  • Page 472: Acd Agent Work Schedules

    Issue 1.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-05 : ACD Agent Work Schedules Level: Description to set up the Work Schedules for Program 41-05 : ACD Agent Work Schedules ACD Agents and Groups. For each ACD Work Schedule (1~4), designate the start and stop times for each of the eight Work Periods.
  • Page 473: Trunk Work Schedules

    UNIVERGE SV8100 Issue 1.0 Program 41 : ACD Setup 41-06 : Trunk Work Schedules Level: Description to set up the Work Schedules for trunks. Program 41-06 : Trunk Work Schedules For each Work Schedule (1~4), designate the start and stop times for each of the eight Work Periods.
  • Page 474: Acd Weekly Schedule Setup

    Issue 1.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-07 : ACD Weekly Schedule Setup Level: Description to assign the four Work Schedules Program 41-07 : ACD Weekly Schedule Setup (1~4) to days of the week. The assignments you make in this program apply to both the ACD Agent Work Schedules (Program 41-05) and the Trunk Work Schedules (Program 41-06).
  • Page 475: Acd Overflow Options

    UNIVERGE SV8100 Issue 1.0 Program 41 : ACD Setup 41-08 : ACD Overflow Options Level: Description For each ACD Group (1~64), use to assign the Program 41-08 : ACD Overflow Options overflow mode (0~9), destination and announcement message types. Delay Announcement functions are not available for ACD pilot number calls.
  • Page 476 Issue 1.0 UNIVERGE SV8100 Item Item Input Data Default 1~100 (Used when 41-08-02 is set to 68) Incoming Ring Group when Overflow Conditions None Feature Cross Reference Automatic Call Distribution (ACD) 2 - 436 Program 41 : ACD Setup...
  • Page 477: Acd Overflow Table Setting

    UNIVERGE SV8100 Issue 1.0 Program 41 : ACD Setup 41-09 : ACD Overflow Table Setting Level: Description Use Program 41-09 : ACD Overflow Table Setting to define the ACD group to which a call is transferred when overflow occurs. Input Data ACD Group No.
  • Page 478: Aci Delay Announcement

    Issue 1.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-10 : ACI Delay Announcement Level: Description to define the ACI port number to be Program 41-10 : ACI Delay Announcement used for the delay announcement. This program is activated when the delay announcement source and options are assigned as ACI in Program 41-08-03.
  • Page 479: Vrs Delay Announcement

    UNIVERGE SV8100 Issue 1.0 Program 41 : ACD Setup 41-11 : VRS Delay Announcement Level: Description to assign the VRS message number to Program 41-11 : VRS Delay Announcement be used as the message source for the 1st and 2nd Delay Announcement Messages.
  • Page 480 Issue 1.0 UNIVERGE SV8100 Item Item Input Data Default 0 = Disable Queue Depth Announcement 1 = After 1st (1st) Input when the Queue Depth Announcement will be 2 = After 2nd (2nd) played. 3 = After 1st and 2nd...
  • Page 481: Night Announcement Setup

    UNIVERGE SV8100 Issue 1.0 Program 41 : ACD Setup 41-12 : Night Announcement Setup Level: Description Use Program 41-12 : Night Announcement Setup to define the night announce voice resource and sending time for each ACD group. Night announcement availability depends on the setting in Program 41-03-02. The night announcement function is not available for ACD pilot number calls.
  • Page 482: Vrs Message Number For Night Announcement

    Issue 1.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-13 : VRS Message Number for Night Announcement Level: Description Use Program 41-13 : VRS Message Number for Night Announcement to define the VRS message number to be used as the night announcement. This program is activated when the night announcement source is assigned as VRS in Program 41-12-01.
  • Page 483: Acd Options Setup

    UNIVERGE SV8100 Issue 1.0 Program 41 : ACD Setup 41-14 : ACD Options Setup Level: Description Use Program 41-14 : ACD Options Setup to set various options for ACD Groups. When you set an option for an ACD Group, the setting is in force (if applicable) for all agents in the group.
  • Page 484 Issue 1.0 UNIVERGE SV8100 Item Item Input Data Default Automatic Off Duty for SLT = No change to Off Duty mode = Change to Off Duty mode Enable/disable Automatic Off Duty automatically (Skip) (rest) mode for agents with SLT. ACD Off Duty Mode...
  • Page 485 UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference Automatic Call Distribution (ACD) Programming Manual 2 - 445...
  • Page 486: Acd Queue Alarm Information

    Issue 1.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-15 : ACD Queue Alarm Information Level: Description Use Program 41-15 : ACD Queue Alarm Information to assign the options for Audible Indication for Log Out/Off Duty mode for each ACD group.
  • Page 487 UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference Automatic Call Distribution (ACD) Programming Manual 2 - 447...
  • Page 488: Acd Threshold Overflow

    Issue 1.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-16 : ACD Threshold Overflow Level: Description Use Program 41-16 : ACD Threshold Overflow to define the value of the ACD threshold call overflow and the mode for each ACD group.
  • Page 489: Acd Login Mode Setup

    UNIVERGE SV8100 Issue 1.0 Program 41 : ACD Setup 41-17 : ACD Login Mode Setup Level: Description to define the ACD login mode for each Program 41-17 : ACD Login Mode Setup extension. If the AIC Login Mode is enabled, set the AIC Login and AIC Logout service codes for the AIC members in Program 11-13-08 and 11-13-09.
  • Page 490: Acd Agent Identity Code Setup

    Issue 1.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-18 : ACD Agent Identity Code Setup Level: Description to define the ACD Agent Identity Program 41-18 : ACD Agent Identity Code Setup Code Table. Input Data AIC Table No. 001~512...
  • Page 491 UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference None Programming Manual 2 - 451...
  • Page 492: Acd Voice Mail Delay Announcement

    Issue 1.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-19 : ACD Voice Mail Delay Announcement Level: Description Use Program 41-19 : ACD Voice Mail Delay Announcement to assign InMail Master Mailboxes (PRG 47-03) as ACD Delay “Announcement” Mailboxes. Input Data...
  • Page 493 UNIVERGE SV8100 Issue 1.0 Item Item Input Data Default 0 ~ 64800 (sec) Delay Message Interval Time Sets the timer for the interval between the Delay Messages. Conditions None Feature Cross Reference None Programming Manual 2 - 453...
  • Page 494: Acd Queue Display Settings

    Issue 1.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-20 : ACD Queue Display Settings Level: Description to assign the options for the ACD Program 41-20 : ACD Queue Display Settings Queue Status Display feature. This program allows the Queue Status Display, and causes an alarm to sound, when the parameters in this program are met.
  • Page 495 UNIVERGE SV8100 Issue 1.0 Input Data ACD Group No. 01~64 Item Item Input Data Default = No Display, Number of Calls in Queue 1~200 Set the number of calls that can accumulate in the ACD queue before the Queue Status Display (and optional queue alarm) occurs.
  • Page 496 Issue 1.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 456 Program 41 : ACD Setup...
  • Page 497: Program 42 : Hotel Setup

    Program 42 : Hotel Setup 42-01 : System Options for Hotel/Motel Level: Description Use Program 42-01 : System Options for Hotel/Motel to assign the system options for Hotel/Motel Service. Program Input Data Item Item Input Data Default Answering Message Mode for Wake = MOH (Hold Time) Up Call (Hotel Mode) = VRS Message...
  • Page 498: Hotel/motel Telephone Setup

    Issue 1.0 UNIVERGE SV8100 Program 42 : Hotel Setup 42-02 : Hotel/Motel Telephone Setup Level: Description Use Program 42-02 : Hotel/Motel Telephone Setup to define the basic operation of the Hotel/Motel extensions. Input Data Extension Number Up to eight digits Item No.
  • Page 499: Class Of Service Options (hotel/motel)

    UNIVERGE SV8100 Issue 1.0 Program 42 : Hotel Setup 42-03 : Class of Service Options (Hotel/Motel) Level: Description Use Program 42-03 : Class of Service Options (Hotel/Motel) to set the Hotel/Motel Class of Service (COS) options. Assign Class of Service to extensions in Program 42-02 : Hotel/Motel Telephone Setup.
  • Page 500 Issue 1.0 UNIVERGE SV8100 Default Item Input Item Data Class Class 02~15 Wake Up Call Setting for Own Extension 0 = Off 1 = On 0 = Off Change Room Status for Own Extension 1 = On SLT Room Monitor...
  • Page 501: Hotel Mode One-digit Service Codes

    UNIVERGE SV8100 Issue 1.0 Program 42 : Hotel Setup 42-04 : Hotel Mode One-Digit Service Codes Level: Description Use Program 42-04 : Hotel Mode One-Digit Service Codes to set up the Hotel Mode one-digit service codes which are assigned in 42-02-01. For each Department Calling Group (1~64), you enter the destination for each single digit code (1~9, 0, , ).
  • Page 502: Hotel Room Status Printer

    Issue 1.0 UNIVERGE SV8100 Program 42 : Hotel Setup 42-05 : Hotel Room Status Printer Level: Description Use Program 42-05 : Hotel Room Status Printer to set the CTA port to output the Hotel Data (Check-Out sheet, Room Status, etc.) and the output options for the Hotel/ Motel feature.
  • Page 503: Pms Service Setting

    UNIVERGE SV8100 Issue 1.0 Program 42 : Hotel Setup 42-06 : PMS Service Setting Level: Description Use Program 42-06 : PMS Service Setting to set the PMS integration settings when using PMS-U10 and PMS feature. Input Data Item Item Input Data...
  • Page 504: Pms Restriction Level Conversion Table

    Issue 1.0 UNIVERGE SV8100 Program 42 : Hotel Setup 42-07 : PMS Restriction Level Conversion Table Level: Description Use Program 42-07 : PMS Restriction Level Conversion Table to change the default Toll Restriction class on check in for a room (PRG 42-02-02).
  • Page 505: Program 44 : Ars/f-route Setup

    Program 44 : ARS/F-Route Setup 44-01 : System Options for ARS/F-Route Level: Description to define the system Program 44-01 : System Options for ARS/F-Route options for the ARS/F-Route feature. Program Input Data Item Item Input Data Default ARS/F-Route Time Schedule 0 = Not Used 1 = Used If this option is set to 0, the F-Route table selected is...
  • Page 506: Dial Analysis Table For Ars/f-route Access

    Issue 1.0 UNIVERGE SV8100 Program 44 : ARS/F-Route Setup 44-02 : Dial Analysis Table for ARS/F-Route Access Level: Description to set the Program 44-02 : Dial Analysis Table for ARS/F-Route Access Pre-Transaction Table for selecting ARS/F-Route. Input Data Dial Analysis Table Number...
  • Page 507 UNIVERGE SV8100 Issue 1.0 Item Item Input Data Default = Delete Digit = 0~255 Additional Data (255 : Delete All Digits) For the Service Type selected in 44-02-02, enter = 0~500 the additional data required. (0 = No Setting) 1: Delete Digit = 0~255...
  • Page 508: Dial Analysis Extension Table

    Issue 1.0 UNIVERGE SV8100 Program 44 : ARS/F-Route Setup 44-03 : Dial Analysis Extension Table Level: Description When Program 44-02-02 is set to type 3, use Program 44-03 : Dial Analysis Extension Table to set the dial extension analysis table. These tables are used when the analyzed digits must be more than eight digits.
  • Page 509 UNIVERGE SV8100 Issue 1.0 Dial Analysis Table Number : 251 Item Item Input Data Default ARS/F-Route Select 0~500 (ARS/F-Route Table Number) Table Number With Program 44-01 set to 0, Program 44-05 is checked. With Program 44-01 set to 1, Program 44-04 is checked.
  • Page 510: Ars/f-route Selection For Time Schedule

    Issue 1.0 UNIVERGE SV8100 Program 44 : ARS/F-Route Setup 44-04 : ARS/F-Route Selection for Time Schedule Level: Description to assign each ARS/ Program 44-04 : ARS/F-Route Selection for Time Schedule F-Route Selection number to an ARS/F-Route table number for each ARS/F-Route time mode.
  • Page 511: Ars/f-route Table

    UNIVERGE SV8100 Issue 1.0 Program 44 : ARS/F-Route Setup 44-05 : ARS/F-Route Table Level: Description to set the ARS/F-Route table. There are four Program 44-05 : ARS/F-Route Table kinds of order. If the higher priority trunk groups are busy, the next order group is used.
  • Page 512 Issue 1.0 UNIVERGE SV8100 Item Item Input Data Default Dial Treatment 0~15 Select the Dial Treatment to be used for the table. If a Dial Treatment is selected, Programs 44-05-02 and 44-05-03 are ignored and the Dial Treatment defined in Program 26-03-01 is used instead.
  • Page 513: Additional Dial Table

    UNIVERGE SV8100 Issue 1.0 Program 44 : ARS/F-Route Setup 44-06 : Additional Dial Table Level: Description to set the additional dial table to add prior to Program 44-06 : Additional Dial Table the dialed ARS/F-Route number. The Additional Dial Table used is determined in Program 44-05-03.
  • Page 514: Gain Table For Ars/f-route Access

    Issue 1.0 UNIVERGE SV8100 Program 44 : ARS/F-Route Setup 44-07 : Gain Table for ARS/F-Route Access Level: Description to set the gain/PAD table. If Program 44-07 : Gain Table for ARS/F-Route Access an extension dials ARS/F-Route number: The Extension Dial Gain Table, assigned in Program 44-05, is activated.
  • Page 515 UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference Automatic Route Selection (ARS) Programming Manual 2 - 475...
  • Page 516: Time Schedule For Ars/f-route

    Issue 1.0 UNIVERGE SV8100 Program 44 : ARS/F-Route Setup 44-08 : Time Schedule for ARS/F-Route Level: Description to define the daily pattern of the Program 44-08 : Time Schedule for ARS/F-Route ARS/F-Route feature. ARS/F-Route has 10 time patterns. These patterns are used in Program 44-09 and 44-10.
  • Page 517 UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference Automatic Route Selection (ARS) Programming Manual 2 - 477...
  • Page 518: Weekly Schedule For Ars/f-route

    Issue 1.0 UNIVERGE SV8100 Program 44 : ARS/F-Route Setup 44-09 : Weekly Schedule for ARS/F-Route Level: Description to define a weekly schedule for Program 44-09 : Weekly Schedule for ARS/F-Route using ARS/F-Route. The pattern number is defined in Program 44-08-01.
  • Page 519: Holiday Schedule For Ars/f-route

    UNIVERGE SV8100 Issue 1.0 Program 44 : ARS/F-Route Setup 44-10 : Holiday Schedule for ARS/F-Route Level: Description to define a yearly schedule for Program 44-10 : Holiday Schedule for ARS/F-Route ARS/F-Route. This schedule is used for setting special days such as