Troubleshooting - Cisco MCS-7825-H3-IPC1 Service Manual

Chapter 8 Industry-Standard Management Information Base
Table 8-4 Cisco Unified CM Release 6.x Network Services and HOST-RESOURCES-MIB (continued)
Cisco Unified CM
Release 6.x Network
Services
Database Layer
Replication Service
Database Layer Monitor
Service
SSH Service
Syslog Service
License Manager
Service
System Backup Master
Service
System Backup Local
Service
CISCO-CDP-MIB
activation on system
CDP service
Certificate Expiry
Monitor Service
Availability
Syslog Service
Database Service
HOST-RESOURCES
MIB activation on
system
Tomcat Service
Log Partition
Monitoring Tool
Service
SNMP activation on
system

Troubleshooting

The following logs and information needs to be collected for troubleshooting purpose:
•
•
•
•
OL-22523-01
hrSWRunName Clearing Values
OIDs (Positive String)
dblrpc
dbmon
sshd
syslogd
CiscoLicenseMgr
CiscoDRFMaster
CiscoDRFLocal
1.3.6.1.4.1.9.9.23 cdpAgt
cdpd
1.3.6.1.2.1.25.4.2.1.2 certM
CiscoSyslogSubA
cmoninit
1.3.6.1.2.1.25 host_agent.pl
tomcat
LpmTool
snmpdm
The hostagt log files by executing the file get activelog /platform/snmp/hostagt/ command.
The syslog files by executing the file get activelog /syslog/ command.
Master SNMP Agent log files by executing the file get activelog /platform/snmp/snmpdm/
command.
Sequence of operations performed.
Object Responses
Database Layer Replication Service
Failure
Database Layer Monitor Service
Failure
SSH Service Failure
Syslog Service Failure
License Manager Service Failure
System Backup Master Service Failure
System Backup Local Service Failure
CDP MIB Query Capabilities Disabled
CDP Service Failure
Certificate Expiry Monitor Service
Failure
Syslog Service Failure
Host MIB Query Capabilities Disabled
Tomcat Service Failure
Log Partition Monitoring Tool Service
Failure
System SNMP Capabilities are
Disabled
Cisco Unified Communications Manager Managed Services Guide
HOST-RESOURCES-MIB
8-103