Using Servlets In Cisco Unified Cm 7.X - Cisco MCS-7825-H3-IPC1 Service Manual

Chapter 8 Industry-Standard Management Information Base
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Using Servlets in Cisco Unified CM 7.x

The SysAppl MIB provides a way to get inventory of what is installed and running at a given time.
SysAppl agent cannot give the list of services activated or deactivated. It can only provide the
running/not running states of the application/services. Web App services/Servlets cannot be monitored
using the SysAppl MIB. Following are servlets for a 7.x system:
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For monitoring important service status for system health purposes, the following approaches are
recommended:
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OL-22523-01
Collect the C:\Program Files\Cisco\bin\SnmpSysAppImpl.log log file once walk is completed.
Collect the application and event logs from the event log viewer.
Cisco CallManager Admin
Cisco CallManager Cisco IP Phone Services
Cisco CallManager Personal Directory
Cisco CallManager Serviceability
Cisco CallManager Serviceability RTMT
Cisco Dialed Number Analyzer
Cisco Extension Mobility
Cisco Extension Mobility Application
Cisco RTMT Reporter Servlet
Cisco Tomcat Stats Servlet
Cisco Trace Collection Servlet
Cisco AXL Web Service
Cisco Unified Mobile Voice Access Service
Cisco Extension Mobility
Cisco IP Manager Assistant
Cisco WebDialer Web Service
Cisco CAR Web Service
Cisco Dialed Number Analyzer
Use the Serviceability API called GetServiceStatus. This API can provide complete status
information including activation status for both web application type and non web app services. (See
AXL Serviceability API Guide for more details.)
Use the utils service list command to check the status of different services.
Use the Syslog message and monitor the servM generated messages. For example:
Mar 18 16:40:52 ciscart26 local7 6 : 92: Mar 18 11:10:52.630 UTC :
%CCM_SERVICEMANAGER-SERVICEMANAGER-6-ServiceActivated: Service Activated. Service
Name:Cisco CallManager SNMP Service App ID:Cisco Service Manager Cluster ID: Node
ID:ciscart26
Cisco Unified Communications Manager Managed Services Guide
SYSAPPL-MIB
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