Ctideviceopenfailure - Cisco MCS-7825-H3-IPC1 Service Manual

Warning-Level Alarms

CtiDeviceOpenFailure

Application is unable to open the device.
History
Cisco Unified Communications
Release
8.0(1)
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CtiManager
Severity
WARNING
Routing List
SDL
SDI
Sys Log
Event Log
Data Collector
Parameter(s)
Device Name(String)
ReasonCode(Enum)
Enum Definitions - Reason Code
Value
0x8CCC0013 (2362179603)
0x8CCC00DA (2362179802)
0x8CCC009A (2362179738)
Cisco Unified Communications Manager Managed Services Guide
6-210
Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Action
Name changed from kCtiDeviceOpenFailure.
Definition
Device is already opened by another application; identify the
application that is controlling this device. You can determine
this information from RTMT (CallManager->CTI Manager
and CallManager->CTI Search)
Unable to communicate with database; verify the CPU utiliza-
tion is in the safe range for (this can be monitored using RTMT
via CPU Pegging Alert)
Device is unregistering; wait for the device to register. Due to
user initiated reset or restart of the device from Unified CM.
Device should automatically register wait for few moments for
the device to register
OL-22523-01