Cisco MCS-7825-H3-IPC1 Service Manual page 59

Chapter 2 New and Changed Information
Displayed Messages
Message Tag
Correlation ID
Timestamp
Click the See message in log file link to view the subset of call logs that can be downloaded and
•
analyzed.
Click the See SIP Message link. A new SIP Message tab displays adjacent to the Log File tab. Click
•
the SIP message tab to display the actual SIP message that gets logged into the SDI log file.
To view the SIP messages that get logged into the SDI log file, do the following:
–
–
Note
Click Save.
Step 7
The call flow diagram gets saved as index.html in the specified folder along with the SIP messages. You
can email the files to the Technical Assistance Center (TAC).
Note
You can do the following:
To view the online help, click Help.
a.
To exit the Analyze Call Diagram screen, click Close.
b.
To navigate to the previous page, click Previous Messages.
c.
To navigate to the next page, click Next Messages.
d.
Note
Call Log files
The Session Manager logs the call data in new log files. These new log files are located in the following
folder: /var/log/active/cm/trace/ccm/calllogs/.
The Call Log name has the following file name pattern: calllogs_dddddddd.txt.gz.
OL-22523-01
Description
Displays the sequence number to match the actual messages in the SDI
Trace file.
Displays the Correlation ID.
Displays the server time at which the call operation (call
setup/split/join/release) happens.
check the Enable SIP Call Processing Trace check box in the Trace Configuration window of
Cisco Unified Serviceability (Trace > Configuration). See Cisco Unified Serviceability
Administration Guide for more information.
set the trace level to any one of the following—State Transition, Significant, Arbitrary or
Detailed.
You can view the See SIP Message link only when the Include SIP Message check box is
checked.
If the files are zipped, extract the zipped files to a local folder and open them to view the images.
Previous Messages or Next Messages is enabled only when the message size exceeds a
threshold.
Cisco Unified Communications Manager, Release 8.5(1)
Cisco Unified Communications Manager Managed Services Guide
2-17