General Install/Upgrade Procedures; Detecting Installed Release And Packages; Available Reports; Rtmt Reports - Cisco MCS-7825-H3-IPC1 Service Manual

Chapter 3 Managing and Monitoring the Health of Cisco Unified Communications Manager Systems
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The following topics are described in this section:
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General Install/Upgrade Procedures

Unattended first-time installs can be performed by using the Cisco Unified Communications Answer
File Generator at
and the document Installing Cisco Unified Communications Manager.
For upgrades and from the list, find the appropriate release for your upgrade in the following index:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_installation_guides_list.html

Detecting Installed Release and Packages

You have several methods to display the installed release and packages that are:
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A third-party NMS can query the Cisco Unified CM release by using the following SNMP OID:
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The Cisco Unified CM licensing web page displays the uploaded license file release, which may or may
not be an exact match for what is installed on the system.

Available Reports

This section contains the following subsections:
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RTMT Reports

RTMT has a number of pre-can screens for information such as Summary, Call Activity, Device Status,
Server Status, Service Status, and Alert Status. RTMT "Summary" pre-can screen shows a summary
view of Cisco Unified C M system health. It shows CPU, Memory, Registered Phones, CallsInProgress,
OL-22523-01
General Install/Upgrade Procedures, page 3-33
Detecting Installed Release and Packages, page 3-33
http://www.cisco.com/web/cuc_afg/index.html
show version [active | inactive] and show packages active commands
Cisco Unified Operations Manager
Unified OS Administration
Cisco Unified Communications Manager
SNMP
.iso.org.dod.internet.private.enterprises.cisco.ciscoMgmt.ciscoCcmMIB.ciscoCcmMIBObjects.ccmG
eneralInfo.ccm Table.ccmEntry.ccmVersion
RTMT Reports, page 3-33
Serviceability Reports, page 3-34
Cisco Unified Reporting, page 3-34
Cisco Unified Communications Manager Managed Services Guide
Available Reports
. For other details, see the online help
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