Routelistexhausted; Servicestartupfailed - Cisco MCS-7825-H3-IPC1 Service Manual

Warning-Level Alarms

RouteListExhausted

An available route could not be found in the indicated route list. This alarm is generated when all
members' status is unavailable or busy or when the member is down (out of service), not registered, or
busy.
Facility/Sub-Facility
CCM_CALLMANAGER-CALLMANAGER
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CallManager
Severity
Warning (4)
Parameters
Route List Name [String]
Recommended Action
Consider adding additional routes in the indicated route list. For shared line when some phones are not
ringing, check the busy trigger and maximum call settings of shared line phones; check whether there
are some outstanding calls on that DN.
When one shared line phone answers an incoming call, the other shared line phone cannot see that
remote-in-use call; check the privacy setting of the phone that answers the call.
Try to make a call directly to the member, bypassing the route list, to verify that there is not a device or
connectivity issue. If you cannot identify the cause through these steps, gather the CCM (SDI) trace and
contact the Cisco Technical Assistance Center; TAC may be able to locate a cause code which may
provide additional explanation for this alarm.

ServiceStartupFailed

Service startup failure.
Cisco Unified Serviceability Alarm Definition Catalog
System/Generic
Severity
Warning (4)
Parameters
None
Recommended Action
Restart the service.
Cisco Unified Communications Manager Managed Services Guide
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Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
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