Cisco MCS-7825-H3-IPC1 Service Manual page 105

Chapter 3 Managing and Monitoring the Health of Cisco Unified Communications Manager Systems
Table 3-1 Critical Services to Monitor (continued)
Stop | Start|
Service Restart Instruction
Cisco Messaging Serviceability/Tools >
Interface Control Center - Feature
Services *****
Cisco CallManager Serviceability/Tools >
Attendant Console Control Center - Feature
Server Services *****
Cisco Extended Serviceability/Tools >
Functions Control Center - Feature
Services *****
Cisco Bulk Serviceability/Tools >
Provisioning Control Center - Feature
Service Services *****
Cisco TAPS Serviceability/Tools >
Service Control Center - Feature
Services *****
Cisco Serviceability/Tools >
Serviceability Control Center - Feature
Reporter Services *****
OL-22523-01
Process Auto
Name Restart Description
cmi 3 The Cisco Messaging Interface allows you to
connect a simplified message desk interface
(SMDI)-compliant external voice-messaging
system with the Cisco Unified CallManager. The
CMI service provides the communication between
the voice-messaging system and Cisco Unified
CallManager. The SMDI defines a way for a phone
system to provide a voice-messaging system with
the information that is needed to intelligently
process incoming calls.
acserver 3 The Cisco CallManager Attendant Console Server
service provides centralized services for Cisco
Unified CallManager Attendant Console clients
and pilot points. For Attendant Console clients,
this service provides call-control functionality, line
state information for any accessible line within the
Cisco Unified CallManager domain, and caching
of directory information. For pilot points, this
service provides automatic redirection to directory
numbers that are listed in hunt groups and failover
during a Cisco Unified CallManager failure.
cef 3 The Cisco Extended Functions service provides
support for some Cisco Unified CallManager
features, including Quality Report Tool (QRT).
BPS 3 You can activate the Cisco Bulk Provisioning
Service only on the first node. If you use the Cisco
Unified Bulk Administration Tool (BAT) to
administer phones and users, you must activate this
service.
TAPS 3 The Cisco TAPS Service supports the Cisco
Unified CallManager Auto-Registered Phone Tool,
which allows a user to upload a customized
configuration on an autoregistered phone after a
user responds to Interactive Voice Response (IVR)
prompts.
rtmt 3 The Cisco Serviceability Reporter service
reporter generates the following daily reports—Device
Statistics, Server Statistics, Service Statistics, Call
Activities, Alert, Performance Protection Report.
Cisco Unified Communications Manager Managed Services Guide
Critical Processes to Monitor
3-5