Serviceability - Session Manager Edition (Sme) - Cisco MCS-7825-H3-IPC1 Service Manual

Cisco Unified Communications Manager, Release 8.5(1)
The following HP Server Models are supported for this release:
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The following Cisco Unified Computing Systems are supported for this release:
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For information on inapplicable MIBs for 8.5(1) release, refer
Information Base, page

Serviceability - Session Manager Edition (SME)

The Cisco Unified Communications Manager captures and logs all SIP message activities, which
comprise the incoming and outgoing calls or sessions that pass through the Cisco Unified
Communications Manager. The Cisco Unified Communications Manager stores the messages on a
per-transaction basis in a new Call Log file, which can be downloaded through Cisco Unified Real-Time
Monitoring Tool (RTMT) for post-processing activity.
RTMT users can search or trace the calls based on the following criteria:
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RTMT downloads the Call Log file that includes the Start Time and Duration. The tool searches for the
matching calls, lists the matching call records, and provides the SIP message Call Flow Diagram.
Before you Begin
Perform the following task:
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Cisco Unified Communications Manager Managed Services Guide
2-14
MCS-7816-H3-IPC1
MCS-7825-H2-IPC1
MCS-7825-H3-IPC1
MCS-7825-H4-IPC1
MCS-7828-H3-IPC1
MCS-7835-H2-IPC1
MCS-7835-H2-IPC2
MCS-7845-H2-IPC1
MCS-7845-H2-IPC2
DL380G6 SW only
UCS B200 M1
UCS C210 M1
9-1.
Calling Number/URI
Called Number/URI
Start Time
Duration
Use the enterprise parameter, Enable Call Trace Log, to enable or disable Call Tracing. For more
information on configuring enterprise parameters, refer to the Cisco Unified Communications
Manager Administration Guide.
The default value for maximum number of Call Trace log files specifies 2000 and the default value
for maximum Call Trace log file size specifies 2 MB.
Chapter 2 New and Changed Information
Vendor-Specific Management
OL-22523-01