Cisco MCS-7825-H3-IPC1 Service Manual page 389

Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
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OL-22523-01
ConfigurationMismatch—(SIP only) The configuration on the device does not match the
configuration in Unified CM. This can be caused by database replication errors or other
internal Unified CM communication errors. First go to the Cisco Unified Reporting web page,
generate a Unified CM Database Status report, and verify "all servers have a good replication
status". If this device continues to unregister with this reason code, go to the Cisco Unified
CMAdmin Device web page for the device and click Save. This allows a change notify to be
generated to the Unified CM and TFTP services and rebuild a new config file. If the problem
still persists, restart the TFTP service and Unified CM service.
CallManagerRestart—A device restart was initiated from Cisco Unified CM, either due to an
explicit command from an administrator, or due to a configuration change such as adding,
deleting or changing a DN associated with the device. No action necessary, the device will
reregister automatically.
DuplicateRegistration—Cisco Unified CM detected that the device attempted to register to
two nodes at the same time. Cisco Unified CM initiated a restart to the phone to force it to
rehome to a single node. No action necessary, the device will reregister automatically.
CallManagerApplyConfig—An ApplyConfig command was invoked from Unified CM
Administration resulting in an unregistration. No action necessary, the device will reregister
automatically.
DeviceNoResponse—The device did not respond to a reset or restart notification, so it is
being forcefully reset. If the device does not reregister within 5 minutes, confirm it is
powered-up and confirm network connectivity between the device and Cisco Unified CM.
EMLoginLogout —The device has been unregistered due to an Extension Mobility login or
logout.
EMCCLoginLogout—The device has been unregistered due to an Extension Mobility Cross
Cluster login or logout.
PowerSavePlus—The device powered off as a result of the Power Save Plus feature that is
enabled for this device. When the device powers off, it remains unregistered from Unified CM
until the Phone On Time defined in the Product Specific Configuration for this device.
CallManagerForcedRestart—(SIP Only) The device did not respond to an Apply Config
request and as a result, Unified CM sent a restart request to the device. The device may be
offline due to a power outage or network problem. Confirm that the device is powered-up and
that network connectivity exists between the device and Unified CM.
SourceIPAddrChanged—(SIP Only) The device has been unregistered because the IP address
in the Contact header of the REGISTER message has changed. The device will be
automatically reregistered. No action is necessary.
SourcePortChanged—(SIP Only) The device has been unregistered because the port number
in the Contact header of the REGISTER message has changed. The device will be
automatically re-registered. No action is necessary.
RegistrationSequenceError—(SCCP only) A device requested configuration information
from the Unified CM at an unexpected time. The Unified CM no longer had the requested
information in memory.
InvalidCapabilities—(SCCP only) Unified CM detected an error in the updated media
capabilities reported by the device. The device reported the capabilities in one of the
StationUpdateCapabilities message variants.
Cisco Unified Communications Manager Managed Services Guide
Error-Level Alarms
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