Cisco Lines; Cisco Locations - Cisco MCS-7825-H3-IPC1 Service Manual

Chapter 5 Cisco Unified Real-Time Monitoring Tool Tracing, PerfMon Counters, and Alerts
Table 5-17 Cisco IP Manager Assistant Service
Counters
AssistantsActive
LinesOpen
ManagersActive
SessionsCurrent

Cisco Lines

The Cisco Lines object represents the number of Cisco lines (directory numbers) that can dial and
connect to a device. Lines represent all directory numbers that terminate on an endpoint. The directory
number that is assigned to it identifies the line. The Cisco Lines object does not include directory
numbers that include wildcards such as a pattern for a Digital or Analog Access gateway.
The Active counter represents the state of the line, either active or not active. A zero indicates that the
line is not in use. When the number is greater than zero, this indicates that the line is active, and the
number represents the number of calls that are currently in progress on that line. If more than one call is
active, this indicates that the call is on hold either because of being placed on hold specifically (user
hold) or because of a network hold operation (for example, a transfer is in progress, and it is on transfer
hold). This applies to all directory numbers that are assigned to any device.

Cisco Locations

The Cisco Location object provides information about locations that are defined in Cisco Unified
Communications Manager.
Table 5-18 Cisco Locations
Counters
BandwidthAvailable
BandwidthMaximum
CallsInProgress
OutOfResources
OL-22523-01
Counter Description
This counter represents the number of assistant consoles that are currently active.
An active assistant console exists when an assistant is logged in from the assistant
console desktop application.
This counter represents the number of phone lines that the Cisco Unified
Communications Manager Assistant application opened. An open phone line
exists when the application assumes line control from CTI.
This counter represents the current number of managers that the Cisco IPMA is
servicing.
This counter represents the total number of managers assistants that are currently
using the Cisco Unified Communications Manager Assistant application. Each
manager and each assistant constitute an active session; so, for one
manager/assistant pair, this counter would reflect two sessions.
Table 5-18 contains information on Cisco location counters.
Counter Description
This counter represents the current bandwidth in a given location. A value of 0
indicates that no bandwidth is available.
This counter represents the maximum bandwidth that is available in a given
location. A value of 0 indicates that infinite bandwidth is available.
This counter represents the number of calls that are currently in progress on a
particular Cisco Unified Communications Manager.
This counter represents the total number of times that a call on a particular Cisco
Unified Communications Manager through the location failed due to lack of
bandwidth.
Cisco Unified Communications Manager Managed Services Guide
Performance Monitoring in RTMT
5-23