Integration With Uninterruptible Power Supplies (Ups); Native Hardware Out Of Band Management (Oob); Phone Registration Status; Historical Information Download - Cisco MCS-7825-H3-IPC1 Service Manual

Chapter 3 Managing and Monitoring the Health of Cisco Unified Communications Manager Systems

Integration with Uninterruptible Power Supplies (UPS)

As of Cisco Unified CM Release 6.0(1a) and later, the server supports integration with certain models
of APC UPS for certain MCS 7800 models. Previous server releases rely on an external script monitoring
the UPS and issuing the Cisco CLI for graceful shutdown. See the release notes for Cisco Unified CM
6.0(1b) for more details at
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/6_0_1/cucm-rel_note-601b.html.
Native hardware out-of-band management such as HP iLO or IBM RSA II cannot be used for graceful
Note
shutdown of Cisco Unified CM.

Native Hardware Out of Band Management (OOB)

The supported features of HP iLO and IBM RSA II are enabled for the following areas:
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Support of these interfaces on the server includes the following capabilities (specific feature names vary
by hardware vendor):
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Phone Registration Status

Phone registration status needs to be monitored for sudden changes. If the registration status changes
slightly and readjusts quickly over a short time frame, then it could be indicative of phone move, add, or
change. A sudden smaller drop in phone registration counter can be indicative of a localized outage, for
instance an access switch or a WAN circuit outage or malfunction. A significant drop in registered phone
level needs immediate attention by the administrator. This counter especially needs to be monitored
before and after the upgrades to ensure the system is restored completely.

Historical Information Download

You can also download some historical information using RTMT Trace Log Center or SOAP APIs, such
as:
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OL-22523-01
CPU status/utilization
Memory status/utilization
System components temperatures
Fan status
Power Supply status
RAID & disk status
Network status including NIC
Operational status, including instrumentation of system/kernel status and data dumps following
major system issues, indicating nature/type of the operational problem and degree of severity.
Remote console (to access boot screens and the Cisco CLI)
Remote power management
Cisco AMC Service PerfMonLog is enabled by default but deprecated in Cisco Unified CM Release
6.0 because Cisco RIS Data Collector PerfMonLog is introduced.
Cisco Unified Communications Manager Managed Services Guide
General Health and Troubleshooting Tips
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