For Linux And Cisco Unified Cm Releases 5.X, 6.X, 7.X - Cisco MCS-7825-H3-IPC1 Service Manual

CISCO-CCM-MIB
Table 7-5
Trap
RouteListExhausted
MaliciousCallFailed

For Linux and Cisco Unified CM Releases 5.x, 6.x, 7.x

Collect the following logs and information for analysis:
•
•
•
•
•
•
•
•
•
•
Cisco Unified Communications Manager Managed Services Guide
7-114
How to Check CISCO-CCM-MIB SNMP Traps (continued)
SNMP Master Agent (Path : /platform/snmp/snmpdm/*)
Cisco CallManager SNMP Service (Path : /cm/trace/ccmmib/sdi/*)
The files can be collected using TLC ( Real Time Monitoring Tool (RTMT) ) or CLI by using the
following command:file get activelog <path mentioned above>.
All the files in /usr/local/Snmpri/conf folder. (This is possible only if ROOT/REMOTE login is
available)
The 'ls -l' listing of the above folder. (This is possible only if ROOT/REMOTE login is available)
Collect Perfmon logs. Execute the following CLI command: file get activelog /cm/log/ris/csv/).
Details of the set of actions performed that resulted in the issue.
Ccmservice logs. Execute the following CLI command: file get activelog
/tomcat/logs/ccmservice/log4j/.
Collect the SNMP package version. Use the show packages active snmp CLI command.
Get the MMF Spy output for Phone. Use the show risdb query phone CLI command.
Chapter 7 Cisco Management Information Base
Verification Procedure
Create a Route Group (RG) that contains one
1.
gateway.
Create a Route Group List (RGL) that
2.
contains the RG that was just created.
Create a Route Pattern (9.XXXX) that routes
3.
a 9XXXX call through the RGL.
4. Unregister the gateway.
Dial 9XXXX on one of the phones.
5.
Check that a RouteListExhausted
6.
Alarm/Alert/Trap is generated.
Similar to QRT, create a softkey template. In
1.
the template, add all available
"MaliciousCall" softkey to the phone
different status.
Assign the new softkey template to actual
2.
phones; reset the phones.
Make some calls and select the
3.
"MaliciousCall" softkey in the phone screen
during or after the call.
Check that a "MaliciousCallFailed"
4.
Alarm/Alert/Trap is generated.
OL-22523-01