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Cisco Unified Real-Time Monitoring Tool
Tracing, PerfMon Counters, and Alerts
This chapter briefly describes the Cisco Unified Communications Real-Time Monitoring Tool (RTMT)
tracing capabilities, perfmon objects and counters, and alerts. It contains the following sections:
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Cisco Unified Real-Time Monitoring
The RTMT runs as a client-side application and uses HTTPS and TCP to monitor system performance,
device status, device discovery, CTI applications, and voice messaging ports. RTMT can connect directly
to devices by using HTTPS to troubleshoot system issues. Cisco Unified RTMT performs the following
tasks:
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In addition to SNMP traps, Cisco Unified RTMT can monitor and parse syslog messages that are
provided by the hardware vendors, and then send these alerts to RTMT Alert Central. You can configure
RTMT to notify the Cisco Unified CM system administrator when the alerts occur. The notifications can
occur by using e-mail or Epage or both.
Note
Be aware the RTMT is best used for a single cluster. For large and enterprise networks that have multiple
clusters deployed, Cisco recommends using Cisco Unified Operations Manager. For details about Cisco
Unified Operations Manager, go to
OL-22523-01
Cisco Unified Real-Time Monitoring, page 5-1
Performance Monitoring in RTMT, page 5-2
Cisco Intercompany Media Engine Performance Objects and Alerts, page 5-74
Monitor a set of predefined management objects that monitor the health of the system.
Generate various alerts, in the form of e-mails, for objects when values go over/below
user-configured thresholds.
Collect and view traces in various default viewers that exist in RTMT.
Translate Q931 messages.
View syslog messages in SysLog Viewer.
Work with performance-monitoring counters.
C H A P T E R
http://www.cisco.com/en/US/products/ps6535/index.htm.
Cisco Unified Communications Manager Managed Services Guide
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5-1
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