Cisco MCS-7825-H3-IPC1 Service Manual page 417

Managed services guide
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Chapter 6
Cisco Unified Serviceability Alarms and CiscoLog Messages
Event Log
Data Collector
Parameters
IP Address(String)
SafClientHandle(UInt)
Application User Name(String)
Reason Code and Description(Enum)
SAF Protocol Version Number(String)
Service ID(UInt)
Sub Service ID(UInt)
Recommended Action
Refer to the reason code and description (help text) for specific information and actions (where
applicable) for this alarm.
Enum Definitions - Reason Code
Value
400
431
435
436
438
OL-22523-01
Definition
SAF_BAD_REQUEST - SAF Forwarder was unable to accept the request
due to incorrect syntax (malformed), missing required attributes, and other
similar reasons. Investigate the configuration between the SAF Forwarder
and Unified CM to be certain that all settings are correct for your deploy-
ment. In particular, check the Client Label configured on the router to make
certain that it matches the Client Label configured in Cisco Unified CM Ad-
ministration on the SAF Forwarder Configuration window (SAF > SAF For-
warder).
SAF_INTEGRITY_CHECK_FAILURE - A message failed to pass SAF
Forwarder security validation. This can occur because of misconfiguration, a
potential attack, or more commonly by incorrect provisioning of the
password on the Forwarder and SAF client. Reprovision the password and
keep a watch on further SAF INTEGRITY CHECK FAILURE alarms. If you
receive a persistent number of SAF INTEGRITY CHECK FAILURE alarms,
close the interface between SAF Forwarder and Unified CM and investigate
the source of the IP packets.
**INFO LEVEL** SAF_MISSING_NONCE - A nonce (a random parameter
generated when the message is sent) is missing from the message. The system
will resend with a new nonce automatically. No action is required.
SAF_UNKNOWN_USERNAME - Unified CM sent the SAF Forwarder an
Application User name that is not configured on the router or that does not
match the router's configuration. Check the Application User Name on the
router and in the Application User Configuration window in Cisco Unified
CM Administration to be sure they match.
**INFO LEVEL** SAF_STALE_NONCE - A nonce (a random parameter
generated when the message is sent) has aged out (gone stale). The system
will resend with a new nonce automatically. No action is required.
Cisco Unified Communications Manager Managed Services Guide
Error-Level Alarms
6-183

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