Cisco MCS-7825-H3-IPC1 Service Manual page 64

Cisco Unified Communications Manager, Release 8.5(1)
Similarly, to get the utilization for each day in a week, the system calculates the utilization using the
formula, ((sum of the duration of calls that used the trunk in a day) / (total seconds in each day * number
of each day between the fromDate and toDate selected * maximum number of ports in a trunk) * 100).
In the case of monthly utilization reports, the system calculates the utilization for each day in a month,
using the formula, ((sum of the duration of calls that used the trunk in a day) / (total seconds in each day
* number of each day between the fromDate and toDate selected * maximum number of ports in a trunk)
* 100).
Reports generate for each trunk that is chosen.
For calculation of the trunk utilization, the system uses the port numbers from the CAR Trunk
Configuration window. To find this window, choose System > System Parameters > Trunk
Configuration. You cannot take port details for H.323 trunks from the Cisco Unified Communications
Manager database because the H.323 port number always equals zero in the database. The user must
update H.323 trunk ports information in the CAR Trunk Configuration window.
Be aware that the only port detail information that is taken from the CAR Trunk Configuration window
is only for those trunks that do not have port details that are available or that show zero in the Cisco
Unified Communications Manager database.
This section describes how to generate, view, or mail Trunk Utilization reports.
Procedure
Choose Device Reports > Trunk > Utilization.
Step 1
The Trunk Utilization window displays.
In the Generate Reports field, choose a time as described in
Step 2
Table 5
Parameter
Hour of Day
Day of Week
Day of Month
Note
To display the list of trunks that you can include in the report in the List of Trunks box, perform one of
Step 3
the following tasks:
To display all trunks in the List of Trunks box, click Trunk Types in the column on the left side of
•
the window.
Cisco Unified Communications Manager Managed Services Guide
2-22
Generate Report Fields
The Trunk Utilization report is not generated automatically.
Chapter 2 New and Changed Information
Table 5.
Description
Displays the cumulative utilization for each hour
in a 24-hour period for the period that you specify
in Step 7.
Displays the cumulative utilization for the days of
the week that occur within the period that you
specify in Step 7.
Displays the cumulative utilization for the days of
the month that occur within the period that you
specify in Step 7.
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