Obtaining Technical Support - Huawei RH8100 V3 User Manual

RH8100 V3 Server
User Guide
spare server parts and mezzanine modules, screwdrivers, screws, serial cables,
network cables, and other necessary objects.

10.2 Obtaining Technical Support

Huawei's timely and efficient response is available from:
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Technical Support Website
Obtain technical documents at http://e.huawei.com.
Self-Service Platform and Community
Learn more about servers and communicate with experts at:
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News
For notices about product life cycles, warnings, and updates, visit
Bulletins > Product
Cases
Learn about server applications at
Huawei Technical Support
If a fault persists after taking the above measures, obtain technical support in the
following ways:
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Issue 30 (2019-12-19)
Local branch offices
Secondary technical support system
Telephone support
Remote support
Onsite support
HUAWEI Server Information Self-Service Platform
product documentation.
Huawei server intelligent Q&A system
Huawei Enterprise Support Community (Servers)
discussion.
Bulletins.
The Intelligent Computing Product Case Query Assistant is available only to Huawei
partners and Huawei engineers.
Contact Huawei customer service center.
– Enterprise customers
Send emails to
– Carriers
Send emails to
Copyright © Huawei Technologies Co., Ltd.
Intelligent Computing Case
support_e@huawei.com
support@huawei.com
10 Obtaining Help
for specific server
for quick learning about products.
for learning and
Support >
Library.
or visit Global Service
or visit Global TAC
Hotline.
Information.
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