Duplicate System Software; Display Alarms; Record Busyouts - Avaya DEFINITY Server R Manual

Upgrades and additions

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Phase 1 Hardware Replacement

Change Vector Directory Number administration

If the system is R5r and the Message Server Name field on page 2 is msa,

remove this administration

change vdn 5000

Messaging Server Name:

Return Destination:

VDN Timed ACW Interval:

BSR Available Agent Strategy: 1st-found

Screen 2-11. Vector Directory Number form

Duplicate System Software

In case the upgrade fails for any reason:

1. Ensure that the customer's previous system software is on site.

1. Type display alarms and press

1. Note any SPE or sync errors and which ISDN signaling groups and adjunct

links are out of service.

2. Resolve all SPE-related alarms where possible before proceeding.

1. Type display errors and press

any trunks that may be busied out. You need to busy them out again after

the upgrade.

VECTOR DIRECTORY NUMBER

BSR Application:

. Look for type 18 errors and record

Issue 7 November 2003

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