Avaya DEFINITY Server R Manual page 58

Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY
Server R running Avaya Communication Manager
Table 2-3. Pre-upgrade checklist (Continued)
Item
No. Item
13. Adobe Acrobat Reader application installed on your PC (to
read FET and LIT documentation)
14. Internet Explorer 5.0 or higher installed on your laptop/PC
15. Intranet access to your designated RFA portal (see
the RFA
16. Pre-upgrade administration changes
Go to the RFA website
The Remote Feature Activation (RFA) website automates some of the upgrade
procedures, including generating a License File.
1. At your laptop/PC browser, go to the appropriate website:
2. Using your SSO, log in to the RFA website.
3. Follow the links to the RFA Information page.
4. Complete the information necessary to create a License File.
NOTE:
If you have problems with a hardware serial number that is not in the SAP
database, go to the
2-10
Issue 7 November 2003
website).
Associates: http://associate2.avaya.com/ or the services portal:
http://usservices.avaya.com/
Business Partners go to the appropriate regional Business Partner
portal:
— United States: http://www.avaya.com/businesspartner/
— Canada: https://www.avaya.ca/BusinessPartner
— Brazil: http://www.avaya.com.br/Home.asp
— CALA:
https://cala-businesspartner.avaya.com/mnc/index.html
— EMEA: https://emea-businesspartner.avaya.com/
— APAC: http://www.avaya-apac.com/bp
Contractors go to http://www.avaya.com/services/rfa/
If you are unable to access RFA using your recommended portal,
try: http://rfa.avaya.com
''If you have problems with RFA''
3
Go to
Continued on next page
section.
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