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High Reliability

Table 5-11. Pre-upgrade checklist (Continued)
Item
No. Item
12. Access to the RFA Information page for these items
(depending upon your switch connection method and
whether already installed on your PC):
13. Adobe Acrobat Reader application installed on your PC (to
read FET and LIT documentation)
14. Internet Explorer 5.0 or higher installed on your laptop/PC
15. Intranet access to your designated RFA portal (see
the RFA
Go to the RFA website
The Remote Feature Activation (RFA) website automates some of the upgrade
procedures, including generating a License File.
1. At your laptop/PC browser, go to the appropriate website:
555-233-115
Features Extraction Tool (FET) application
FET documentation
License Installation Tool (LIT) application
LIT documentation
website).
Associates: http://associate2.avaya.com/ or the services portal:
http://usservices.avaya.com/
Business Partners go to the appropriate regional Business Partner
portal:
— United States: http://www.avaya.com/businesspartner/
— Canada: https://www.avaya.ca/BusinessPartner
— Brazil: http://www.avaya.com.br/Home.asp
— CALA:
https://cala-businesspartner.avaya.com/mnc/index.html
— EMEA: https://emea-businesspartner.avaya.com/
— APAC: http://www.avaya-apac.com/bp
Contractors go to http://www.avaya.com/services/rfa/
If you are unable to access RFA using your recommended portal,
try: http://rfa.avaya.com
Go to

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